XM Labs — XM Labs Info
XM LABS INFORMATION...My experience is similar to many others except I have NEVER requested FREE SAMPLE of anything on the internet or otherwise. Free almost never is. I received a non-descript USPS shipping envelope containing some "Resveratol Anti-Aging" pills and some "Anti-Aging" cream inside with a "Packing List" with a charge of $4.95. After researching online, I found the rest of you fellow victims and some initial information.
Although not personally verifiable, public info and records found show that it appears likely that this "company" is owned or backed by a company next door named NCOM Networks, LLC. It has the same owner/manager, Kenneth Jacobi. The address for the "Shipping Departmet - Fulfillment Center" at 3609 North 29th Ave., Hollywood, FL may simply ship the "bogus" products; it would seem that the "office" is the address for Jacobi and NETCOM. Following are more details of what was found. I suggest you do a Google search for the NCOM Networks, LLC in Miami Lakes, FL 33014. You will find a lot of info on the owner and lots of other info filed on the company, and notice that the physical addresses are next door to one another. Again, note that I cannot verify this information, but it is compelling or at least highly suspect. I hope it adds to the database for those trying to end fraud. Here are the names and addresses found:
XM Labs | 5753 Miami Lake Drive | Miami, FL 33014 | US3 | Owner: Kenneth Jacobi
XM Labs Shipping Department / Fullfillment Center | 3609 North 29th Ave. | Hollywood, FL 33020
NCOM NETWORKS, LLC | 5751 Miami Lakes Drive | Miami Lakes Drive Miami Lakes, FL 33014 | Kenneth Jacobi, Managing Member | Phone [protected]
Finally, if you have been scammed, take the advice of others posters' advice and FILE THE FBI/BBB COMPLAINTS, please! This has to be stopped one thief and scammer at a time, but apathy will do nothing. Also, canel your credit card immediately and have it re-issued. There is no way to know until further charges show up how seriously your card is compromised. Since I never heard of this outfit, I can only believe someone stole my card number. Call your credit card issuer and file a fraudulent charges report. They may require you to return the product and fill out a fraud report, which I did, and check your monthly statements, always. The only way to feel better about being victimized is to do something about it. Good luck, all! CPSnitz