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2.4 14 Reviews

Zoom Web Media / ZWM Technologies Complaints Summary

5 Resolved
9 Unresolved
Our verdict: Engaging with Zoom Web Media / ZWM Technologies, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Zoom Web Media / ZWM Technologies reviews & complaints 14

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Newest Zoom Web Media / ZWM Technologies reviews & complaints

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J
4:15 am EST

Zoom Web Media / ZWM Technologies website development

I paid Zoom Webmedia for 2 websites to be built, domain and hosting, SEO and SMM on the first website, throughout the development of first website it became very clear that things were not going well so I decided I didn't want them to do the second website and asked for a refund on the second site, no work had begun and I paid $4400, I was told by Richard, apparently a manager that a refund would be given, I asked him to send me an email with the details, I received an email stating the refund would be given by way of instalments over a 3 month period, we are now coming up to 5 months and I have received not 1 cent. I have send multiple emails and tried to phone multiple times, my emails get no response and my calls fall on deaf ears, they say they are still processing the the refund, such lies.
To make matters worse over a year later my first website is useless, it doesn't work properly, I can change or edit images, I can't see any descriptions of my products that I have put on the site and I get no joy when phoning and emailing for these problems to be fixed. I have spent in excess of $7000 with Zoom Webmedia and I can't use the site or market it as the speed of uploading is 14%, when I have got a hold of them via phone they say "not to worry and they will fix it however months dow n the line it is still not fixed.
I decided I couldn't wait any longer and got a local developer to take a look, he was astounded by the problem, he has been trying to take a back up of website before doing anything and has been unsuccessful this far, during his time checking the site he has found there has been no SEO work done on the website therefore the reports they have sent are nothing more than a google search that anyone can get, I have bought this to their attention via email and you guessed it have received no response at all.
I have been completely ripped off by this company and am getting no customer support, they constantly over promise and way under deliver.
Ultimately I would just like the money I have paid for second website back and the repairs made to first website so I can get on with my life providing for my children.
If I got my money and problems fixed on first website I would never be in touch with them again.
People be wary of this company, my strongest advice would be to go with a company in your own country and not trust overseas businesses even though I know there are some genuine businesses out that.
Buyer beware

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10:44 pm EST

Zoom Web Media / ZWM Technologies website development, seo work charged and paid but not done

They cold called me. I paid $7500 for 2 websites to be built, hosting/domain, SEO and social media. During the production of first website it became very clear that it was not working out the way it should so I decided they weren't doing the second website, (which no work had taken place at this point on the second site) I asked for a refund of the $4400 I had paid for website and domain/hosting, I received an email from supposedly the manager stating a full refund would be given by way of instalments over a 3 month period, I have not received 1 cent from them. I have emailed multiple times requesting my money and asking what was happening with the refund but they just don't respond. The first website is still not working properly over a year down the line and each time I ask for the repairs to be done they say it will but they don't do anything, I get told they will call me at a particular time and day but they don't, when I call them I am on hold for hours waiting for someone to answer and then if they do they fob you off. As I have not had any joy getting the issues on my website resolved I decided I couldn't wait any longer and today I got a local person to take a look and sort the problems for me, he was astounded by what he saw, the problem is much bigger than initially thought, he also told me the SEO I have paid for, was and has not been done and he showed me, there is no SEO on my website at all so the reports they have sent are just google search SEO reports and then sent me those, I have paid $1000 for SEO and effectively received nothing. I am extremely annoyed that a business can do this and basically get away with it as they have no physical address so you can't bang on their door for a resolution, I am now left with engaging lawyers and trying to recover my money thats rightfully mine not theirs.
My advice to anyone considering working with Zoom Web Media is DON'T you will regret it and you will only need to respend the money to repair or replace your website, all the while it being deterimental to your business as now I can't do any marketing on my website until the issues are fixed, meaning the cost goes way beyond my inital investment in the website.
Always stay local people where you can physically go to their address should you need to.
Regards
Julieanne

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9:37 pm EDT

Zoom Web Media / ZWM Technologies web development

These guys are liars / scammers / con artists if there is any reply saying that I do not agree with the above they work for the company. Firstly they have put up many fake reviews that come from their own employees with generic english names such as bob baker and use extremely formal english that even a fluent speaker would not use. They are a scam company based in kolkata, india and they have been scamming many people for years out of their money for fake services. I paid them to create a website for me they ended up doing it but they did it 2 weeks late after that I had my website working fine however they injected a virus into all of the websites that I had on my webserver. The virus redirected all of my clients to websites with inappropriate content which caused me to be blacklisted by google. I was locked out of many of my websites but luckily I had a backup. I quickly changed all of my passwords but this time they did it again but through using word press. My site kept going down and redirecting to their inappropriate ads. After that I contacted the company and they said that the reason that I kept getting hacked which was clearly from them was because the hacker put a text file which showed that they were also from kalkota, they kept on insisting that it wasn't them and said to give $200 a year to setup ssl which could be done for free with my webservice.in essence they kept hacking my website to get me to buy their domain package.in the end I almost lost my website that I payed them for and they even took extra from what they agreed to just because they were trying to scam me by injecting malware into my website and I had to hire another service to retrieve those files and get rid of the malware. Never work with zoom they are scammers who stole my money!

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Is Zoom Web Media / ZWM Technologies legit?

