I have been calling each day, after I received an unauthorized package, on how to send back the package. Still no calls from a XM Brands Customer Service Representative. Best advice is to cancel the credit or debit card number that they are using to bill you account. I just did that today. I will now follow up the FBI Internet Crime Unit and the FL Attny General.
I as well am a victim of this fraudulent company. I have made numerous calls and received the answering service and they were very rude at that. I never authorized them to take this out of my account. I called and cancelled the credit card and were still able to force the money out of my account and put me in an overage on the new card. This company is a fake, phony, and just totally unprofessional. I did, however, make it through to a lady and she instructed me that I had to cancel this on the internet but refused to give me the site to cancel this "bogus" product. I will follow up as well.
STAY AWAY FROM ANY PRODUCTS FROM THIS COMPANY, THEYARE A SCAM!!! THEY ALSO SAY THEY ARE AFFILIATED WITH GOOGLE PROFIT HOUSE...ANOTHE SCAM!!! THEY NEVER ANSWER THEIR PHONE, JUST TO MAKE SURE ALL THEIR CUSTOMER ARE OVER THEIR 10 DAY GRACE PERIOD SO THEY CAN CHARGE YOUR CREDIT CARD!!! MAKE SURE TO READ ALL THEIR TERMS AND CONDITIONS. YOU WILL GET CHARGED EVEN AFTER YOU CANCEL YOUR ACCOUNT WITH THEM. THEY WILL SAY THAT THERE IS NO NOTES AN ACCOUNT THAT YOU CALLED TO CANCELL. THEY NEVER GIVE YOU A FULL REFUND THAY TRY TO GIVE YOU A 30.00 CREDIT THAT NEVER HAPPENS!!! STAY AWAY FROM THEM.. I FOUND OUT THAT THE OWNERS REAL NAME IS /name removed/. HE HAS BENN SCAMMING PEOPLE FOR OVER 15 YEARS AND HAS MADE MILLIONS DOING SO. NOTHING IS FREE IN THIS WORLD THEY GET YOU WITH A $2.95 FREE TRIAL...JUST PAY SHIPPING AND YOU HAVE A 10 DAY GRACE PERIOD TO CANCEL BEING ENROLLED IN THEIR AUTOMATED PROGRAM (WHICH MEANS YOU WILL BE CHARGED EVERY MONTH IF YOU DO NOT CALL AND CANCEL) WELL GOOD LUCK TRYING TO REACH THEM. I KNOW ALL THIS BECAUSE MY EX GIRLFRIEND USED TO WORK THERE AND QUIT BECAUSE SHE WAS TIRED OF THEIR SCAM. SHE FELT BAD FOR ALL THESE THOUSANDS OF PEOPLE BEING SCAMMED. THE OWNER IS AN AROGANT ARAB LITTLE PUNK . SO FOR YOUR OWN GOOD STAY AWAY FROM ANYTHING TO DO WITH XM BRANDS.
Maybe this will help. If you need to speak to a manager at XM Brands.GOOD LUCK!!
They have 2 Department Managers one is Named Robert and the other is Named Sonia. They also have a floor Supervisor named robert as well. If they still do not get you to one of them then ask for the owner. GOOD LUCK!!! Lets take these people down!!!
The name and address below for XM Brands is not real, that name is one of his alias's
5753 MIAMI LAKES DRIVE
MIAMI FL 33014 US
lets all get together and file a combined complaint on this matter...i have an attorney ready to push this matter
your info is helpful..i will call the owner...at this point i'd like to file a law suit.
are you in???
Ordered what I thought was a free trial offer...only pay for shipping. Realized company was not reputable. Cancelled withing 15 min. of purchase. Received cancellation number & was told I would not be charged for product. Visa was charged for trial plus $87.oo for product. I have contacted Visa & had charges removed multiple times but they say they can't cancel charges from company. We will now have to cancel Visas & have new ones sent. It's amazing that this company of frauds can't be stopped! Beware of any brands from XM Brands. they have multiple products from Everbrite teeth whitening to acaiberry diet supplements
Seriously lets take them down they are randomly charging me 87.47. How do I get them to stop? Should we contact the FBI?
XM Brands scam and deceptive advertising:
Saw an advert on Yahoo which leads to this fake news website:
Owner of that website also owns:
The link on the fake news website at
everbrite smiles goes via:
bbing.org/tracking202/ redirect/cl2.php?q= http://affiliate.c2mclicks.com/rd/r.php%3Fsid%3D2638%26pub%3D515663%26c1%3D%26c2%3D%26c3%3D103777
and ends up at: http://www.myeverwhitekit.com/ebw0108102/?B=185&A=134&SubAffiliateID=16329-515663
The order page at:
also contains fake (non hyperlinked) security logos, hacker safe logo etc
on same server: http://whois.domaintools.com/transactplus.com
CX Digital Media
1255 Bay St. Suite 400
Toronto, ON M5R 2A9
Phone # 866.962.9764 (866.9.MAX.ROI)
Fax # 800-887-9997
7611 Preslar Court
Windermere, FL 34786
Previously involved in Govt grant scams:
Everbrite Smiles scam is also being promoted by:
Eagle Web Assets / EWA Network
207 Willow Parkway
Buffalo Grove, IL 60089
XM Brands scams.
