SUBMIT A COMPLAINT / They didn't sent information about the booking

1 United States Review updated:

We found the website We found good house and decided to book it. We spoke with the rep, who agreed to help us. We have filled all necessary forms and transferred money. But after that this guy hasn’t provided any information or email about the booking. We have no idea what to do now. We tried to contact them, but no one replied. They have scammed us.

Jun 9, 2015

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  • We
      12th of Jun, 2015

    Dear Mr. Faress,

    I am the Marketing head of Welcome Rentals.

    Thanks for your post but for your information and knowledge I would like to tell you that does not book properties, We just send inquiries and owners charge travellers directly. If such has happened to you please provide us the evidence and we will refund you the complete amount. You can simply share your issue with us on [protected]
    Please the bank details where you transferred the money and the guy who talked to you for booking.

    Please do write as as soon as possible about it and if you are doing a bad publicity of Welcome Rentals then please stop it. Because all you have written above is not the truth and completely fake thing.

    Looking forward to receive your mail with your issue.

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