Menu
CB Online Shopping Vidaxl I can't get money from the seller
Vidaxl

Vidaxl review: I can't get money from the seller 4

P
Author of the review
7:22 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered 3 vases and decorations stuff from the company www.vidaxl.se. I got the order, but it was horrible. These things didn’t look the same as on the website and the quality was poor. I contacted the rep and asked if it was possible to get refund and he agreed. I sent the order back, but after I didn’t get the refund and seller didn’t reply. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

More Vidaxl reviews & complaints

Vidaxl - Low quality 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Vidaxl - rattan table and chairs
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Vidaxl - scammy jobs that don't pay
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
4 comments
Add a comment
A
A
Anca Anastasescu
, US
Jun 18, 2023 12:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a set of terrace chairs, on May 23rd, order ID [protected], two of the chairs are already broken. I paid 400 EUR (1650 RON) and I lost the money. I am afraid to use the other two, so I needed to buy somethin else. I will contact local authorities in Romania to sue the company, it is not acceptable.

Y
Y
Y Jo
, US
Nov 13, 2018 7:51 am EST

Where is my full refund 129.99 I was sent 30.00 this is not correct. RANCHO CUCAMONGA, California CA [protected], US. Tel: +1 [protected] customercare@vidaxl.com. Overview ...they sent me a tiny sofa no good I requested full refund 129.99 and got 30.00 ridiculously wrong

View 0 more photos
B
B
Billy Roberts
, US
Sep 01, 2018 6:08 pm EDT

I ordered ordered fencing from vidaxl.com.au over two ago and nothing arrived, i contact them, they say it on the way and give a linknk and code to track progress, do this and link says nothing been shipped, I keep checking still nothing... not impressed

Y
Y
Y Jo
, US
Dec 18, 2016 10:43 pm EST

Same issue mini sofa was fake not same and they refunded only 30.00

View 0 more photos

Learn how the rating is calculated

Write a review File a complaint

Vidaxl contacts

Phone number
Website
www.vidaxl.com
Category
Trending companies