This sounds an awful lot like the scam Dr Carol Osborne used to run. TV and the net were inundated with ads for PAAWS, the Pet Anti Aging Wellness System, which promised amazing and unrealistic results. Dr Osborne advertised herself as "board certified in anti aging medicine." There is no such certification, so I called the company, and was told that the board of her own company (ie: her employees) had "certified" her. It is unethical at best nad probably illegal to advertise made up credentials. This new product says it's approved by the American Veterinary Association, whatever that is-- the national organization is the American Veterinary Medical Association, or AVMA. I googled the AVA, and couldn't find any results that matched. I wonder if it's another made up org to make the product look legitimate? It also says it's the #1 veterinarian recommended product-- highly unlikely, since the website was copyrighted at the end of July. Speaking of unrealistic claims, do you really think the product will increase any pet's longevity by 30%? Where's the proof? Remember, vitamins aren't regulated like drugs are, so this product might or might not have the advertised ingredients in the advertised amounts, and there probably haven't been any unbiased clinical trials of this product.
I ordered Dr Osborne's tablets out of curiosity, thinking I would use the free trial, and the same thing happened-- my credit card was immediately charged exorbitant amounts, long before the product arrived. I was charged for overnight shipping, even though it took a month for the product to get here. Even though they sent two month's worth in one shipment, I was charged each month for overnight shipping-- since it was a two month supply. The pills were mostly sugar and liver, with a few routine vitamins thrown in.
When I called the company, I was told their 100% satisfaction guarantee only applied if I returned ALL the bottles UNOPENED, and that I only got the "free trial" after I had used the product for two months and agreed to continue having my credit card charged ridiculous amounts every month. I called the AVMA, the state VMAs, the Postmaster Generals and the States Attorneys for her state and mine, and started investigations into her business-- ethics violations, mail fraud, credit card fraud, etc (I had been charged hundreds of dollars for two bottles of "vitamins" by this point). Dr Osborne's ads disappeared overnight, and my money was refunded (even though I had been told I could not get any refund because I had opened one bottle, and it was considered a two bottle order, so neither bottle could be returned). Now it looks like the same scam has returned. If Dr Osborne isn't behind it, someone took a page right out of her playbook.
You can buy better and cheaper vitamins and treats at your local pet store, or better yet, feed a high quality diet, and only use vitamins and supplements if your veterinarian recommends them. Please don't be fooled into giving these scam artists your credit card number! If you have already been ripped off, call ALL of the people mentioned above, document every phone call-- who you spoke with and when-- and save every piece of paper, receipt, agreement, etc that you get. Copy them and send the copies to all of the people you call, along with a typed cover letter describing what happened to you, and giving the exact websites.
By the way, the "terms & conditions" link on the website has been disabled, but was still available by following the links to the Google cached site, and it DOES say that your credit card will be charged almost $90/month once you sign up for the "free trial, " there are abolutely no refunds if the bottle has been opened, no refunds without an RMA (returned merchandise authorization), and no refunds at all once the product has been ordered, RMA or not. So much for a free trial!! I just went back to the site, and I can no longer get to the terms and conditions, evenon the Google cache... Please, anyone who has been ripped off, take action! These people need to be stopped!