xenonproject.com / lies and wrong product
After being told product will be delivered within a certain time window, several days passed after the later part of the window. So I called to see what was wrong only to discover that they never even shipped the product out yet because it was on back order (thanks for letting me know that when i ordered it)... While on the phone they tried to get me to purchase another product instead saying that this was in stock. Their sales method involved practically ridiculing me about the product that I had ordered not being available.
After 20 min’s of just trying to get them to give me a realistic time frame for delivery of the product I originally wanted, while they kept trying to have me spend more money and buy something I didn’t want, I told them I’m canceling my order with my credit card, then finally they started to give me answers. 6 days after the phone call I received my package, the product of course not being the color I ordered. I call them to see why this was and they then start to say it was my fault for not telling them when I called, even it was stated on the order. Then they changed to saying that is was my fault since I couldn’t wait for the product to arrive from “their” factory.
Of course the final salt in my wound was that the product broke after about 4 uses, true Chinese made junk.
Very shady and disreputable company, would not recommend to anyone to shop there.