They are being investigated by the Florida Attorney General.
They are behind many scams and own all these websites:
If you have been scammed by any of the above file a complaint with the Florida Attorney General at:
Office of the Attorney General
Economic Crimes Division
1515 N. Flagler Dr. Suite 900
West Palm Beach, Florida 33401
Also to the FTC: www.FTC.gov
XM Brands scam - major scammers, own all these websites;
1 athomebusinessnetwork.com athomebusinessnetwork.com
2 truecolorwhitener.com truecolorwhitener.com
3 profitlibraryathome.com profitlibraryathome.com
4 myacaimaxcleanse.com myacaimaxcleanse.com
5 zaazoomwhite.com zaazoomwhite.com
6 celebrity-white.com celebrity-white.com
7 maximumburnxtreme.com maximumburnxtreme.com
8 colon-flush.com colon-flush.com
9 dualpowerberries.com dualpowerberries.com
10 colonmaxx.com colonmaxx.com
11 myeverbritesmile.com myeverbritesmile.com
12 colopurecleanse.com colopurecleanse.com
13 sivitrol.com sivitrol.com
14 colonreduced.com colonreduced.com
15 zaazoomworks.com zaazoomworks.com
16 equinoxxm.com equinoxxm.com
17 prowhites.com prowhites.com
18 internetcashhouse.com internetcashhouse.com
19 acaimaxcleanse.com acaimaxcleanse.com
20 colon-lite.com colon-lite.com
21 hollywoodteethwhitner.com hollywoodteethwhitner.com
22 articwhites.com articwhites.com
23 celebrity-whites.com celebrity-whites.com
24 onlinesucessvault.com onlinesucessvault.com
25 resv-vital.com resv-vital.com
26 solutionsteethwhitner.com solutionsteethwhitner.com
27 articsmiles.com articsmiles.com
28 e-cigarettesonline.com e-cigarettesonline.com
29 pro-whitener.com pro-whitener.com
30 resv-vanish.com resv-vanish.com
31 shortsaledollars.com shortsaledollars.com
32 theonlineprofithouse.com theonlineprofithouse.com
33 dazzlingwhitekit.com dazzlingwhitekit.com
34 nutrigenicsresv.com nutrigenicsresv.com
35 gosmilewhite.com gosmilewhite.com
36 colonaturecleanse.com colonaturecleanse.com
37 resv-max.com resv-max.com
38 rejuvenexen.com rejuvenexen.com
39 colonextreme.com colonextreme.com
40 resvglow.com resvglow.com
41 resvradiance.com resvradiance.com
42 colonadvanced.com colonadvanced.com
43 workfromhomeworkshop.com workfromhomeworkshop.com
44 pure-resv.com pure-resv.com
45 smilenglow.com smilenglow.com
46 internetmoneynetwork.com internetmoneynetwork.com
47 colonultra.com colonultra.com
48 resvlift.com resvlift.com
49 deramaxin.com deramaxin.com
50 tribecaindustries.com tribecaindustries.com
51 essorgroup.com essorgroup.com
52 resv-power.com resv-power.com
53 my-hollywood-smile.com my-hollywood-smile.com
54 dazzlingteethcleaner.com dazzlingteethcleaner.com
55 myeverwhitesmile.com myeverwhitesmile.com
56 athomebusinessventure.com athomebusinessventure.com
57 ignitesmokeless.com ignitesmokeless.com
58 dietmaxburn.com dietmaxburn.com
59 syndexindustries.com syndexindustries.com
60 maquicoloncleanser.com maquicoloncleanser.com
61 leanbodyultra.com leanbodyultra.com
62 colondietcleanse.com colondietcleanse.com
63 zaazoomteethpen.com zaazoomteethpen.com
64 socialnetworkmillions.com socialnetworkmillions.com
65 arcticsmile.com arcticsmile.com
66 oralwhites.com oralwhites.com
67 mydietmaxcleanse.com mydietmaxcleanse.com
68 webbusinessaccess.com webbusinessaccess.com
69 articwhitessuccess.com articwhitessuccess.com
70 incomesuccesskit.com incomesuccesskit.com
71 hollywoodslimbody.com hollywoodslimbody.com
72 webmillionsnetwork.com webmillionsnetwork.com
73 profitathomepro.com profitathomepro.com
74 celebritycolondiet.com celebritycolondiet.com
75 myvirtualsuccessvault.com myvirtualsuccessvault.com
76 onlineofficecenter.com onlineofficecenter.com
77 colonnaturecleanse.com colonnaturecleanse.com
78 webbusinessprogram.com webbusinessprogram.com
79 hollywoodcoloncleanser.com hollywoodcoloncleanser.com
80 profitlibrarybusiness.com profitlibrarybusiness.com
81 onlineprofitvip.com onlineprofitvip.com
82 incomesuccesscenter.com incomesuccesscenter.com
83 theinternet-millionaire.com theinternet-millionaire.com
84 onlineofficeprogram.com onlineofficeprogram.com
85 acai-lift.com acai-lift.com
86 everbritekit.com everbritekit.com
87 virtualsuccesskit.com virtualsuccesskit.com
88 moneylibraryonline.com moneylibraryonline.com
89 brightsmilekit.com brightsmilekit.com
90 onlineprofitvault.com onlineprofitvault.com
91 musclemaxxl.com musclemaxxl.com
92 getrichonlinebusiness.com getrichonlinebusiness.com
93 incomelibraryonline.com incomelibraryonline.com
94 googleprofitlibrary.com googleprofitlibrary.com
