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Xtrade complaints 29

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10:20 am EDT
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Xtrade fraudulent

this is one web based foreign exchange website which asks for investing on money and is made a member by paying a subjective amount. and the returns are added on to the online account. there are many people across India and other places who have fallen prey for easy money by investing money into it. now if you check the website where the usual login is done, this website doesn't exist anymore. The people who have invested money in this have no detail or haven't been given any prior notice about the closure of the website or renewing or opening on a new domain.So the people who have invested money do not have any detail whatsoever about their money and the returns they were assured of. They talk about a mauratius head office which i guess doesn't exist.

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akjain
, IN
Oct 15, 2010 5:20 am EDT
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maxforexonline website is not working.pl. give me the reason.Have they cheated the so many peoples all over the world.

akjain

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manvinder pal singh
, IN
Oct 15, 2010 12:15 am EDT
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site not working since 13/10

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maneet88
, IN
Oct 17, 2010 12:15 am EDT

max forex is only updating their website to increase the returns per month. now the rumor is that the returns will be 35% 45% and 55% per month.

So dont panic and all those who have lost money earlier - must now put in maxforex to maximise returns.

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nitin sood
, IN
Oct 15, 2010 2:10 am EDT

ste will be functional from 16-10-10 onwards. its under updation for live chat facility... be patient...

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1:14 am EDT
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Xtrade www.usafxonline.com is better than maxforexonline

Wish Your Beautiful Dream, Come True Every Morning..!

WORKS - Guaranteed - Profit Sharing CASH for EVERYONE!

No way to fail here!

I grabbed a few positions, and they are ALREADY making money!

I've never seen ANYTHING like this!

Everytime I refresh my page, my income goes UP! Wow!

Join and become PART OWNER of MANY COMPANIES!

You will be earning from your purchases FOR LIFE!

This is going so fast, I'm going to be CASHING OUT AGAIN -- ALREADY!

if u want to invest in it than cont [protected] raman

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Update by dcompany
Oct 17, 2010 1:27 am EDT

USAFXONLINE.COM

USAFXONLINE IS BETTER THAN MAXFOREXONLINE
HI EVERY ONE JOIN usafxonline.com FOR MAKE MUCH MORE cash INVEST UR AMT AND GET DAILY RETURN ON UR INVESTED AMT
INVEST 10000 RS AND GET 300 RS. DAILY FOR 60 DAYS
INVEST 50000 RS AND GET 2000 RS. DAILY FOR 60 DAYS
INVEST 100000 RS AND GET 5000 RS. DAILY FOR 60 DAYS

CONTACT ME AT [protected]
AMIT NANGAL

Update by dcompany
Oct 10, 2010 2:22 pm EDT

USAFXONLINE IS BETTER THAN MAXFOREXONLINE
HI EVERY ONE JOIN usafxonline.com FOR MAKE MUCH MORE cash INVEST UR AMT AND GET DAILY RETURN ON UR INVESTED AMT
INVEST 10000 RS AND GET 300 RS. DAILY FOR 60 DAYS
INVEST 50000 RS AND GET 2000 RS. DAILY FOR 60 DAYS
INVEST 100000 RS AND GET 5000 RS. DAILY FOR 60 DAYS

CONTACT ME AT [protected]

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11:36 am EDT
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Xtrade site not opening

company guaranteed a fix return on investment,
company said to invest in FX,
but since 13/10/2010 site is not working.
Every invested seems to be cheated.

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lovjit
, IN
Nov 07, 2010 9:21 am EST

will this site ever open again?plz tell if sm1 knows... email plz at-- singhlovjit@yahoo.com

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yogesh jangid
, IN
Oct 27, 2010 2:00 pm EDT

hay i m user of maxforexonline.biz. it is not working. anybody tell me when it's working. please tell my email jogendra.jangid@gmail.com

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harish sao
, IN
Oct 26, 2010 12:17 pm EDT

we are confuse wheather the site will open or not in future...
Can anyone knows when the site will open ...
or we all are bluffed by the company.
harry_sa0@yahoo.co.in

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Neeraj pahwa
, IN
Oct 23, 2010 6:27 am EDT
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hay i m user of maxforexonline.biz. it is not working. anybody tell me when it's working. please tell my email add. absolut.neer@gmail.com
Neeraj

