www.zoopla.co.uk / we didn't get the keys
We found and rented the flat through the website www.zoopla.co.uk. The agent showed the flat to us and promised to bring the agreement and keys. We paid the deposit and for the first month in advance, but these people took money and still haven’t delivered keys. We called them and heard only some excuses. The situation is very strange and we are sick of their unprofessional services.