95 internetprofitmarket.com internetprofitmarket.com
96 vividwhitesmiles.com vividwhitesmiles.com
XM Brands SCAM
Todd Nechtman and Sonja Acosta
Todd Nechtman of XM Brands
Cease and Desist Order Issued Against XM Brands
By Liz Brocker, Office of North Dakota Attorney General
Aug 16, 2010, 10:13
BISMARCK – Attorney General Wayne Stenehjem issued a Cease & Desist Order against XM Brands, Inc. and its principal, Kenneth Jacobi, of Hollywood, Florida for violations of North Dakota consumer fraud law.
According to Stenehjem, XM Brands sells teeth whitening, acai berry, anti-aging and other alleged health and diet products via internet advertising through multiple websites including Dazzling Bright, EverBrite Smile, and many others. Stenehjem’s office has received several complaints about XM Brands, and many thousands have been received across the country. One Better Business Bureau in Florida received over 1, 000 complaints against XM Brands last year alone.
XM Brand’s “free trial” or “negative option” marketing practices claim to offer consumers the opportunity to try the products for free, other than shipping charges. “These offers are anything but free, ” Stenehjem said. “Consumers unknowingly are enrolled by XM Brands in a membership program with automatic future shipments of products, and XM Brands charges the consumer’s credit card the full price of the product each month until the consumer is eventually able to cancel the enrollment.”
The Consumer Protection Division has received complaints that: 1) the company fails to clearly disclose terms and conditions; 2) consumers believe they are merely signing up for free samples and that if they want more product they will have to make a purchase; and 3) consumers are unaware their credit cards will be used for future charges.
“XM Brands’ deceptive marketing practices are a ruse to trick consumers into unwanted or unauthorized purchases, ” said Stenehjem. “Making it worse, because consumers often purchase the products via pop-up websites, it is very difficult for them later to locate the website to cancel.”
“Teeth whitening, anti-aging, acai berry, and diet pill products lend themselves to deceptive “free trial” or “negative option” marketing techniques, ” said Parrell Grossman, director of the Consumer Protection division. “Steer clear of deceptive website solicitations and instead talk to your dentist, health care provider, or local health food store about safe and effective solutions.”
Consumers with questions about “free trial” offers or “negative option” plans should contact the Consumer Protection Division toll-free at 1-800-472-2600.
XM Brands scam - news update:
Fla. business sued in North Dakota
BY KEITH LORIA
BISMARCK, N.D. (Legal Newsline) - North Dakota Attorney General Wayne Stenehjem issued a cease and desist order on Friday against an Internet company for allegedly violating consumer fraud laws.
Florida-based XM Brands and its principal, Kenneth Jacobi, allegedly offer consumers free products to test, but then enrolled customers into costly membership programs without their knowledge.
The company sells health and diet products, including those for teeth whitening, acai berry and anti-aging, but their "free trial" offers and "negative option" return can be expensive, Stenehjem said.
"These offers are anything but free, " Stenehjem said.
"Consumers unknowingly are enrolled by XM Brands in a membership program with automatic future shipments of products, and XM Brands charges the consumer's credit card the full price of the product each month until the consumer is eventually able to cancel the enrollment."
Stenehjem's office received numerous complaints about the company. Similar complaints against the company have been logged by attorneys general's offices around the country. The Better Business Bureau in Florida received more than 1, 000 complaints against XM Brands in 2009, Stenehjem said.
"XM Brands' deceptive marketing practices are a ruse to trick consumers into unwanted or unauthorized purchases, " Stenehjem said.
"Making it worse, because consumers often purchase the products via pop-up websites, it is very difficult for them later to locate the website to cancel."
Stenehjem alleges that XM Brands fails to disclose terms and conditions clearly so customers believe that they are just getting a product to sample. More products, however, will be sent to them and their credit cards charged, he says.