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CB Consumer Electronics XHose Pro Extreme I was looking forward to getting a replacement
XHose Pro Extreme

XHose Pro Extreme review: I was looking forward to getting a replacement 37

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Author of the review
12:51 pm EDT
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I got my flexible hose home and used it for only 10 minutes and it broke. Then inner hose must have had a slit in it because in the middle of the 50 feet hose was gushing water. My sister was with me and we both bought them. I don’t have my receipt. I am dissatisfied. I was looking forward to getting a replacement from Xhose Pro.

37 comments
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Kathy Mountan
, US
Jul 09, 2018 3:39 pm EDT

may 2018 bought at Walmart Windsor on.leaking after 1 month ripped off again

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240gordon
, CA
Jun 07, 2017 8:20 am EDT

This incredible untruth about the "flexible" hose, e.g. 25', 50' or 75' they just do not last, I purchased (3) from Canadian Tire Corporation in Midland, ON please do not return the product to the store, contact the manufacturer, as there is no 'Warranty' as such and the distributor 'Big Boss Xhose Pro Aluminum' Distributed and Marketed under license by EMSON New York, NY 10001, USA does not return calls and has such a diversionary telephone customer service number, when you telephone you must patiently wait for the proper digitized telephone number to be given so you "may" hopefully contact a responsibly and reliable customer service agent.
My 75' hose just started leaking from everywhere, I religiously shut the water off, when not in use, followed all the instructions to the 'tee' and still the hose just up and leaked, my cost for this hose is, (a) embarassing, pricey, and is costly, (as I gave my original 'rubber' hose away and now have to replace it. What a ripoff (China is certainly having the last laugh on the world with this one, don't you think?)
Did someone mention a 'class action' Blue Gentian, LLC Canadian Patent 2, 779, 882; EMSON New Tork, NY 10001 USA
deeltd08@aol.com

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Stacy Attrux
, CA
May 01, 2017 4:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Worst hose ever! phoned you people and you expect us to find a receipt from last summer, well thats not happening so we are just pissed that you will not go good for this hose and replace it. That is not good customer service, I guess it's about money in your pocket and screw the customer, I don't now how you are still in business with all the complaints you have on this site!

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Reviewer67655
,
Oct 19, 2015 10:49 am EDT

I could not begin to tell you how many of these hoses I have gotten and I do everything they say and they blow up. Now they are refusing to replace the hose. Don't buy these. They are not worth the money and they do not last.

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Reviewer93176
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Sep 22, 2015 3:00 pm EDT

I just Loved my hose, I used it at least once a day few about 3 months. Than the inner hose Burst.
I would love to own another hose because I loved this one so much. But I can't afford another. The one I bought was hard enough for me to budget. I just wish it lasted longer.
I'd have given it 5 Stars if it lasted longer.

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Jan Turnbull
, CA
Aug 20, 2015 9:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I thought I was really getting my husband a great gift. I purchased an Xhose pro with he brass fittings. Cost ALMOST $100.00 BY THE TIME I PAID 13% TAX. IT DID NOT LAST ONE SEASON. terribly DISAPPOINTED - WILL TELL EVERYONE NOT TO BUYmy husband is so disgusted he threw it out - but we do have the brass fittings. You should not be allowed to sell this junk.

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rc48us
, US
Aug 16, 2015 4:50 pm EDT

I bought two 75 ft hose and the first time I put them on the faucet and turn the water on they both blew the inner plastic hose of the brase fitting, I will never buy anything from a TV add. anyway I have tried to return it and have had a hard time finding the phone number. I believe I have finally found it, but I don't know what good it is going to do, if they send another for a replacement I doubt they will hold up, Since these two lasted about ten seconds. what a waste of hard earned money.

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cp123
Burlington, CA
Jul 13, 2015 4:56 pm EDT

I bought my 75 foot, black xhose pro from Lowe's last summer and paid $75. for it. I bought the newly redesigned one with the brass fittings. The first time I went to use it this year, water was gushing from between the newly redesigned brass fitting and the hose. It is totally expensive garbage now. Nowhere on it's website does the company have contact information about refunds/complaints. You can easily place an order through the website. What kind of a scam is this? It's an expensive hose, and a great idea but from what I've read, the quality is horrible. Now I've experienced it first hand.