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Ashish Malik1986
, IN
Oct 20, 2010 9:48 pm EDT

If anybody have the right and correct information regarding maxforex or have any direct talk to the company just reply us on ashish_malik1986@yahoo.com
because some told its fraud and some told its genuine so we have double minded that whats the right answer.
is anybody go to there aur check the status of company after 13 oct

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Gurjant Sokhal
, IN
Oct 20, 2010 12:37 pm EDT

Maxforex have changed its name and I have opened its new website on 20 oct.2010 evening .It is not working well because it is underprocess and has not linked yet to database and will working in a few days.
for more info. email gurjantsokhal@gmail.com

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Gurpreet Singh Chandi
, IN
Oct 19, 2010 1:05 pm EDT
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I m a user of maxfforexonline.biz and unable to open my site from some days...
Plzzzz Inform me tht From When Will It reopen At "guru.chandi@yahoo.in" or at "+[protected]"

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ramchandra singh
, IN
Oct 16, 2010 9:08 pm EDT
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maxforexonline.biz not open since 13oct 2010
i am user of this site. when start this site
please conform me...
ramchandrasingh82@yahoo.in
or +[protected]

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ramchandra singh
, IN
Oct 16, 2010 9:03 pm EDT
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maxforexonline.biz.. site is not open. please inform that site opening
date... ramchandrasingh82@yahoo.in

ComplaintsBoard
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11:32 pm EDT
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Xtrade LOGGED OFF

Dear sirs,

I had registered to trade with XFOREX about a month ago and was coerced
by one of the staff over the telephone to deposit USD 1000.00
I then had transferred USD 1000.00 into my XFOREX account

After I had transferred the money, a technical errors occurred whereby there were a sudden unauthorized transaction happening in my trading account

After the money was transferred I had received several phone calls from XFOREX staff to stard trading
But I told them that I have to start practising on the DEMO account first
before I could do trading because I had no experience trading FOREX before but she insisted that I do trading and that she would not help me with the Demo account to practise.

I then told her that I will surely lose all the money and got burnt because of lack of experience

I then decided to withdraw all funds from my trading account
. The money was withdrawn on the 24/08/2010

Today 30/08/2010 the money is still not being transferred into my bank account
and when I tried to contact XFOREX I was being loggedf off from the website and no has no means of contacting them.

Any help would be most appreciated

Thank you

Yours sincerely,
Dissapuinted

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NARASIMHA BHAT
, US
Apr 07, 2012 10:32 am EDT
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I ALSO LOST 100$

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FOREX MEISTER
asa, US
Apr 17, 2011 7:23 pm EDT

You, my friend, HAVE BEEN SCAMMED BY THE XFOREX F--K MASTERS. Kiss that 1000 bucks GOOD-BYE!

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1:53 pm EDT
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Featured review
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he company adminstration has wrongly withdrawn 300$ from my i.d sumeetdhall .my repeated mails to company are falling on deaf ears ...nobody responded or mailed back .any help...? similarly 250$ went missing from my other i.d pravesh2dhall. repeated mails for last 20 days are having no impact on ADMIN. IN MAXFOREXONLINE.BIZ. PLEASE HELP ME IN GET TING MY MONEY BACK

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4:25 am EDT
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Xtrade not returning my money

I opened an account with xforex because they offered a bonus and training, I transferred 9500 dollars but their training was poor and I decided to withdraw my money, so did and the so called manager of my account called straight away and I explained I was not happy and wanted my money back, he said ok, you will have it in 3 days but it has been over a week and nothing, it took me 1 minute to transfer the money to them so it should not thake them that long, I sent another email to them and again they said it will be this friday 14/5/2010 but nothing, I sent them another email but they are not responding now.
I hope they have not stolen my money, any ideas? anyone.

Ed.

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JAYACHANDRAN.G
, IN
Dec 27, 2012 5:11 am EST
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I am trying to trade in Xforex and they give me very helpful support.

