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Xbox Livecharges and fraud

1
S Review updated:

I paid renewal for my sons Xbox subscription due Nov. 22nd with with a prepaid card bought in a store. Xbox took that payment and continued to try to charge my credit card (which had been closed). They accepted the prepaid card but still turned off the service 30 days later. When my son called to ask what the problem was, they said you have to have a card on file. So we provided a new credit card and they charged the credit card immediately for a years subscription. My son called immediately to complain and was told that he had 30 days to ask for a refund (for the prepaid card)... Since the prepaid card was input Nov. 23rd... and it was now Dec. 23rd. It was too late. Their 30 day grace period where they did not interrupt service was also the time period which they allowed any refund. Convienent. They further said that the pre-paid card payment was "stacked" that is to say an additional 12mo...even though it was submitted and they redeemed that payment. I am furious... Any logical person would think this was payment and that service continuing confirmed it. This multi billion dollar company refused to refund either the prepaid card or the credit card charge. While $60 is not a lot of money for some people, it is not insignificant to me. This company is shameless.

Responses

  • Q
      Jul 21, 2019

    Scambox you charged me 17 days later talking my car insurance money when my bill was due july 3 not 17 days after you pussies i will walking up in microsoft and you will have to deal with me in person you will have to call security then i will round up 1000 angry customs and we will boycott you at your main office or find bill gates and boycott in front of his [censored]ing house [censored]es im going to playstation [censored] you

    0 Votes
  • Q
      Jul 21, 2019

    Scambox you charged me 17 days later taking my car insurance money when my bill was due july 3 not 17 days after you pussies i will walking up in microsoft and you will have to deal with me in person you will have to call security then i will round up 1000 angry customs and we will boycott you at your main office or find bill gates and boycott in front of his [F]ing house [Beyotch]es im going to playstation [[censored]] you

    0 Votes

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