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I want my watch back!
A long time ago I bought a watch from this company WatchesOnNet. I was very satisfied with my purchased and very happy about my new watch.
About three months ago I contacted WatchesOnNet and said that there was something wrong with my watch and they offered free repair service. So I sent my watch to WatchesOnNet and that's actually it, the end of the story. It is now three months and they still have my watch, they do not reply to my messages, when I called they put me and hold and then disconnected. I want my watch back!
The seller ruined our present
We decided to present watch for our son from the website www.watchesonnet.com. We added that we wanted to make the engraving, and the rep told us to write the text. We sent the text and money was taken promptly from us. After that the seller hasn’t replied to our emails and we waited 4 weeks and haven’t presented the gift. We were so upset and have no idea why and where the seller stopped to communicate with us.
My order was simply lost somewhere
People, stay away from the website www.watchesonnet.com. I ordered luxury watch from the website www.watchesonnet.com. It was total fake, ‘coz the seller provided the confirmation info and informed me that my order would be delivered within 10 days. It was only blah-blah. I waited 30 days and my order was lost somewhere. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.
Is WatchesOnNet legit?
WatchesOnNet earns 88% level of Trustworthiness
Excellent Trust Notice: WatchesOnNet near-perfect at 88% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for WatchesOnNet. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
WatchesOnNet has registered the domain name for watchesonnet.com for more than one year, which may indicate stability and longevity.
Watchesonnet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Watchesonnet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Watchesonnet.com you are considering visiting, which is associated with WatchesOnNet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for WatchesOnNet have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Watchesonnet.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Watchesonnet.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The watchesonnet.com may offer a niche product or service that is only of interest to a smaller audience.
- WatchesOnNet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to WatchesOnNet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
This company is unorganized, unprofessional, and down right shady
I purchased a Tag watch over $1500.00 back in April. The online shopping process stated that I will be receiving an email to notify of shipping and over a week later no email to notify shipping so I contacted the customer service and was infomed that the watch I ordered was out of stock. I asked for refund then next day the watch arrived to my po box. So I told customer service and the lady said " Ohhh it must be out of stock because we shipped to you". Already, I was thinking how weird and unorganized... I then noticed the instruction manual in the box was for totally different model of Tag watch. I contacted the customer service again and asked for the correct one. She said she will ship out next day. A few week later ( still no instruction manual to go with the watch) the watch broke. The crown simply oppped off. I contacted the customer service and was told to ship it back for it will be repaired with no charge under their warranty. I paid nearly $50.00 for shipping with insurance. A ew days later I received an email stating that the crown is not covered by warranty so I need to pay to fix it. I was upset to say the least. $1500.00 watch should not simply fall apart in normal daily use and I asked them to either refund or fix it for free. After that, for a few weeks I spoke to two customer care agents almost daily to get this resolved and was told each time " We are discussing with our repai department so will get back to you when we hear from them" After a few weeks of this back and forth BS I finally called my Amex and disputed the charge. Sure enough customer service contacted me and told me they will fix it for free and the repair will be done by Tag. Since I had no trust in this company by then, I demanded to get the repair order number of Tag so I can contact Tag direct to make sure that my watch is in fact being repaired by Tag, not Watchesonnet.com shady repair department. The parts was on back order so I was told by Tag that it will take a while...
Well, this is not the end of this horrible experience... The repair took nearly 4MONTHS! I just received the watch back today. I know the length of repair was not entirely fault of Watchesonnet.com, but imagine you purchased $1500.00 watch and only get to enjoy a few weeks then followed by nothing but irritation and stress of dealing with uncaring shady people.
I'm happy that my watch is back and it appears to be fixed well, but I am still nervous since I absolutely do not trust this company. I made sure to check with Amex that I can file dispute again if this watch turned out to be faulty AGAIN.
I would NEVER EVER recommend this company to anyone. This company is unorganized, unprofessional, and down right shady. I don't even know how this company is still in business and never being subject to investigatioin of cunsumer affair.
I have to disagree. I had a wonderful experience with WatchesOnNet. I was in touch with a Customer Service Representative named Carol. I wanted a Michele watch that they didn't have in stock. She told me she would contact me as soon as she had it in stock, and she did! I love my Michele, and got it for such a great price, i would definitely go back to this site, and would recommend it to anyone looking for the best deal on a watch! If you don't want the best deal, don't go to WatchesOnNet!
This is a bait and switch site, but that's not the worst of it
This is a bait and switch site, but that's not the worst of it. I ordered a Gucci watch for $486.00. A salesman called me and said that watch was not available but they had another similar one for $556.00. I wanted it for a Christmas present, so I paid for it. I received another call stating that watch was on back order. I requested my money be refunded. They told me they would give me a refund in 3-5 business days. It never came. To make a long story short, after several weeks of calling everday and speaking to their "Sales Manager" who kept assuring me their billing department had issued my refund and the problem was with MY bank, I called the Better Business Bureau in Los Angeles and registered a complaint through them. They interceded and I had my refund within two days. Buyer beware of this place!
I chatted with a customer representative before placing an order with Watchesonnet. He reassured me that the watch was in stock and ready to be shipped. I placed my order. A few days later I tried to check the status of my order and the website wouldn't let me check. I contacted their customer representative but this time they told me that the watch was not in stock and they'd shipped once they received it. 3 days later I received an email stating that my order was cancelled without any explanation. The item I ordered is still listed on its website as available, on sale and in stock. Watchesonnet.com is a shady business. I will never use it or recommend it to anyone.
Overview of WatchesOnNet complaint handling
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WatchesOnNet contacts
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WatchesOnNet phone numbers+1 (877) 928-2499+1 (877) 928-2499Click up if you have successfully reached WatchesOnNet by calling +1 (877) 928-2499 phone number 0 0 users reported that they have successfully reached WatchesOnNet by calling +1 (877) 928-2499 phone number Click up if you have UNsuccessfully reached WatchesOnNet by calling +1 (877) 928-2499 phone number 0 0 users reported that they have UNsuccessfully reached WatchesOnNet by calling +1 (877) 928-2499 phone number+1 (305) 600-0235+1 (305) 600-0235Click up if you have successfully reached WatchesOnNet by calling +1 (305) 600-0235 phone number 0 0 users reported that they have successfully reached WatchesOnNet by calling +1 (305) 600-0235 phone number Click up if you have UNsuccessfully reached WatchesOnNet by calling +1 (305) 600-0235 phone number 0 0 users reported that they have UNsuccessfully reached WatchesOnNet by calling +1 (305) 600-0235 phone number
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WatchesOnNet emailsinfo@watchesonnet.com100%Confidence score: 100%Supportsales@watchesonnet.com99%Confidence score: 99%sales
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WatchesOnNet address169 E Flagler St., Miami, Florida, 33131, United States
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WatchesOnNet social media
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