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they didn't provide money, but I sent dress
I sold the dress on the website www.vinted.com. I have no idea why, but the girl, who bought this dress didn’t inform the admins that she received the dress. These scammers informed me that I couldn’t get my money. I wasted dress and money as well, but these scammers refused to listen me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I got awful thing from them
People, be careful and better don’t buy from the website www.vinted.com. I ordered vintage dress from them, but after couple of weeks I got total rubbish. The dress didn’t look the same as it was mentioned on the website. The description was completely opposite and the dress looked like it was old and dirty. These people are scammers and liars, who take...
Read full review of Vinted and 1 commentthey blocked my listing and account as well
Don’t waste your time on the website www.vinted.com. I sold some clothes on this website, but the moderators blocked my listings and after several days my account as well. I haven’t received money for the clothes and when I tried to reach moderators, no one replied. Total scam and waste of time. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
Read full review of Vinted and 42 commentsAbout Vinted
Vinted Customer Reviews Overview
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Vinted, ensuring it is clear and concise.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Vinted. Include key areas such as:
- The nature of the issue, whether it is related to buying, selling, shipping, refunds, customer service, or account management.
- Specific details about any transactions you had with Vinted, including item descriptions, dates, and communication with the seller or buyer.
- Steps you have taken to resolve the issue, including any contact with Vinted's customer service and their responses or lack thereof.
- The personal impact of the issue, such as inconvenience, financial loss, or other negative outcomes.
5. Attaching supporting documents: Attach any relevant documents or correspondence that support your complaint. This could include screenshots, receipts, or emails. Be cautious not to include sensitive personal information in the attachments.
6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Vinted. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it is a refund, exchange, or other forms of compensation.
7. Review before submission: Carefully review your complaint or review to ensure that all information is clear, accurate, and complete. Check for spelling and grammar errors, and verify that all relevant details have been included.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review about Vinted on ComplaintsBoard.com.
9. Post-Submission Actions: Following submission, regularly check your account on ComplaintsBoard.com for any responses or updates related to your complaint or review. Engage with any follow-ups to ensure your issue is addressed.
Overview of Vinted complaint handling
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Vinted contacts
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Vinted phone numbers+1 (415) 548-1041+1 (415) 548-1041Click up if you have successfully reached Vinted by calling +1 (415) 548-1041 phone number 0 0 users reported that they have successfully reached Vinted by calling +1 (415) 548-1041 phone number Click up if you have UNsuccessfully reached Vinted by calling +1 (415) 548-1041 phone number 1 1 users reported that they have UNsuccessfully reached Vinted by calling +1 (415) 548-1041 phone number
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Vinted emailshello@vinted.com100%Confidence score: 100%Supporttitas@vinted.com97%Confidence score: 97%ads@vinted.com96%Confidence score: 96%marketing
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Vinted address535 Mission St, 14th floor, San Francisco, California, 94105, United States
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I sold an item and vinted cancelled the order but the item was already on its way to the buyer. They buyer received it and I was never given the money for that item its now been 5 weeks and still no money... I thought maybe the item would ship back to me but it didnt and the buyer refuses to reply to me anymore that is theft! I want my money back!
So I never received my payment and the buyer said that it was delivered but she did not get it. How would I know where it is if i don't know if it's in transaction still or not. If i continue to have problems like this I will not use vinted anymore.
I've payed for some shoes but realised the seller last logged in a year ago! If she doesn't go on it often then how will I receive my item?
I've sent messages to prompt her but she's not reading them I've attached a picture of the shoes so you can see which ones they are
I really really hope it can be sorted because I'm a good customer to vinted
Crystalee222 and I entered into a purchase agreement for approx. 420.00 for a bundle of 5 outfits, of which I never reieved any limited edition VS Pink outfits at all. I do not know how to file a dispute with vinted. I guess I will have to take it to my bank.
My account was blocked this afternoon because they said I had a 4.95 refund for item and because I had received the item I had then I had to refund the lady which It is this morning but they stillswitched off account please can you tell me why it's stillblocked
i have had similar. Sent item said not received and didn't get either return of item or refund. There is no one to contact directly ie customer service.