Our verdict: Complaints Board's thorough examination reveals Zoom Web Media / ZWM Technologies as a legitimate entity with notable strengths. Despite a 35% resolution rate on customer complaints, which invites a closer look, Zoom Web Media / ZWM Technologies stands out for its commitment to quality and security. Clients considering Zoom Web Media / ZWM Technologies should delve into its customer service record to gauge compatibility with their expectations.

Zoom Web Media / ZWM Technologies earns 93% level of Trustworthiness

Perfect Trust Endorsement: Zoom Web Media / ZWM Technologies achives 93% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Zoom Web Media / ZWM Technologies. The company provides a physical address, 5 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Zoomwebmedia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Zoomwebmedia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Zoom Web Media / ZWM Technologies have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Zoomwebmedia.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Zoom Web Media / ZWM Technologies's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 35% of 0 complaints were resolved.
  • The website belonging to Zoom Web Media / ZWM Technologies has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with Zoom Web Media / ZWM Technologies has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We have detected an internal review system on Zoom Web Media / ZWM Technologies's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • Keywords related to scams and fraud were identified in our analysis of Zoom Web Media / ZWM Technologies website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
  • The use of a free email address for contact on zoomwebmedia.com may be a red flag indicating potentially unreliable or fraudulent activity.
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R
8:35 am EDT

Zoom Web Media / ZWM Technologies my domain and hosting details renewal

This guys took from me $6000 for an e commerce website, mobile app development and marketing and they did a crappy simple website and I have been fighting with them from last two years to revamp the website and they haven't done anything so far .
Now last two days my website is down and I have a holistic Center and I am going to loose traffic because of this [censored]s who are asking me $999 for 5 year go daddy renewal which costs just $25 annually.
They have all my domain and hosting details and when go daddy called me I was unable to renew my hosting by myself.
Total scammers !
Stay away from them.
I am going to file a lawsuit against them today .

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12:57 am EDT
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Zoom Web Media / ZWM Technologies refunds

I have contacted simon Jones and James carter about my refund of the credit card amount that was for $700 that was taken out of my credit card without authorisation and there was another amount for $300 that they promised me to fix my google reviews and take off negative reviews which I found out that cannot happen. I have asked for a refund many times and this has been going on for weeks now. I also have asked for my domain name details for password and username which is in my name and I have paid for and they will not pass on the details.
They keep asking me for money and telling me they will take down my web page and put a broadwidth on it now and telling me if I don't pay the money for the broadwidth they don't give me the domain name this is so unprofessional and I have been with this company for quite some time now. Can you please look into this for me and would like to get my refund and domain information asap. A copy of the emails are as follows with my conversations in regards to the refunds and domain always promising but do not give back.
simon

Reply
|

Tue 31/07, 1:58 PM
You

You replied on 31/07/2018 7:16 PM.

Hi Jane,

I would surely go ahead and speak to the Domain team in regards to this and the moment it is done I would get back to you and confirm the same.

Thanks & Regards,
Simon

From: Jane Underwood [mailto:[protected]@outlook.com]
Sent: Tuesday, July 31, 2018 9:04 AM
To: simon
Subject: Re: Processing Confirmation

Hi Simon,
With the domain name it is presently in the name of zoom webmedia can you change it to [protected]@outlook.com. Can you please confirm when this is done also.

Thank you
Jane Underwood

From: simon
Sent: Tuesday, 31 July 2018 10:27 AM
To: 'Jane Underwood'
Subject: Processing Confirmation

Hi Jane,

I have come to office and straight away spoken to My Accounts Team.

The processing is already on the way and it should be done at any given point of time.

I would call you first hour in the morning tomorrow and confirm as well as take the confirmation from your end.

I would also send you the C-Panel details for your domain by tomorrow morning itself.

Thanks & Regards,
Simon Jones
Key Accounts Manager
Zoom Web Media

Hi Jane,

Please let me know when can I charge $275 for the Bandwidth so that I can request for the domain details to the development team.

Thanks & Regards,
James Carter
Project Manager Team Lead
Zoom Web Media

Jane Underwood [mailto:[protected]@outlook.com]
Sent: Tuesday, July 24, 2018 9:40 AM
To: 'simon'
Subject: payment

Hi Simon
I have noticed on my credit card i have been charged $703.89 yesterday I have not given you authorisation for this payment. I would like this amount to be credited back to my account immediately.

Thank you
Jane
Jane Underwood [mailto:[protected]@outlook.com]
Sent: Tuesday, July 24, 2018 11:10 AM
To: simon
Subject: Re: payment

I havent asked you to pay the account. But as stated before you only told me yesterday that I was up for he renewal of google and facebook without any notice. thank you i would very much appreciate the funds being reversed. Please let me know when this is done.
I have already paid $341.35 to google for the reviews that was done so surely they would take that in consideration and not black list me. Which i have not got back either. And the blogs that were not done that i have paid another $228.53 for.

Jane

From: simon
Sent: Tuesday, 24 July 2018 3:01 PM
To: 'Jane Underwood'
Subject: RE: payment

Hi Jane,

You cannot demand of not getting black listed as I have given 5 extra months to you. Now I would go ahead and ask the Accounts team to start the processing of reversing the transaction which takes around 2 to 3 days and it will be done. Also after it is done I will call you and ask you to check your account and confirm

But please remember that the black listing cannot be stopped as I do not have the funds to pay on your behalf.

