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www.yourcasaparticular.com / The agent was rude and adequate

May 21, 2015
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We booked tickets to Cuba and searched for cheap, but great accommodation. We found the website www.yourcasaparticular.com, but the staff was really rude and unhelpful. We spoke with the lady, who tried to get extra money from us. It was too much, so we told her that it was inappropriate, but she immediately hung up on us. After that we couldn’t reach the staff at all. It was really bad experience, so be careful.


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N  21st of May, 2015 by 
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Intersting: two bad reviews in the same moment about the same webstite. One says customer service is helpful, the other says customer service asked for additional money.
Interestinglynenough, no lady is involved with yourcasaparticular.com

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