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rudy popolizio
Douglaston, US
Apr 27, 2015 12:49 pm EDT

Used five times this spring putter nylon casing woreaway exposed inner very thin rubber hose that sprung a leak. Can not use anylonger $50 buck waisted

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T. Hinzman
Calgary, CA
May 20, 2015 12:20 pm EDT

Purchased 2 75’ XHose Pros last summer with the hopes of convincing the wife that these were the future! Lightweight with solid fittings and decent water flow...watering for the rest of year went well. Fast forward to this past week (May 2015) where both hoses burst midway through the length. These hoses were disconnected and kept in a heated garage throughout the winter to give them longevity...which apparently doesn’t exist with this product. We’ve purchased 3 XHoses in total and all three have burst within a year. My grandfather has an old rubber hose that is 40+ years old and still works! No more XHoses for me. Class action suit anyone?

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BCHARLTON
Lecanto, US
Feb 04, 2015 1:47 pm EST

I purchased 2 75' XHOSE pros, I was so excited at first to get these light weight hoses for use in my garden. The heavy hoses that kink and twist are so annoying. At first the hoses worked well but not for long. We kept one in the package for a "back up" and started using the other one. WIthin the first month of use the hose started leaking at the connection of the brass fitting. Being that it was summer time we just kept using it even though we got soaking wet each time. Finally we broke out the spare one and started using that and the same exact thing happened to that one. I finally got the phone number and called them to see if they would offer any help and they told me its outside the warranty period of 90 days. So thanks XHOSE, noTHANKS wasted money!

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AnnieBananz
Bayonne, US
Aug 28, 2014 3:49 pm EDT

Do not buy this product it is absolutely horrible! My mother purchased the hose and used it only 2 times to water her plants barely stretching it a bit, BOOM! It exploded. Called customer service they said they improved the product and would replace, they did, she used it again only after one week BOOM AGAIN! This is a definite DO NOT BUY, complete waste of money. I am currently on hold with customer service to demand her money back.

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tomboy
irma, CA
Aug 27, 2014 9:23 pm EDT

I bought 6 blue xhose and 4 for them broke in the middle.i would not buy them again until the fix the splitting problem.I like the hose but won't last more the a week would like my money but bought them online

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Leesburg Va
Leesburg, US
Aug 14, 2014 12:06 pm EDT

WE ALL LOVE the CONCEPT of the X Hose- however- it appears that NONE of us are having any luck with dependability or adequate time frame of usage prior to rupturing of the hose(s). I too had to return both of my 75' X Hose for replacements within a 10 day period of hook up/ usage of both- (One split near faucet -the other punctured approx 30 Ft in. ) I only received 1 replacement - they are sending the other one as of today's call. I will try once more-
PLEASE DEVELOPER- START OVER- USE A NON penetrating exterior fabric (astronaut) - a different thicker interior hose material- one to withstand the water build up pressure as well as the hose material connector- maybe copy the fitting on regular yard hoses?
Id pay more for this concept but it HAS to LAST! Get Cranking! ;)

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Leesburg Va
Leesburg, US
Aug 14, 2014 12:03 pm EDT

WE ALL LOVE the CONCEPT of the XHose- however- it appears that NONE of us are having any luck with dependability or adequate time frame of usage prior to rupturing of the hose(s). I too had to return both of my 75' XHoses for replacements within a 10 day period of hook up/ usage of both- (One split near faucet -the other punctured approx 30 Ft in. ) I only received 1 replacement - they are sending the other one as of today's call. I will try once more-
PLEASE DEVELOPER- START OVER- USE A NON penetrating exterior fabric (astronaut) - a different thicker interior hose material- one to withstand the water build up pressure as well as the hose material connector- maybe copy the fitting on regular yard hoses?
Id pay more for this concept but it HAS to LAST! Get Cranking! ;)

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Durward Loomis
Winooski, US
Jul 22, 2014 5:15 am EDT

i was using my xprohose and got a bad leak next to the brass connector. I am writing to find out what the warranty is on the hose. I think the xprohose is really wonderful. I use is every day to water my garden, I don't have the receipt or know when i purchased the hose. i bought it this spring so i could water my garden. This one was my first xprohose and it may be my last one.