Thanks & Regards,
Simon

From: Jane Underwood [mailto:[protected]@outlook.com]
Sent: Tuesday, July 24, 2018 10:10 AM
To: simon
Subject: Re: payment

Hi simon,
I need the transaction reversed you have no right to take money out of my account without authorisation and i shouldnt be black listed as i was not given notice of this account and should not be black listed because i cannot afford something. I need that reversed immediately.

Jane

From: simon
Sent: Tuesday, 24 July 2018 2:34 PM
To: 'Jane Underwood'
Subject: RE: payment

Hi Jane,

I can surely go ahead and reverse the transaction but just tell me one thing, that do you really want Google to black list your business as you have already so many negative reviews which have hurt your business badly and now this black listing happens you will be of now where.

Thanks & Regards,
Simon

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Update by JaneU
Aug 10, 2018 6:03 pm EDT

Thank you for your response but you should look into this before you comment as I did not give authorisation for this money of $700 to come out of my account and I have asked for the domain id and password for weeks and still to this day have not received this so why haven't I got it when I supposing have paid for the next 5 years? I don't get receipts for these payments either.
As for the $300 to do reviews and blogs the reviews that were out in had nothing to do with my preschool it was to do with a bigger school which I told them and the blogs were wrong and still incomplete and not fixed.
At the end of the day
1. No money should be taken out of accounts without athorisation and you should give refunds when asked for them.(which I've asked and been promised to get back but nothing)
2. When you pay for something it is expected that you do that service which isn't done that is why I asked for the $300 back and the $250 for the blogs and reviews that still are not done
3. Don't try and blackmail with pay more money and I will give you more information. I have paid for everything and you don't give me the domain Id to me or information that I want.
4. Please look into this more as I want a refund for services that were not provided and I'm not paying anything else until this is done.
5. When there is something due for renewal such as domain name or Google give an account don't ring up and say this was due two months ago and you have to pay now otherwise your website will be taken down. I got given no notice about these renewals and when I said I didn't have the $700 to pay at the time your company took the money out of my account that is illegal to do that.
I look forward to you doing more research into this and look at the truth and look at sent emails between me and these people it will tell you who is telling the truth. So I expect my money back. Otherwise I will take this further!

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Paul Avis
, CA
Sep 07, 2018 11:18 pm EDT
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After I started exposing the truth about Zoom Web Media and their parent company ZWM Technologies my site which they had unsuccessfully been building for almost two years became loaded with many viruses so we had to develop a brand new site. If you cannot get in your car and drive to this company within 1.5 hours, don't deal with them or any company. I have not gotten to the point that when anyone calls me with an Indian accent, I just hang up on them to protect my time and save myself grief. Believe me, grief will come and at a cost. There are many Zoom Web Media's out there, just make sure you do not become one of their victims. Deal locally. Let us not forget the American developed the Internet to wipe out mankind. The guys in India just want to wipe out your bank account! I have evidence and I am not working or have ever worked for a competitor of Zoom Web Media. Stay far, far away from these guys and they do not use their real names! I wish they had Negative Star Ratings! Paul Avis, Beauty-Full Spa, 931 Liverpool Rd, Pickering ON Canada L1W 1S7 info@beautyfullspa.ca.

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11:15 pm EDT
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Zoom Web Media / ZWM Technologies website promoting

I was contacted by mike from zoom web media and he talked about promoting my website and guaranteed leads and google key word search to make me among top 5 in search engine of google. But actually this company is about stealing people's money. They charged my credit card three times without my authorization $339, $197.75 & $ $226.
No service was provided and when I complained about the charges they stopped answering my emails and all their phone numbers when I call are unreachable. I want to warn other people againt them and get my refund.

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Zoom Web Media / ZWM Technologies digital marketing works

Zoom Web Media Is a Scam IT and ITES Company
Zoom Web Media is a Scam IT and ITES Company originally located in Kolkata, India. The original name of the company was SZI Outsourcing. When its name came among the black listed companies and received many negative reviews from across the globe for scamming people (using PC dialer calls), the company had to change its original name SZI Outsourcing to SZI Technologies.
Although Zoom Web Media (SZI Technologies) is a Kolkata based company, it creates various country specific domains like

www.zoomwebmedia.com
zoomwebmedia.ca/
http://zoomwebmedia.co.nz/
www.zoomwebmedia.com.au

This is only to scam the people of various countries, taking the advantages of pc phone dialers. Besides, the company Zoom Web Media/ SZI Technologies has other names as well.

These are as follows:
ZWM Technologies
Xoom Telecom
SZI Outsourcing
Axiomtel

This company creates various country specific domains, using the above-mentioned company names to scam a country with different company names, until a domain name receives many negative reviews and gets black listed. As they use pc phone dialers, it will seem to you that it is a call from your country (like a call from Toronto to Ontario). PC phone dialer system allows you to set a number in your desired way. Although it is a call from India, you will think it is a call from your nearby city. Consequently, you easily trust the call and get motivated to pay upfront for a web or digital marketing work. They will call you back within a few days and ask you to pay more for better quality work. After that, they will not take your call and never do your works.
After 6 months or 1 year- when the domain will receive many negative reviews or government attention as a scam, they will change the domain name and appear again with a different company name and domain to steal your money again. Actually their business goal is to scam and rob people across the globe repetitively with different company names and country specific domains.

