XM Brands / XM Labs / XM Brands – Scam Warning
Beware of XM Brands!
This company offers a weight loss program promoted through spam emails. It begins with a "free trial" sample which turns into an automatic monthly charge of $139.00
The trouble is, they don't send out the free trial until there is no time left to cancel enrollment in the program. Once you are enrolled, it is extreemely difficult or impossible to opt out. They are nearly impossible to reach by phone, and if you do finally make contact, they refer you to another website to fill in a cancellation request. But don't fill in the request form becuase the form is essentially a written agreement which excuses them of all responsibility to you.
There are even "threats" posted on this website claiming they will report anyone who reverses their credit card charges to an internet fraud database. (The credit card company confirms that this is an empty threat as there is no such thing)
Seems odd that they would find it necessary to make such a statement if they were a legitamate business.
I intend to file a complaint with the FBI Internet Crime Complaint Center or IC3 and encourage anyone who has had a similar experience to do the same.
The Florida Attorney General website gives XM Brands an "F" rating for customer service.