Wunderground
reviews and complaints

As someone who has relied on Weather Underground for over 15 years, I must say that my recent experiences have been quite disappointing. The 3-10 day forecasts provided are often very inaccurate, leading to frustrating outcomes. It seems like the site prioritizes extreme forecasts to attract views for ad revenue, rather than focusing on accuracy and reliability. What was once a fantastic weather resource has now become unreliable and unreliable. I hope to see improvements in the future to regain trust in their services.

Hey everyone who loved and used wunderground. I have some good news!

Clearly we are not being told by the wunderground folks the actual truth, however, I did note something that may help all those who enjoyed those wunderground 1-10 day GRAPHS.

As we all know Wunderground went TKO about 7 months ago and became totally choppy useless. Not only was the weather unreliable and spotty it is often inaccurate or dead wrong as well as slow as molasses.

As a former wunderground user and as a professional Pilot, I use several weather sources to confirm weather data for the safety of myself and my passengers. Thus, I spend a lot of time scouring the weather and weather disseminating choices. One of the sites I use is Intellicast. www.intellicast.com. Please go here and try it.

Remember those cool graphs on wunderground? Well NEWS FLASH, Intellicast has the EXACT same graphs on their website.

When you go to the home page, type in the location you want to check including an airport.It will come up EXACTLY the SAME way as wunderground once did.

Oddly enough in a little drop down menu, it actually says: Personal Weather Stations brought to you by (none other than) wunderground. I cannot say why after all this time and attempt to communicate with wunderground why wunderground did not simply tell us this or that maybe they sold the platform to Intellicast or what the relationship is but wunderground stuff is CLEARLY over at Intellicast. Rather than being recluse, snide rude and snarky, wunderground could have simply directed the masses to Intellicast.com

So, go to Intellicast.com to get those great weather graphs once employed by wunderground. They are not saying why, just accept the fact they graphs are there and they are great. I hope you'll thank me later.

As an updated caveat, I was in Europe recently. I tried to log onto Intellicast and each time I was forwarded to wunderground, which totally sucked. It did that when I returned to the US. When I cleared out my cache file and cookies this problem went away. Clearly there is some yet to be determined relationship between these two companies and they are not telling us low life plebes what the heck they are doing. So if this happens to you, try and clear out you're cache file and cookies and maybe this will go away because currently, wunderground sucks!

Adios!

Seems to be the best in the NW and Hawaii. Weather.com / weather channel completely lacks accuracy, they don't even seem to try.

How many years went by having trouble just opening the page to finally able to use I can move the mouse about with out stall also.

Used WU prior to it going dark (2019?) and loved it. Recently discovered it's back up and it's better than ever! Spot on for Eagle, tiny town in SE WI.

This website is VERY kickass. 3-D Radar, Near Rea ltime Lightning tracking, NEXRAD Radar, High Quality Imaging, Historical Tornado History, the list goes on and on. Aside from the fact the website is named after an Domestic Terrorist Organization, then this site is pretty goddamn great.

What used to be a comprehensive, incredibly useful and user friendly website is now lost somewhere, seemingly without a plan to do anything about it.

Four stars is how I used to feel about Weather Underground.
Now it's just the one star. I hope that it can soon return to the four it then deserved.

The team who created lookr.com is going to build an improved WU alternative that works smoothly - if you want us to. But this requires resources. So we are asking weather enthusiasts - like you - out there, if they would be willing to pay a small price for such a satisfying service.

We are not weather enthusiasts ourselves. But we love webcams. And we have a genuine interest in providing a satisfying service for our users. Now, and in the future. Below you see two sample screenshots of how our new service might look like:

Update:
We have two experienced weather enthusiasts on board in this project to make sure we will go into the right direction. And of course, we will stay in touch through your feedback on how to improve and develop what actually makes sense. For example, we already got feedback that it would be enough to update every 5 seconds for rapid fire, since most weather stations won't be able to update every second (as suggested by our survey before).

Please let us know in this survey, if you are interested in such an improved WU alternative. Thank you.
https://goo.gl/cZ5DNs (Google Survey)

Best source in an emergency (if you have internet available) - specifically their NEXRAD animated map.

Why? Because it is "near real time" with almost "google maps" level of granularity on zoom that tells you what is happening near your home and family. Simultaneously, it animates the storms, showing the storm cells (with their type, direction and relative power), and the area covered by the watch/warning from the National Weather service.