To know about the negative reviews of Zoom Web Media write SZI outsourcing+complaints. To get more information about their recent fraudulent activities, you can write SZI technologies+complaints. Stay for away from Zoom Web Media, SZI outsourcing, SZI Technologies, ZWM Technologies, Xoom Telecom, or Axiomtel.

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Zoom Web Media / ZWM Technologies Beware

I'm still waiting for my refund and ZoomWebMedia doesn't seem to care! They promised me a refund a long time ago and never did that. I can't reach their support service, when I call it say that phone number does not exist.
I heard all kinds of lies from them. First they said they'll give me a refund, next time they told that it was already issued. Are you kidding me?
ZoomWebMedia is nothing but scam, they are not to be trusted. Believe me, f you'll take this risk you'll be out of money! Beware!

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PaulAvis
, CA
Jun 17, 2018 11:02 pm EDT
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If you are thinking about using Zoom Web Media, please find any 8-year-old person and give them the $3, 000 or whatever reasonable quote you are given to redesigning or design a website. At least giving the 8-year-old child the money should give you some enjoyment, something that will never be achieved once your money is consumed by Zoom Web Media. After almost two-years of waiting for the redesign and updating of our website, we gave up. When we attempted to take them to small claims court to get our money back, plus other damages we discovered the contract had been written on an Ontario address that didn't exist!

One of the reasons we thought it would be ok to deal with Zoom Web Media was that they listed an office in Ontario as well as the USA, UK, Australia and India. What they also had and still have what we know understand is a free listing in the Ontario Yellow Pages. I sent a Canada Post Registered Letter to this address on May 28, 2018, and it was returned to me on June 8, 2018, as "No Such Address". The phone number featured in the Yellow Pages, once dialed, is not assigned. Part of our decision-making process was to feel comfortable with a company to whom we were giving our money.

In our particular circumstances, we already had and still have to this day a working website. It just needs some refreshing and updating to be more mobile friendly. All Zoom Web Media really had to do was move the current information on our active website into the new improved online theme or shell, streamline the material and make it faster to load. They suggested it would take 7 to 16 days. Plus we also agreed that they could enhance it with Search Engine Optimization after the site had been approved and was up and running. Once we had signed the contract the warnings where so present, like hiding in plain sight and I missed every one of them, as I had bought their sales line 100%.

At the conclusion of this post, I will share the lessons learned, and you may or may not want to incorporate these ideas to protect yourself from the new unchartered Internet world we are now being submerged into, like it or not!

Zoom Web Media charged us over $500 for a security package, $400 of a $1600 SEO contract and took $625 from our credit card before the completion of the website. We are now out $3, 000 CDN, plus two-years of advanced organic listing opportunities with no website and about $4, 000 of our own time invested in keeping reviewing the crap they kept sending us for almost two-years. They also tried to charge us in USD, even though the contract was in CDN dollars! They also overcharged us per transaction against our credit card, more than what was agreed to in their own contract.

Zoom Web Media is a company of empty promises, no goodwill and if they are representative of companies taking IT jobs from North Americans, we have to wonder who must be on the take in North America to give work to these EXTREMELY INCOMPETENT unskilled people this type of work. Let us not forget the computer is an American invention and all coding around the world is in English, regardless of what in on the page that appears on the Internet. In my opinion Zoom Web Media is a stain on the entire IT community of India and not only should they be shut down by the Government of India, but they should also be banned from operating on the worldwide web!
Their parent company, ZWM Technologies, Inc. specializes in website reputation rebuilding. WOW, their biggest client must be their own company Zoom Web Media. Zoom, so don’t trust any positive reviews you read about Zoom Web Media or clicks shown on Facebook. In fact, read some of these reviews, and you will find eerie similarities. “ZOOM” is the sound of your money leaving your bank account with no ROI ever intended to be given. DO NOT USE ZOOM WEB MEDIA UNLESS YOU LIKE TOSSING YOUR MONEY INTO THE WIND, they are dishonest and produce nothing but grief. One area of expertise is the ability to run the clock down so you will get so discouraged and just give up. One of their developers in April 2018, suggested blowing up the website they were never planned to deliver to me. I have it recorded, as well as the screenshots of almost two-years of "we cannot get it done, but thanks for allowing us to take from your credit card and breach our very own contract".

Stay far, far away from ZOOM WEB MEDIA. If you have been done wrong by this company, my suggestion is to contact India’s current leaders that may be able to put a stop to this company’s activities on the Internet. Write a letter to the Right Honourable Mr Kottayan Katankot Venugopa, the Attorney General of India; and the Right Honourable Mr Pranab Mukherjee, the President of India via regular mail to 10, Moti Lal Nehru Marg, New Delhi-110 011, India. Let these gentlemen know, in no uncertain terms that anyone who is either employed or are the principals of Zoom Web Media, that they are a stain on the good people of India and should be removed redirected from this sort of behaviour. Good luck and let’s hope the Gov’t of India is not complicated with the principals of Zoom Web Media!

My personal suggestion is that you should only deal with a website developer whom you can get in your car and drive to, or take public transportation. Any company who is operating outside your area that would be impractical to travel to know this and most often not deliver on what was promised or paid for which is the case for me with Zoom Web Media. Interesting, on Facebook, they have over 11, 000 likes, sort of discredits Facebook as I thought they had the means of detecting B.S. Oppoos forgot about the Russian and 2016 US election.

