warning! rip off company! never deal with wysada.com!
A HORRIBLE experience with Wysada.com, and a HORRIBLE customer service that gets you nowhere. In a summary; I placed an order in July, and till this day i haven't receive my item, nor got my refund.
They barely answer the calls and if they did agents are unprofessional with a bad attitude.
I have placed an order on July 6 2017 (order # [protected]) with 3 items to be delivered. They delivered only two, and when I inquired about the third item (SOG-KT12G quantity ordered: 2) they said that it's already in their stores and shall be sent out the next day, which didn't happen. I called back again after several trials when finally someone answered and then guess what! I got a different answer that item has been shipped to Saudi Arabia by mistake! and they told me it will take time to be shipped again to UAE. I called again to follow up; again after tens of trials, someone picked up! And guess what again! They told me that item was broken and they cannot ship it. Okay! shouldn't the customer be updated about this! I asked to refund the amount into my bank account back (as I paid online by card), and the lady confirmed that refund will be issued and this may take up to two weeks to got into your account. Now it has been 5 weeks since that call and money wasn't refunded back, Calling 800 for more than 10 (TEN!) days with no answer! emailed their 'support' email with no answer!
They are cheaters. They ripped me off!
Replied
I'm so angry!
I made a huge mistake when I ordered from this website! I regret I did not read the reviews before I made my order. I have the same issue as many others - order did not arrive. Customer service was beyond ridiculous, they gave me nothing but empty promises. No matter how many times I asked for a refund they said no over and over again. When I asked for a tracking number they said I already received it! They never gave me anything and I'm not able to track my order. I'm not even sure that they really shipped something. I'm so angry! Avoid and don't buy anything from Wysada!
The complaint has been investigated and resolved to the customer's satisfaction.
please provide us with your mobile number and email address.
Thank you, Wysada Customer Care Team.
Rip off company!
I made an order about 6 months ago and after I paid they said that it will take only 8 weeks to deliver my stuff, but it is now March and I received nothing yet! I'm so disappointed! I called them many times but their reps were absolutely useless and they don't have any answers! Every time I call they try to assure me that everything is fine and ask me to be patient! Seriously? And because it was taking so long I sent them a message demanding a refund, but they refused. Stay away from Wysada.
I totally agree, they ripped me off and they never delivered the order nor refunded the money. my order was submitted on the 28th of Feb, and till today jun 21st i recieved nothing! i called them many times and raised more than one complaint to no avail. and their employees keep on saying we are working on this issue and it will be solved. also none of that happened. i was a great supporter and an old client, i dont know what happened but what i am asure of is that this company should be held responsible for such matters and fraudulent transactions.
I totally agree with you dear. same thing happened to me - i totally not recommend them.
and i am soooo surprised companies still wanna work with them on their marketplace, knowing they have such a bad reputation.
just ask your money back, cause who knows, going the way they going, they might close their business tomorrow, and you're money ... goodbye to it !
Is Wysada legit?
Wysada earns 77% level of Trustworthiness
High Trust Suggestion: Wysada evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.
We found clear and detailed contact information for Wysada. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Wysada has registered the domain name for wysada.com for more than one year, which may indicate stability and longevity.
Wysada.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wysada.com you are considering visiting, which is associated with Wysada, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Wysada.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wysada.com may offer a niche product or service that is only of interest to a smaller audience.
- Wysada protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Wysada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Wysada complaint handling
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Wysada contacts
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Wysada phone numbers+971 800 997 232+971 800 997 232Click up if you have successfully reached Wysada by calling +971 800 997 232 phone number 0 0 users reported that they have successfully reached Wysada by calling +971 800 997 232 phone number Click up if you have UNsuccessfully reached Wysada by calling +971 800 997 232 phone number 0 0 users reported that they have UNsuccessfully reached Wysada by calling +971 800 997 232 phone numberUAE+962 787 773 999+962 787 773 999Click up if you have successfully reached Wysada by calling +962 787 773 999 phone number 0 0 users reported that they have successfully reached Wysada by calling +962 787 773 999 phone number Click up if you have UNsuccessfully reached Wysada by calling +962 787 773 999 phone number 0 0 users reported that they have UNsuccessfully reached Wysada by calling +962 787 773 999 phone numberJordan
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Wysada emailssupport@wysada.com100%Confidence score: 100%Support
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Wysada headquartersAl Barsha1-Bedaya Building 3rd floor Office no.307, Dubai, 487084, United Arab Emirates
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Wysada social media
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