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ddepo
Cambridge, US
Jul 14, 2014 8:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

X Hose Pro is truly a piece of junk! I bought 2 50's and 2 75' - - in one month I have already lost a 50 and a 75. When I called and complained I demanded they send 2 more each and I wasn't about to pay any shipping, and they did. Those are probably crap too but at least I paid for 2 and got 4 extras free. That's what they get for selling junk!

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mg campbell
Sun Prairie, US
Jul 13, 2014 11:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I like many were useing this xhose and it exploded in the center of hose also like others have bought more then one now im not sure i will even use them i liked the idea of the brass ends i had bought one of the green ones and the end came off of that one hose held up both are a waist of good money wont fall for that one again glad i held on to my good ole wind up hose ther a pain in the a$$ but at least they dont blow up !

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Bob Walsh Kansas
Leawood, US
Jul 04, 2014 9:48 am EDT

My wife purchased my Xhose pro at Bed Bath and Beyond. I was just out washing my car when mine exploded . It blew about a foot from the handle causing the hose to bounce off my forearm leaving a 3 inch bruise that hurt like hell. I'm writing because I would hate to see this happen to a child and have this hose hit their face. I have taken pictures and would love to find a lawyer that would go after DAP for selling this potentially dangerous tool.

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scooter49
Kelowna, CA
Jun 12, 2014 5:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought the XHose Pro from Costco. It lasted about 3 weeks and the hose split just prior to the brass fitting. Took it back to Costco and they advised that they have had lots of the hose returned because of the hose splitting. My money was returned. If the company fixes the problem I certainly will buy another as I liked the idea of the hose retracting which didn't take up much room on my deck.

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willrob41
Brownsboro, US
Jun 04, 2014 5:37 pm EDT

I bought the Xhose pro and within 3 weeks about half way in the hose it just broke. Needless to say I will never buy one again lesson learned. The bad part is the ### company that makes this piece of crap wont even replace it. I think we all need to ban together and sue their ###.

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darcy40
Irving, US
Jun 04, 2014 11:32 am EDT
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I have purchased these for myself and given some for gifts. Total of 10, I have 3 that work and that is because I have just connected them after all others came apart, leaked at the connection. Two of them just split.

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desert bug
Bunkerville, US
May 30, 2014 3:17 pm EDT

Got 2 25 ft hoses and a blue one free. The green ones i bought didnt last and these I ordered looked better and cost more. Dont be fooled. They are junk. Dont waste your money.

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Boneline
, US
May 27, 2014 12:56 pm EDT

I agree that these are pieces of crap. Got two uses out of each one just to wash the car before they both just blew up, even though I kept the water pressure from the faucet pretty low. At least I was able to return them and got a full refund except for the cost of returning them. I can't believe they still advertise these on TV. My neighbor was getting ready to buy one, but I was able to save her the money by telling her the hoses are nothing but junk. Must be made in China!

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sandbagger
Roseburg, US
May 21, 2014 11:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I could not find the number for some time when my hose broke after 10 min of use. I finally found the number and there was no problem, even tho I was past the 90 day warranty period, they replaced it immediately. I have been using it for most of the summer so far and have had no problems. I was very unhappy at first, but they made good on it when I finally was able to contact them.

