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3.0 18 Reviews

TransformerLand Complaints Summary

1 Resolved
7 Unresolved
Our verdict: With TransformerLand's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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TransformerLand reviews & complaints 18

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10:52 am EDT
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TransformerLand Transformerland.com Review: The Best Place to Sell Your Toy Collection

So, I was bummed when I found out that BigBadToyStore wasn't buying collections anymore. But then I stumbled upon Transformerland.com and let me tell you, it was a game-changer. I read a bunch of reviews before deciding to give it a try and I gotta say, they were spot on. Matt's website is a goldmine of information, especially when it comes to figuring out how much your toys are worth. It made it so much easier for me to decide which ones to part with.

Once I sent in my list, Matt got back to me super quick with a quote that was $30 more than what I was offered by another website. That's some serious cash! He also gave me detailed instructions on how to package everything up for the cheapest shipping cost. I really appreciated that because I'm not the best at that kind of stuff.

What really impressed me was that Matt offered to pay 80% upfront. That's a pretty big risk for him to take, but it made me feel like he was really trustworthy. And when he got my shipment, he sent over the rest of the money right away. No fuss, no muss.

If I ever need to sell more of my collection in the future, I know I'll be turning to Transformerland.com first. The whole process was so easy and friendly. I'd definitely recommend it over trying to sell everything individually on message boards. Ain't nobody got time for that!

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9:27 am EDT
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TransformerLand Effortless Selling of Transformers with Transformerland.com

I gotta say, I had a pretty sweet experience selling off some of my old Transformers. I had a couple of boxes of these bad boys just chillin' at my parents' place, and they finally gave me the boot to get rid of 'em. So, I did some searchin' around on the interwebs to figure out the best way to sell 'em off, and after hittin' up a few sites, transformerland.com was the one that came through for me.

Matt over at transformerland.com was quick to respond to my inquiry, and he had a super easy process for sellin' off my toys. He just asked for a few pics and some follow-up deets, and then we were off to the races.

Now, I know it can be kinda tough doin' business over email, but Matt was cool enough to hop on the phone with me and chat about the pieces I was sellin'. We talked about the condition of the toys and he made me an offer that was more than fair. Plus, he took care of all the shipping and coordination, so I didn't have to worry about a thing.

Payment came through on time, and the whole process was just seamless. And let me tell ya, I'm not exactly an expert when it comes to sellin' stuff online, but transformerland.com made it super easy for me.

I can't say for sure how things would go if you're lookin' to buy some Transformers from these guys, but based on my experience sellin' to 'em, I'd definitely recommend checkin' 'em out.

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8:22 am EDT
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TransformerLand Transform Your Transformer Collection with TransformerLand: A Review

I just stumbled upon a real gem of a website, TransformerLand, and I have to say, it's been a real lifesaver for me. You see, I recently found a whole bunch of my old G1 Transformers toys from the 80s, and I had no idea what to do with them. I wasn't sure what they were worth, or even what all the different parts and accessories were for each one.

But then I found TransformerLand, and it was like a whole new world opened up for me. The site is incredibly detailed and informative, with tons of information about all the different Transformers toys from the [protected] timeframe. I was able to figure out exactly which weapons and accessories went with each robot, and I even cataloged and photographed every single figure (both in robot and disguised form).

Thanks to TransformerLand, I was able to get a rough estimate of the value of my collection, and I decided to reach out to the site's owner, Matthew Camaratta, to see if he might be interested in buying the whole thing. To my delight, he was! We quickly agreed on a price, and Matt provided me with detailed instructions that made the whole exchange process incredibly smooth and painless.

I have to say, this was one of the easiest online transactions I've ever been a part of. The only hard part was saying goodbye to all my old Transformer friends. But I'm optimistic that they'll find good homes with someone who will appreciate them just as much as I did. And I have to give a big shoutout to Matt and TransformerLand for being so thorough and helpful throughout the whole process. Thanks, guys!

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Is TransformerLand legit?

Our verdict: Complaints Board's thorough examination reveals TransformerLand as a legitimate entity with notable strengths. Despite a 12% resolution rate on customer complaints, which invites a closer look, TransformerLand stands out for its commitment to quality and security. Clients considering TransformerLand should delve into its customer service record to gauge compatibility with their expectations.