What I am really upset about is that Zoom Web Media cost me in addition to what I paid them and my wasted time reviewing the crap they kept sending me was the almost two years that working with a "real website developer" would have given me on SEO in Google organic listing. For this, they cost me an unknown amount in lost business revenue!

Lessons learned:

1) never deal with a website developer that you cannot personally visit;

2) great a credit card with a limit of $500 and give this number to any website developer. Visit this credit card daily and if the company/person you have given the number to is overcharging you notify the credit card company immediately and get your money back and block all future payments;

3) If you are not going to use a credit card for payment only use PayPal and make sure you turn off the automatic payment feature. At least with PayPal, you have someone who will fight to get your money back if you have any business dealings with companies like Zoom Web Media;

4) You decide not to take my advice and go with an online company. Before you do business with them, send them a registered snail mail, signature required a letter to confirm the address from which they are operating. Even if this costs you $25, it is well worth the investment, as it is also an expense. Paying someone $3, 000 is a rip-off and business expense, but the $25 hurts must less!

5) Find a way to block calls coming from anywhere in India, Africa or the Philippians as my experience has shown that the callers on the end of the phone set do not have your best interest at heart. What makes this more challenging is that they have found a way to use local cellular exchanges - none the less on all cell phones the numbers can be blocked. If an exchange comes up on the phone and you do not recognize it, let it go to voicemail. If it is a real caller, they will leave you a message so you can return the call. If no message is left, block that number!

6) Do not deal with companies in your own country who farm out the customer service aspect of their companies to other countries. For example, in Canada Rogers Communications employs only Canadians. Unfortunately, in the case of Google AdWords you have no choice as the AdWords operation is run out of India. Sorry, if you spend some money to get higher in the Google organics, you will not have to spend money on Google AdWords. Thus you can follow the “CRS only from Canada”. My suggestion is that before you purchase any product or service, find out who you will be speaking with to have your problems resolved. Best be a Canadian if you live in Canada, by an American if living in the USA, and if in India an Indian. If the product or service provider has outsourced their customer service to any other source outside your country purchase the thing you want from someone else. This corporate practice will stop only when it shows up as negative revenue on their bottom lines and that hiring local people to respond to local concerns is a good business practice and adds revenue to the company’s bottom line! Plus more Canadians working may result in the rest of us paying lower taxes. Please note that I am not an employee of Rogers Communications, Canada.

7) When your business instincts tell you something smells bad, back off and give you decision a week or so. If the deal is good, it will still be there in a week, and if not, don’t do business with that company who neither wants your business or has your best interests at heart. Deadlines are put in place to encourage a “call to action”, and if you miss the deadline, it is usually for the better. Everything always comes back on sale and next time you will be ready or will have moved on to a better solution!

Good luck and block all calls coming from a company calling themselves Zoom Web Media – nothing but grief awaits you by answering the phone, “hello”! All comments made in this article/post are my opinions and do not represent my employer.

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Zoom Web Media / ZWM Technologies Not to be trusted

Once my boss asked me to find someone who would be able to design a site for our company. I went online and found ZoomWebMedia, there were no negative reviews and they seemed trustworthy enough. I called ZoomWebMedia and spoke to one of their agents who explained all the details and the whole thing seemed like a great deal so I agreed and paid $500.
About two weeks later they charged me again (another $500) for who knows what! I immediately called these guys and asked what was the problem and they said that was a mistake and promised to refund me. They made our site and it was great, these guys did a great job. But the bad part was that they did not refund us as they promised.
ZoomWebMedia are professionals and they know what they are doing, but they are also cheaters which don't keep their promises.

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Zoom Web Media / ZWM Technologies SEO / Website creation

Buyer Beware! If I could, I would rate this as 0 Stars. I was contacted by someone to offer me their SEO services. After a well rehearsed explanation, I have decided to give them a shot for the agreed to $499.

Within a few days, I had received a call that my current website is no good and that I would need to have a new website designed in order to have Zoom Web Media do what they originally were supposed to do. I had Zoom Web Media explain to me, what they would do and how much, I had agreed to a further $849.

However something about the process just struck me wrong, so I called into my Visa company to check the charges. The original $499 turned out to be well over $500 and the $849 was closer to a $900 charge. I called to cancel and get my money back, this is where this process really got fun.

I had to waste my time making multiple calls just to be hung up on, passed around to "managers", accounting departments and so on. After repeated attempts and multiple threats of bad press and about 4 months later, I finally managed to get $799.66 back. I have been dealing with these clowns for over a year now to have my full refund returned. I still do not have my full refund and probably never will.

The worst company that I have dealt with. PERIOD!

Great for anyone who would like to be frustrated, annoyed and being taken advantage of. Can be very entertaining if you like con artists, and liars.

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Zoom Web Media / ZWM Technologies This guy took money without my notice

Don’t do business with the company www.zoomwebmedia.com. I asked to provide some help with the website, but the owner of the website twice charged me and didn’t provide any help. Also this guy hasn’t warned me about the charges. He simply took money from my account. It was unprofessional and dishonest. I want to warn other users, so be careful and don’t provide card info, when you register on the website.