Steve Philippi

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DianeCarrozza
Cape Coral, US
May 20, 2014 3:23 pm EDT
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I ordered the 2 for one 75' hoses on July 11 2013 was planning on taking them to our Florida home in September. It took 3 months for them to get here. So needless to say we didnt take them until January. We started to use one of them in April and that is when it split down the middle. I called and they said i had to send back at my expense. I did cost $12 on top of the $89.95 already paid. Started to use the second one and it split as well. PIECE OF CRAP. DONT BUY

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sandbagger
Roseburg, US
Mar 19, 2014 11:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought 2 of the 75 ft hoses last winter when they were 2 for one. I used the first one last week wash out a refrigerator and with in 5 minutes it split about 2ft of hose right at the brass fitting and water started spewing out. They are useless and very cheaply made if they won't last longer than that. Cheaply made but not Cheap. It was like over $60 with shipping as I remember, but being past 90 days from purchase there is no warranty. Save your money. When it was working it was great and the idea is fantastic, it just is a piece of junk.

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chapoline
Ventura, US
Mar 11, 2014 7:48 pm EDT

I bought Several For my Home, and Replaced all of my out door hoses, To bad for me; I found out that they leek at the Brass fittings, and they have half the pressure of a regular hose. I am not going to pay $10.95 shipping and handling for faulty equipment, and another thing they do not have a phone number for customer service anywhere on the paper work. DONT BUY THIS SNAKE OIL JUNK!

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Vernon Murrer
Williamsburg, US
Dec 09, 2013 10:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My wife got me two X-hose pro, I have dogs I water every day, One hose came apart from the brass fitting, I have had it just under the 90 days, I have mailed it back, I am using the other, I like it but I don't think they will last long, I think the brass fittings are to heavy for the hose, I needed 75 feet but couldn't afford it, The brass fittings are to heavy to drag around two 50 footers, The farrow fittings seams to be a problem, It appears to be larger than the hose allowing it to come apart, Mine swelled up like a water balloon before it came apart, With in seconds, Soaked me down in 32* temps, Flipped around like a fire hose before I could get to the valve to turn it off, I like the idea, Just needs to correct the flaws. I really like the hose, Just needs some adjustments ti the fitting areas, Maybe a spring wrap around the fitting to hose for support, Seams to be a weak area.

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MIKE MELLO
Hayward, US
Nov 29, 2013 10:06 am EST

I bought my x hose brought it home hooked it up and it and it blew up could not take it back because got on TV NO PHONE number to call THAT NOT RIGHT.DON'T BUT IT NOT A GOOD HOSE.

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curte
Susanville, US
Aug 31, 2013 8:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought my X hose, took it home and hooked it up. Within seconds, the connection at he supply end blew off. I took it right back and got my money back, within 15 min of buying it.
I love the concept of it and think it is a great idea,
I will not buy another till it's improved and not lasting 15 min.

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moe7987
Charlotte, US
Aug 25, 2013 7:07 pm EDT

we bought a Xhose and it busted as soon as we turned the water in it. the middle rubber burst. I would not recommend these to any one.

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gregbeau
Trinidad, US
Jul 22, 2013 3:39 pm EDT

Purchased 3 50' hoses on line; all three failed within two weeks; one burst, two leaked at the hose bib fitting. Can't demand replacements since I stained them dark to eliminate that hideous lime green color. Does anybody know if replacement fittings are available?

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Try It
, US
Jul 10, 2013 4:26 pm EDT

I purchased the "pocket hose". The first time I hooked it up it ruptured bursting the inside clear hose. I took it back, obtained a second. This time leaked at the coupling. Took if back for a refund. I bought the xhose and have had "0" problems and I used it several times. However, durability could be a factor.

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kikione
Fort Saskatchewan, CA
Jul 08, 2013 8:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought one for my dad in May and it lasted 10 days when the hose busted...now it's July and the nozzle broke...Piece of garbage

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kikione
Fort Saskatchewan, CA
Jul 08, 2013 8:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Save your money people, I bought one for my dad and in 10 days the hose busted and in 3 weeks the nozzle stopped working. Piece of garbage

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Brian Harper
Jupiter, US
Jun 13, 2013 11:00 am EDT

You said your sisiter was with you when you bought them. The Xhsoe Pro is not available in stores. Are you sure it's the Pro, you may have bought the Pockethose, or Flexable Hose, or the regular blue X Hose. The Pro is black with brass fittings. The Xhose customer service number is [protected]

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