[Resolved] xeniumholidays.com — They refused to provide full refund
I booked vacation package from the website www.xeniumholidays.com. It was total scam, ‘coz they promised one price, but in result they charged me for completely different price. I tried to cancel my booking after that, but they refused to provide full refund and promised to charge me for the cancellation. The company is bad and not recommended, so stay away from them and post comments about your experience with them.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
Xenium Holidays Customer Care's Response · May 01, 2018
I review Your Complaint .
can you provides booking details, date of booking and which sales person call you and book packages.can you give mobile no of sales person. or screenshot of booking details. and also can you send payment details and account no where you pay.
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