Menu
CB Online Shopping Warby Parker 121 Greene St Frnt B, New York, NY, 10012, US
Warby Parker company logo
Warby Parker
reviews & complaints
Warby Parker company logo

Warby Parker

121 Greene St Frnt B, New York, NY, 10012, US
Learn how the rating is calculated
5 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
G
3:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Warby Parker has left an official reply on this complaint.

Warby Parker - They lied to me and lost my prescription

My doctor prescribed me glases, so I went to the website www.warbyparker.com. I chose glases and paid for them. Everything was ok, but the rep hasn’t informed me if the glases were sent. I called them yesterday and the rep told me that they have lost my prescription and they couldn’t reach my doctor as well. I called to my doctor after that and asked about it, but he told that his worked as usual and no one called him. They lied to me. I don’t trust them anymore.

Read full review of Warby Parker
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
T
4:57 am EDT

Warby Parker - 2 months and still no sign of the sunglasses

I ordered sunglasses from the website www.warbyparker.com 2 months ago. When I placed the order, the seller provided the confirmation email, where it was mentioned that the delivery could take 10 days, but not 2 months. It was too much for me, so I returned to the website and asked for refund. Still no news, but I hope that they would return money back. But the company is completely irresponsible.

Read full review of Warby Parker
Hide full review
ComplaintsBoard
W
4:27 am EDT

Warby Parker - Awful quality of sunglasses

I bought two pairs of glasses from the company www.warbyparker.com. I got the sunglasses yesterday, but the quality was so poor that one pair arrived already damaged. The second pair looked like piece of crap. I took the order and returned it to the seller, but still no news from the seller. I want only my money and nothing else. I don’t need any wrangles. Please, maybe someone can help me.

Read full review of Warby Parker
Hide full review
ComplaintsBoard
A
11:42 am EST

Warby Parker - They twice delivered wrong order

I ordered glasses from www.warbyparker.com. I got wrong pair glasses, but the seller ignored all my complaints. After that I ordered from them again, but they again failed to provide correct order. The company is total mess, so please stay away from them and post comments about your things with them. Share your views and post comments about this company.

Read full review of Warby Parker
Hide full review
ComplaintsBoard
B
1:47 pm EST

Warby Parker - Horrible experience with this seller

I had bad experience with the website www.warbyparker.com. Twice I ordered from them, and the price on the screen didn’t match with the price, which they took from my account. I twice argued with them, but it was unsuccessful. They didn’t return money, and they wanted to assured me that they charged me correctly. And they didn’t provide me my order yet.
So be careful if you use this website or leave comments if you had horrible experience with this seller.

Read full review of Warby Parker
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.