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PaulAvis
, CA
Jun 17, 2018 11:14 pm EDT
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If you are thinking about using zoom web media, please find any 8-year-old person and give them the $3, 000 or whatever reasonable quote you are given to redesigning or design a website. at least giving the 8-year-old child the money should give you some enjoyment, something that will never be achieved once your money is consumed by zoom web media. after almost two-years of waiting for the redesign and updating of our website, we gave up. when we attempted to take them to small claims court to get our money back, plus other damages we discovered the contract had been written on an ontario address that didn't exist!

One of the reasons we thought it would be ok to deal with zoom web media was that they listed an office in ontario as well as the usa, uk, australia and india. what they also had and still have what we now understand is a free listing in the ontario yellow pages. I sent a canada post registered letter to this address on may 28, 2018, and it was returned to me on june 8, 2018, as "no such address". the phone number featured in the yellow pages, once dialled, is not assigned. part of our decision-making process was to feel comfortable with a company to whom we were giving our money.

In our particular circumstances, we already had and still have to this day a working website. it just needs some refreshing and updating to be more mobile friendly. all zoom web media really had to do was move the current information on our active website into the new improved online theme or shell, streamline the material and make it faster to load. they suggested it would take 7 to 16 days. plus we also agreed that they could enhance it with search engine optimization after the site had been approved and was up and running. once we had signed the contract the warnings where so present, like hiding in plain sight and I missed every one of them, as I had bought their sales line 100%.

At the conclusion of this post, I will share the lessons learned, and you may or may not want to incorporate these ideas to protect yourself from the new unchartered internet world we are now being submerged into, like it or not!

Zoom web media charged us over $500 for a security package, $400 of a $1600 seo contract and took $625 from our credit card before the completion of the website. we are now out $3, 000 cdn, plus two-years of advanced organic listing opportunities with no website and about $4, 000 of our own time invested in keeping reviewing the crap they kept sending us for almost two-years. they also tried to charge us in usd, even though the contract was in cdn dollars! they also overcharged us per transaction against our credit card, more than what was agreed to in their own contract.

Zoom web media is a company of empty promises, no goodwill and if they are representative of companies taking it jobs from north americans, we have to wonder who must be on the take in north america to give work to these extremely incompetent unskilled people this type of work. let us not forget the computer is an american invention and all coding around the world is in english, regardless of what in on the page that appears on the internet.in my opinion zoom web media is a stain on the entire it community of india and not only should they be shut down by the government of india, but they should also be banned from operating on the worldwide web!
Their parent company, zwm technologies, inc. specializes in website reputation rebuilding. wow, their biggest client must be their own company zoom web media. zoom, so don’t trust any positive reviews you read about zoom web media or clicks shown on facebook.in fact, read some of these reviews, and you will find eerie similarities. “zoom” is the sound of your money leaving your bank account with no roi ever intended to be given. do not use zoom web media unless you like tossing your money into the wind, they are dishonest and produce nothing but grief. one area of expertise is the ability to run the clock down so you will get so discouraged and just give up. one of their developers in april 2018, suggested blowing up the website they were never planned to deliver to me. I have it recorded, as well as the screenshots of almost two-years of "we cannot get it done, but thanks for allowing us to take from your credit card and breach our very own contract".

Stay far, far away from zoom web media. if you have been done wrong by this company, my suggestion is to contact india’s current leaders that may be able to put a stop to this company’s activities on the internet. write a letter to the right honourable mr kottayan katankot venugopa, the attorney general of india; and the right honourable mr pranab mukherjee, the president of india via regular mail to 10, moti lal nehru marg, new delhi-110 011, india. let these gentlemen know, in no uncertain terms that anyone who is either employed or are the principals of zoom web media, that they are a stain on the good people of india and should be removed redirected from this sort of behaviour. good luck and let’s hope the gov’t of india is not complicated with the principals of zoom web media!

My personal suggestion is that you should only deal with a website developer whom you can get in your car and drive to, or take public transportation. any company who is operating outside your area that would be impractical to travel to know this and most often not deliver on what was promised or paid for which is the case for me with zoom web media. interesting, on facebook, they have over 11, 000 likes, sort of discredits facebook as I thought they had the means of detecting b.s. oppoos forgot about the russian and 2016 us election.

What I am really upset about is that zoom web media cost me in addition to what I paid them and my wasted time reviewing the crap they kept sending me was the almost two years that working with a "real website developer" would have given me on seo in google organic listing. for this, they cost me an unknown amount in lost business revenue!

Lessons learned:

1) never deal with a website developer that you cannot personally visit;

2) great a credit card with a limit of $500 and give this number to any website developer. visit this credit card daily and if the company/person you have given the number to is overcharging you notify the credit card company immediately and get your money back and block all future payments;

3) if you are not going to use a credit card for payment only use paypal and make sure you turn off the automatic payment feature. at least with paypal, you have someone who will fight to get your money back if you have any business dealings with companies like zoom web media;

4) you decide not to take my advice and go with an online company. before you do business with them, send them a registered snail mail, signature required a letter to confirm the address from which they are operating. even if this costs you $25, it is well worth the investment, as it is also an expense. paying someone $3, 000 is a rip-off and business expense, but the $25 hurts must less!

5) find a way to block calls coming from anywhere in india, africa or the philippians as my experience has shown that the callers on the end of the phone set do not have your best interest at heart. what makes this more challenging is that they have found a way to use local cellular exchanges - none the less on all cell phones the numbers can be blocked. if an exchange comes up on the phone and you do not recognize it, let it go to voicemail. if it is a real caller, they will leave you a message so you can return the call. if no message is left, block that number!