There were tornadoes in our area this summer. We found this more relevant and reliable than the tv reports (sporadic and higher level), the local news station websites, and competing weather reporting websites (too high level, or not granular enough). Fortunately, the tornadoes were well to the west and to the east of us, but we would never know for sure watching the news. We avoided being unnecessarily panicked, while having the surety of knowing when we had to pull the trigger to hunker down.

Sometimes the media over-hype storms, which breeds cynicism. Wunderground's tool will help you discern what is real and may well help save your and your family's life.

Only thing better would be an actual real time feed with this level of granularity, but I have not found that yet. If you do, post it in the comments please.

I always used to check Wunderground every morning for my weather. It was my number one weather site over those other ones like Yahoo weather because it had this amazing, descriptive, clear graph. Graphs are amazing. It WAS amazing, but now it SUCKS.

This morning I got up and went to check Wunderground to see it it would be cloudy today.
Instead, my world exploded.

I can't find anything. The wonderful 10 day graph is no long on the front page, and you have to go around and click through different pages to get to it, which end up taking forever to load.
The entire interface is just cluttered with boxes. SO MANY BOXES. Unnecessary boxes for tonight, tomorrow, tomorrow night, ugh. Personally, I find it easier to understand the temperature quickly if it is more visual, like in a graph. Simply, it goes up, down, or stays the same. Done. Much easier than looking at little numbers and going through your brain to try and figure out the relevance (Don't know about that one. You may have a different opinion, but that is me, personally).
Then there is these little boxes with pollen, air quality, UV index all mixed in there with the temperature and rain. This isn't very organized. What is going on?! The health tab had all the things with HEALTH lined up nicely, with little charts to look at quickly. If you didn't wan't to see any health related things, it was fine. Just don't click on that tab.
It also doesn't seem to be very complete either, because when I click on the heading for pollen and other health-related things, it brings me back to the old health tab. THE HEALTH TAB. WHICH NO LONGER EXISTS. Similar to other features like settings, it still looks like the old design, with blue underlined tabs.
It's like a patched up mess.

Now that I got that out, my final word is:
Wunderground used to be very good. Now it is confusing, cluttered, and slow. I'm sad that I won't be using it anymore, because it is just terrible. I really would like there to be an option to use the older design; in that case, I would gladly come back.

Third-parties that need to work with and cooperate with Weather Underground have verified to me that WU has poor management. They are out of touch with reality and completely disconnected from their users.

There is one major reason that explains the new layout, which was admitted by a WU staff member: increase the exposure for advertisements

1) Why does it keep reverting back to a weather station that I DO NOT WANT TO USE? If I select Weather Station ABC, STOP GIVING ME WEATHER STATION XYZ. If I want to know the amount of rain for the next 6 hours, STOP SWITCHING OVER TO A DIFFERENT STATION BASED ON MY ISP's LOCATION.

2) Switching to Amazon's servers has created issues with owners of Ambient Weather, Acurite, and other major hardware vendors. This creates random "gaps" in the collected data, which ironically removes high-quality stations from the map. TO THIS DAY Weather Underground has not tried to fix this network issue on their end.

3) Too many clicks, too many tabs, just to get BASIC information: 10-day forecast, hourly forecast, et al. Why is the hourly forecast only available as an eye-straining table format? Why do I have to keep clicking around to load yet another slow page just to view data and forecasts that used to be accessible in a single glance?

4) Mystery information! Where is it grabbing the current UV index from? The station I selected? NOPE! Because when the station is reporting a UVI of 2 on its dashboard, the "Health" section shows me a UVI of 11! Completely absurd and confusing.

5) Slow as molasses. From any computer, any device, any location, any ISP, the web site is much slower now! Sometimes data doesn't even show up unless I refresh the page several times! The gutted Wundermap, which SHOULD be faster and leaner, is now slow as a snail.

6) My settings are not saved, no matter how many times I try, no matter if I'm logged into my account. They always revert back to the default settings. The same is true of the Wundermap.

7) "Gold star" status is meaningless. A poorly setup PWS that reports data for 30 minutes will get a gold star, while a quality PWS that has been consistent and reporting for the past month will not?

8) Marking a location as a "favorite" or "home" is meaningless, as the site will revert you back to an UNWANTED location / PWS based on your ISP or geolocation, or some other "zmw" nonesense. WHEN I PICK A STATION, KEEP ME ON THAT STATION FOR EVERYTHING: rain, forecasts, health, et al.

9) They ruined the Android and iOS apps. Just read the latest reviews on the Google Play Store or the Apple App Store.