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kyne
, PH
Feb 17, 2014 2:05 am EST

I am planning to register to x forex. does anyone here will say that this is good or not? Im worrying Im just a student and trying to expand my financial. thanks to somebody will response

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bayaboo
, US
Aug 06, 2013 4:41 pm EDT

oki here is my technique. 1- log in and see your withdrawal request status.
2- if its processing, click on support and chat politely with them.
3- tell them to cancel the process if possible and convince them that you want to trade now.
4- Trade small amounts like $10. try to to look motivated to earn money but do not listen and invest the maximum as they will tell you cause they may try to make you lose all your money.
5- send them your verification as they seek but do not keep money in the card you used.
6- Ask them by chat, if your docs have been verified and start by withdrawing $100
its a long process and unfair by them bt you can get some or more money than u deposited.

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Christopher Teng Hock Chuan
, MY
Mar 19, 2013 6:30 am EDT

I opened an account with xforex because they offered a bonus (50%) and free training, I transferred 2000 dollars but I later decided to withdraw later bacause their service was not freindly at all. The so called senior account manager (Eric Smith - Shanghai, China) of my account called straight away and I explained that I should continue by starting the training and be ready to trade. I was not happy and wanted my money back, he ask me to sign and submit the withdrawal request form with other related documents (sent by postal mail and also by emailing) and he said all the money will be refund after a week BUT I waited and nothing happen after 3months. I did sent email to them (billing department, online customer service, Eric Smith BUT I received no reply, I sent many email to them they are not responding now.
I hope they have not stolen my money. What should I do next? PLEASE HELP!

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5:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Xtrade Desperate

Xforex! Let me cut a short story even shorter! I came across xforex online, checked out website for next 30 minutes or so, logged off, scratched my backside, and next thing I have a xforex rep on the phone. He didn't draw breath. A complete turn off (they would have been smarter not to call), humerous in fact! Desperation stinks. They reek! Needless to say, i'll be stearing clear. I suggest you all do the same.

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jonalyn gandeo
, PH
Oct 19, 2014 10:22 pm EDT

I am from an Asian county wherein dollar is of bigger value compared to our own currency. I registered to trade with XForex last July. I deposited $50 and started trading the next day while an XForex staff is on the phone instructing me on how to do it. Then he told me that my account is already negative and I need to deposit another $50 or $100. In my mind I was saying, how on earth did it happened?.. but I said instead, I'll think about it, then the next day I received a phone call from one of their staff asking me if I already deposited the money. I said not yet, and I want to withdraw my $50. He convinced me not to withdraw but to deposit more money instead. But my decision was firm so he told me to send an email to them so that I could withdraw. I sent an email but there was no reply, I sent another email, still no reply. I'm not interested on having my money back. I wrote this comment to warn people not to make the same mistake I did. Thank God it's not really that much.

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Christopher Teng
, MY
Apr 28, 2013 11:17 pm EDT
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Xforex.com has given me a very bad reputation on servicing their clients whom wanted to withdraw. The Senior Sales Assistant Manager (Mr. Eric Smith) are very damn busy upon follow-up of withdrawal. This is the very worst service I ever encounter in my life. I submitted my withdrawal in March 22, 2013 (Withdrawal Request Forms filled, signed and attached with others require ducuments), until now (April 29, 2013) there are no news from him nor the billing department to refund my money.

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lakelover21
, CA
Feb 09, 2010 7:42 am EST

I don’t agree with you. I found this approach very really refreshing. In today’s corporate world where you are nothing than a number and can wait for hours and hours on phone queues, talk to machines – desperate for someone to talk to you. These guys go above and beyond: I was interested in forex and knew nothing about it and not long after looking at the website, I had someone call me. The guy explained to everything I wanted to know. He spent an hour on the phone with me answering every single question I had! I opened a mini account with them. Invested $100 USD and so far have made $50 US profit- am extremely happy. Best service I ever got!

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11:02 am EST
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Xtrade withdraw

I am new in xforex trding, and I started for a small amount just to try first how it is. But I always had a problem with my site, it's now morethan 2 months unable to use my site, so I decided to contact them to close my account and withdraw my money.
I send them an email a few times, but they never reply. I chated them, first they ignored me, I tried again and it was alright, she told me that they are going to send me a request form to fill up and sign for withdrawing and closing account. I waited but it is morethan two weeks now, haven't recieve or heared from them.

Got a copy of transaction from my bank account here, when they had took my money.

