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www.your-cosmetics.com / Don't send product

United States, Missouri Review updated:
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Don't order from this web sight. They took the money from my account and I never received the order. When I call the number, you get an answer machine and they do not return calls or email.
I was told by my bank the web page is bogus.


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A  18th of Oct, 2010 by 
Agree Disagree 0 Votes
their customer service is non-existent. shipping was so slow- took 5 days to process order and finally my items arrive 2 weeks later. BEWARE this site sells old, expired items. (ummm hello!!! if the color has turned, theres floating cloudy sediments in it and smells rancid then fragrance has expired!) their return policy makes it clear it is nearly impossible to return anything. also they do not respond to emails or phonecalls. somehow i managed to get ahold of someone to speak with, the correspondence was very impolite. they refuse to acknowledge the fact that they sent me a bad product. i was actually yelled at and hung up on! wow. avoid at all cost!

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