10) Jeff Masters? Are you reading this? How about you stop pretending like you don't know that your project, which you co-founded, is going down the toilet? Stop posting on your blog like everything is just great and dandy. How about you bring attention to this and muster the support of the readers of your blog?

If it's not broke, don't fix it. What was the best data app, is now the worst. The app's best distinguishing data information feature, forecast DAILY PRECIPITATION TOTALS, which no other app had, was entirely removed from the updated app. The app's best distinguishing feature, two SINGLE-view, multi-data summary graph-charts, one daily, the other hourly with additional and more detailed info, was replaced with information scattered over multiple screens and graphs. Numbers were removed and replaced with content-free cutesy graphics.

The prior version had an opening screen with a SIX-day graph-chart of temp and precip-chance, with precip-total, precip chance, temp high/low, wind high, wind direction, & cloud cover/ type above each day. The graph-chart continued four more days with a left-right swipe, and an hourly graph-chart, with detailed info such as wind speed and direction, appeared by touching the day. It used to take about 2-5 seconds to get ten days of almost every bit of useful weather forecast info. It is hard to imagine improving it, since the only improvement would be to add info to the graph-chart, without reducing readability. I could not think of any other weather information that was not already in the graph-chart. The only suggested improvement would be to rotate the screen, so that all ten days of data could be seen, not just six days.

The new update REDUCED the opening graph from SIX days, to THREE days, removed valuable info above each day, and called itself "SMARTER", which is an insult to prior users. The purpose of graphs and charts is to summarize info. Reducing information, without improving some other feature, such as readability, is not making something smarter. Since the prior version was already easily readable by anyone who could read the most simple graph or chart, the only possible improvement would be to somehow add more info, not reduce the info. Scattering the info in a single graph or chart, over multiple screens and multiple graphs and charts is NOT being "SMARTER", as the marketing says. It makes the app UNUSABLE, not "smarter".
The new opening screen, which is a cutesy-graphic of a numberless "speedometer", is a waste of screen space, since it presents no added information, and take up the entire screen. The new "graph" of sunrise/sunset time has no defined y-axis, so is not a "graph". If the y-axis is interpreted as being the angle of the sun over the horizon, the graph contains no information, since the day to day change is imperceptible to the human eye, in a ten-day graph. It's a complete waste of space.

The forecast total daily precipitation has been completely removed from the app. It now presents a 100% chance of rain with a forecast of. 01 inches (e.g., at Palm Springs), as the SAME as a 100% chance of 10 inches of rain (e.g., on top of the mountain above Palm Springs), despite the forecasts being different by a factor of 10,000 in total precipitation.

The customer service responses to my emails were nonresponsive and FALSE, saying "everything" was still in the app. The customer service rep sent me hunting all over the app for data that was no longer in the app. When I pointed this out, they refused to respond.

If you are a user looking for an app with multi-faceted weather data, presented in quickly absorbable single-view graphs and charts, the prior version IS for you, but this updated app is NOT for you. Don't bother to install it. Ignore all the positive reviews, which are for the prior version, which has been completely destroyed. Don't bother to contact their customer service, who will make false statements from boilerplate responses, and have no interest in doing anything other than justifying the destruction of the former best weather data app.

It used to be a great and convenient website, I think many people would agree. Now it's probably the worst redesigned website I have ever seen. Why don't they want to drive their designers away? It's just one more company that can't imagine its life without improving anything. It's like a disease. Maybe there is no limit to perfection, but this is not about you, guys.

Ever since they upgraded the site it became absolutely useless. Wunderground is super slow, and it takes forever to load the page!
But that's not the only problem. I signed up for Wunderground to get the latest updates, but instead of useful information I get only spam. I wanted to unsubscribe and I thought that I actually did it, but these spam emails keep coming and I have no idea how to get rid off them.
Contacted Wunderground and their rep told me that I have to unsubscribe if I don't want to get any messages. Well, I did but that did not help. Then he just said "oh well then, there is nothing I could do". Terrible service! This site is a total joke!

I used the website www.wunderground.com and it was ok, but they recently have updated the website and I really didn’t like new version. I didn’t like the structure of the website. As well as the weather forecast wasn’t accurate, but it showed weather precisely before. It was strange and I couldn’t explain these changes and differences between new and old versions. I didn’t like it, so I wouldn’t recommend other people to use it.

I recently downloaded the app from www.wunderground.com. I used it only one week, but I was annoyed by the large quantity of ads and other junk info, which has been posted there. I deleted the app and posted the review on the website, but the moderators deleted it. They posted their own positive reviews. Simply don’t use this website and don’t advise it to your friends.