6) do not deal with companies in your own country who farm out the customer service aspect of their companies to other countries. for example, in canada rogers communications employs only canadians. unfortunately, in the case of google adwords you have no choice as the adwords operation is run out of india. sorry, if you spend some money to get higher in the google organics, you will not have to spend money on google adwords. thus you can follow the “crs only from canada”. my suggestion is that before you purchase any product or service, find out who you will be speaking with to have your problems resolved. best be a canadian if you live in canada, by an american if living in the usa, and if in india an indian. if the product or service provider has outsourced their customer service to any other source outside your country purchase the thing you want from someone else. this corporate practice will stop only when it shows up as negative revenue on their bottom lines and that hiring local people to respond to local concerns is a good business practice and adds revenue to the company’s bottom line! plus more canadians working may result in the rest of us paying lower taxes. please note that I am not an employee of rogers communications, canada.

7) when your business instincts tell you something smells bad, back off and give you decision a week or so. if the deal is good, it will still be there in a week, and if not, don’t do business with that company who neither wants your business or has your best interests at heart. deadlines are put in place to encourage a “call to action”, and if you miss the deadline, it is usually for the better. everything always comes back on sale and next time you will be ready or will have moved on to a better solution!

Good luck and block all calls coming from a company calling themselves zoom web media – nothing but grief awaits you by answering the phone, “hello”! all comments made in this article/post are my opinions and do not represent my employer.

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9:28 pm EST

Zoom Web Media / ZWM Technologies 'Advertising'

Zoom Web Media first called in July 2014, we had recently changed owner ship to my business and weren't looking for any more ways to advertise my business, they tried to say it was in my best interest to get a plan with them so my business was number one on google, I politely said I did not want the service, and got told my business would fail. they then called twice in August 2014, September 2014, November 2014, once in December 2014, and again today 5th January 2014, each time I have said that they have called previously, and been told I must be mistaken for another business, then they begin to tell me about becoming number one on google, I have refused each time and they get rude and aggressive and cut me off when I try to speak, which results in me hanging up the telephone, they call each time from a completely different number, and get aggressive very easily. I refuse to do any advertising or business with people who are rude and aggressive.

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Ambiancenz
, NZ
Sep 23, 2014 3:59 am EDT

We paid these people to create an e commerce website. We were provided with something that does not work and they want more money to fix it. I asked for a company that has successfully worked with them and they cannot cite anyone. Keep well clear !

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Zoom Web Media / ZWM Technologies They started to offer me stupid offers

I started to get offers from the company Zoom Web Media. They offered to buy ranking on Google. I refused all the time, but they started to send more offers. I once told them to stop, but the rep didn’t listen to me and continued to provide some crap. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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PaulAvis
, CA
Jun 17, 2018 11:05 pm EDT
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If you are thinking about using Zoom Web Media, please find any 8-year-old person and give them the $3, 000 or whatever reasonable quote you are given to redesigning or design a website. At least giving the 8-year-old child the money should give you some enjoyment, something that will never be achieved once your money is consumed by Zoom Web Media. After almost two-years of waiting for the redesign and updating of our website, we gave up. When we attempted to take them to small claims court to get our money back, plus other damages we discovered the contract had been written on an Ontario address that didn't exist!

One of the reasons we thought it would be ok to deal with Zoom Web Media was that they listed an office in Ontario as well as the USA, UK, Australia and India. What they also had and still have what we know understand is a free listing in the Ontario Yellow Pages. I sent a Canada Post Registered Letter to this address on May 28, 2018, and it was returned to me on June 8, 2018, as "No Such Address". The phone number featured in the Yellow Pages, once dialed, is not assigned. Part of our decision making process was to feel comfortable with a company to whom we were giving our money.

In our particular circumstances, we already had and still have to this day a working website. It just needs some refreshing and updating to be more mobile friendly. All Zoom Web Media really had to do was move the current information on our active website into the new improved online theme or shell, streamline the material and make it faster to load. They suggested it would take 7 to 16 days. Plus we also agreed that they could enhance it with Search Engine Optimization after the site had been approved and was up and running. Once we had signed the contract the warnings where so present, like hiding in plain sight and I missed every one of them, as I had bought their sales line 100%.

At the conclusion of this post, I will share the lessons learned, and you may or may not want to incorporate these ideas to protect yourself from the new unchartered Internet world we are now being submerged into, like it or not!

Zoom Web Media charged us over $500 for a security package, $400 of a $1600 SEO contract and took $625 from our credit card before the completion of the website. We are now out $3, 000 CDN, plus two-years of advanced organic listing opportunities with no website and about $4, 000 of our own time invested in keeping reviewing the crap they kept sending us for almost two-years. They also tried to charge us in USD, even though the contract was in CDN dollars! They also overcharged us per transaction against our credit card, more than what was agreed to in their own contract.

