SUBMIT A COMPLAINT / The size was wrong, but the rep refused to help me

1 United States

Awful website. I ordered costume from the company I go the order on time, but the size was completely wrong. I contacted the customer services, but the rep refused to change the size. He started to provide some fake excuses and blah-blah. I have no idea how to solve the problem. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

May 13, 2015

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