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John Dogon
, ZA
Oct 30, 2012 12:35 am EDT

I have been dealing with XForex for about 6months now and am very impressed with there service. Have made many withdrawls in the past and had no problems :)

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ratuv
, IL
Nov 25, 2011 12:23 pm EST

This blog Is very informative, I am really pleased to post comment on this blog .

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Rob Wilson
New York, US
Dec 30, 2009 11:06 am EST

I have been trading with Xforex for a few months now, but I am not sure it is the same company because they are from BVI and I don’t think they have a branch in Israel. Anyways, I also had delays when I tried to withdrawal the first time and I was very frustrated. But after sending them the documents the wanted it’s been fine and I withdraw many times.

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Yulen
Toronto, CA
Dec 29, 2009 12:27 pm EST

Dear Leah Smith,

I'm trading with xforex for a few months now, and I have to say that your complaint sounds very strange to me. Although xforex isn't a very large broker, they are indeed a reliable company; I never experienced problems withdrawing my money. I recommend you contacting them by telephone (that's what I usually do).

By the way, xforex is Greek company.

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6:16 am EST
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Hi guys, I am amazed that there is so much online stuff about how fraudulent this company is! I was signing up for another product through a website and was asked if I wanted financial advice about trading stocks so I clicked yes. Within a day someone called me and kept on bugging me through out! I then told them I would get paid at the end of Jan and they...

Read full review of Xtrade and 45 comments

About Xtrade

Xtrade is a leading online trading platform that offers a wide range of financial instruments to traders worldwide. The platform is designed to provide traders with a seamless and user-friendly trading experience, making it an ideal choice for both novice and experienced traders.

One of the key features of Xtrade is its extensive range of financial instruments. Traders can access a wide range of assets, including forex, stocks, commodities, indices, and cryptocurrencies. This allows traders to diversify their portfolio and take advantage of different market conditions.

Another key feature of Xtrade is its advanced trading tools and technology. The platform is equipped with state-of-the-art trading tools, including advanced charting and technical analysis tools, as well as real-time market data and news feeds. This allows traders to make informed trading decisions and stay ahead of the market.

In addition, Xtrade offers a range of educational resources and support services to help traders improve their skills and knowledge. The platform provides access to a range of educational materials, including webinars, tutorials, and trading guides. Traders can also benefit from the support of a dedicated account manager, who can provide personalized guidance and support.

Overall, Xtrade is a reliable and trusted online trading platform that offers a range of features and tools to help traders succeed in the financial markets. With its user-friendly interface, extensive range of financial instruments, and advanced trading tools, Xtrade is an ideal choice for traders looking to take their trading to the next level.

Xtrade Customer Reviews Overview

Xtrade is a well-established online trading platform that has been providing its services to traders for over a decade. The platform offers a wide range of trading instruments, including forex, stocks, commodities, and indices. Xtrade has received positive reviews from its users, with many praising the platform's user-friendly interface and the variety of trading tools available.

One of the standout features of Xtrade is its intuitive trading platform, which is easy to navigate and provides traders with all the necessary tools to make informed trading decisions. The platform is available in multiple languages, making it accessible to traders from around the world.

Another positive aspect of Xtrade is its customer support, which is available 24/7 via phone, email, and live chat. Traders can also access a range of educational resources, including webinars, video tutorials, and market analysis, to help them improve their trading skills.

Xtrade is also known for its competitive spreads and low trading fees, making it an attractive option for traders looking to minimize their trading costs. The platform also offers a range of deposit and withdrawal options, including credit cards, bank transfers, and e-wallets.

Overall, Xtrade is a reputable and reliable online trading platform that offers a range of trading instruments and tools to help traders succeed. With its user-friendly interface, competitive fees, and excellent customer support, Xtrade is a top choice for traders looking to enter the world of online trading.

Overview of Xtrade complaint handling

Xtrade reviews first appeared on Complaints Board on Feb 5, 2009. The latest review Empowering was posted on Apr 3, 2024. The latest complaint Cheating was resolved on Nov 17, 2013. Xtrade has an average consumer rating of 2 stars from 45 reviews. Xtrade has resolved 8 complaints.
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  1. Xtrade contacts

  2. Xtrade phone numbers
    +44 20 3807 4001
    +44 20 3807 4001
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    +7 499 609 4166
    +7 499 609 4166
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