Zoom Web Media is a company of empty promises, no goodwill and if they are representative of companies taking IT jobs from North Americans, we have to wonder who must be on the take in North America to give work to these EXTREMELY INCOMPETENT unskilled people this type of work. Let us not forget the computer is an American invention and all coding around the world is in English, regardless of what in on the page that appears on the Internet. In my opinion Zoom Web Media is a stain on the entire IT community of India and not only should they be shut down by the Government of India, but they should also be banned from operating on the worldwide web!
Their parent company, ZWM Technologies, Inc. specializes in website reputation rebuilding. WOW, their biggest client must be their own company Zoom Web Media. Zoom, so don’t trust any positive reviews you read about Zoom Web Media or clicks shown on Facebook. In fact, read some of these reviews, and you will find eerie similarities. “ZOOM” is the sound of your money leaving your bank account with no ROI ever intended to be given. DO NOT USE ZOOM WEB MEDIA UNLESS YOU LIKE TOSSING YOUR MONEY INTO THE WIND, they are dishonest and produce nothing but grief. One area of expertise is the ability to run the clock down so you will get so discouraged and just give up. One of their developers in April 2018, suggested blowing up the website they were never planned to deliver to me. I have it recorded, as well as the screenshots of almost two-years of "we cannot get it done, but thanks for allowing us to take from your credit card and breach our very own contract".

Stay far, far away from ZOOM WEB MEDIA. If you have been done wrong by this company, my suggestion is to contact India’s current leaders that may be able to put a stop to this company’s activities on the Internet. Write a letter to the Right Honourable Mr Kottayan Katankot Venugopa, the Attorney General of India; and the Right Honourable Mr Pranab Mukherjee, the President of India via regular mail to 10, Moti Lal Nehru Marg, New Delhi-110 011, India. Let these gentlemen know, in no uncertain terms that anyone who is either employed or are the principals of Zoom Web Media, that they are a stain on the good people of India and should be removed redirected from this sort of behaviour. Good luck and let’s hope the Gov’t of India is not complicated with the principals of Zoom Web Media!

My personal suggestion is that you should only deal with a website developer whom you can get in your car and drive to, or take public transportation. Any company who is operating outside your area that would be impractical to travel to know this and most often not deliver on what was promised or paid for which is the case for me with Zoom Web Media. Interesting, on Facebook, they have over 11, 000 likes, sort of discredits Facebook as I thought they had the means of detecting B.S. Oppoos forgot about the Russian and 2016 US election.

What I am really upset about is that Zoom Web Media cost me in addition to what I paid them and my wasted time reviewing the crap they kept sending me was the almost two years that working with a "real website developer" would have given me on SEO in Google organic listing. For this, they cost me an unknown amount in lost business revenue!
Lessons learned:

1) never deal with a website developer that you cannot personally visit;

2) great a credit card with a limit of $500 and give this number to any website developer. Visit this credit card daily and if the company/person you have given the number to is overcharging you notify the credit card company immediately and get your money back and block all future payments;

3) If you are not going to use a credit card for payment only use PayPal and make sure you turn off the automatic payment feature. At least with PayPal, you have someone who will fight to get your money back if you have any business dealings with companies like Zoom Web Media;

4) You decide not to take my advice and go with an online company. Before you do business with them, send them a registered snail mail, signature required a letter to confirm the address from which they are operating. Even if this costs you $25, it is well worth the investment, as it is also an expense. Paying someone $3, 000 is a rip-off and business expense, but the $25 hurts must less!

5) Find a way to block calls coming from anywhere in India, Africa or the Philippians as my experience has shown that the callers on the end of the phone set do not have your best interest at heart. What makes this more challenging is that they have found a way to use local cellular exchanges - none the less on all cell phones the numbers can be blocked. If an exchange comes up on the phone and you do not recognize it, let it go to voicemail. If it is a real caller, they will leave you a message so you can return the call. If no message is left, block that number!

6) Do not deal with companies in your own country who farm out the customer service aspect of their companies to other countries. For example, in Canada Rogers Communications employs only Canadians. Unfortunately, in the case of Google AdWords you have no choice as the AdWords operation is run out of India. Sorry, if you spend some money to get higher in the Google organics, you will not have to spend money on Google AdWords. Thus you can follow the “CRS only from Canada”. My suggestion is that before you purchase any product or service, find out who you will be speaking with to have your problems resolved. Best be a Canadian if you live in Canada, by an American if living in the USA, and if in India an Indian. If the product or service provider has outsourced their customer service to any other source outside your country purchase the thing you want from someone else. This corporate practice will stop only when it shows up as negative revenue on their bottom lines and that hiring local people to respond to local concerns is a good business practice and adds revenue to the company’s bottom line! Plus more Canadians working may result in the rest of us paying lower taxes. Please note that I am not an employee of Rogers Communications, Canada.

7) When your business instincts tell you something smells bad, back off and give you decision a week or so. If the deal is good, it will still be there in a week, and if not, don’t do business with that company who neither wants your business or has your best interests at heart. Deadlines are put in place to encourage a “call to action”, and if you miss the deadline, it is usually for the better. Everything always comes back on sale and next time you will be ready or will have moved on to a better solution!

Good luck and block all calls coming from a company calling themselves Zoom Web Media – nothing but grief awaits you by answering the phone, “hello”! All comments made in this article/post are my opinions and do not represent my employer.

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Zoom Web Media / ZWM Technologies - Stole $159.00

I used Zoom Web Media services to incorporate a business. I elected to pay the amount for the service via the instalment plan they offered. My initial payment was made as agreed. Then unauthorized charge was deducted from my account in the amount of $159.00 simultaneously.

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