SUBMIT A COMPLAINT / They took money and haven't sent anything

1 United States Review updated:

We got really awesome travel on the website We spoke with the agent, who helped us to book it and confirmed the purchase. After that we waited any confirmation emails or papers, but nothing. The agent fooled us and took money from us as well. After that we couldn’t proof that we purchased from them. Total scam, so be careful with them, because they can deceive you. You won’t be able to proof anything.

Jun 9, 2015

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  • We
      12th of Jun, 2015

    Dear Mr. Faress,
    I am the Marketing head of Welcome Rentals.

    Thanks for your post but for your information and knowledge I would like to tell you that does not book properties, We just send inquiries and owners charge travellers directly. If such has happened to you please provide us the evidence and we will refund you the complete amount. You can simply share your issue with us on [protected]

    Please do write as as soon as possible about it and if you are doing a bad publicity of Welcome Rentals then please stop it. Because all you have written above is not the truth and completely fake thing.

    Looking forward to receive your mail with your issue.

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