TransformerLand earns 91% level of Trustworthiness

Perfect Trust Endorsement: TransformerLand achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for TransformerLand. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

TransformerLand has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

TransformerLand has claimed the domain name for transformerland.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Transformerland.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Transformerland.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for TransformerLand have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up TransformerLand and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While TransformerLand has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • TransformerLand protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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TransformerLand Reliable seller with great deals: My experience with TransformerLand

I've gotta say, I've used TransformerLand twice now and I'm pretty impressed. Matt Camaratta is quick to respond and handle any issues that come up. The first time I ordered, there was a weird glitch where my order got cancelled right after I paid, but Matt was on top of it and fixed it right away.

The first time I ordered, I snagged a Classics Bumblebee. The second time, I was browsing the site and couldn't believe my luck when I saw a complete, sealed Classics Rodimus for only $30! That's what a 6 year old, sealed, deluxe figure SHOULD cost, if you ask me. For comparison, he's listed at double the price on Amazon and BigBadToyStore, and he's even sold out on the latter! I ordered it on September 15th and it arrived on the 20th. It probably would have gotten here even faster if it wasn't for the weekend.

Both figures came in boxes with plenty of padding, and even though Bumblebee wasn't sealed (which I expected), he was in great condition.

If you're on the hunt for an older figure that's missing from your collection because it wasn't distributed in your area, I definitely recommend giving TransformerLand a try. They've got some great deals and Matt is a reliable seller.

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TransformerLand Transform Your Collection with Transformerland.com: A Review

When you first enter Transformerland.com, you'll feel like you've stumbled upon a hidden gem. It's like walking into a small, cozy store that specializes in a particular niche. But don't be fooled by the small storefront, because behind it lies a vast warehouse filled with Transformers toys of all kinds.

The website is a treasure trove of Transformers products, both sealed and loose. You can find everything from actual toys to accessories and sticker sheets. It's a joy to spend time browsing through their archives, marveling at the sheer variety of Transformers products available.

If you're looking for a particular Transformer or an accessory to complete an old G-1 toy, Transformerland.com is the place to go. They have a wide selection of both vintage and newer toys, so you're sure to find what you're looking for. And if you have any questions or want to negotiate prices, they're always happy to help.

Navigating the website is a breeze, and the checkout process is quick and easy. Shipping is prompt, and any concerns you may have are quickly addressed. From my interactions with them, I got the sense that they truly care about their customers and want to make sure they're satisfied with their purchases.

Overall, I highly recommend Transformerland.com to anyone who's a Transformers collector or even just has a passing interest in the franchise. It's a great place to find rare and hard-to-find items, and the customer service is top-notch. So why not take a trip to Transformerland.com and see what treasures you can find?

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TransformerLand Transform Your Toy Selling Experience with Transformerland and TFL North

I gotta say, Transformerland.com is a pretty sweet site. I had a bunch of Transformers from when I was a youngin', but I didn't know what they were worth or how to sell them. Luckily, I stumbled upon Transformerland and their info helped me figure out what I had. Then I talked to Matt and he made the whole process of selling them super easy. And let me tell ya, I made some serious cash money from those old toys. I didn't have to deal with any of the hassle of selling on eBay or other sites, and I was able to ship everything in one box. Matt really knows his stuff and he's a stand-up guy. I'm definitely gonna keep using Transformerland for all my toy-selling needs.

Oh, and get this: I also used TFL North back in 2012 to sell some GI Joes. I asked Matt for a recommendation and he pointed me in the direction of TFL North. I sent them a list and some pics of my Joes, and Ben gave me a quote that I thought was more than fair. I shipped the Joes to him and within a few days of him checking them out, I had my payment. Easy peasy, lemon squeezy.

So yeah, if you're looking to sell some old toys, I highly recommend Transformerland and TFL North. These guys know their stuff and they'll treat you right. Keep up the good work, fellas!

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TransformerLand Buyers Beware: My Experience with TransformerLand

I want to share my experience with TransformerLand, an online store that sells Transformers toys and collectibles. I must warn you, buyers beware when you buy from this website.

I was excited to purchase a Deep Desert Brawl Leader Class Figure from Mr. Matthew Camaratta, who runs the site. I paid for priority mail shipping and delivery confirmation to ensure that I would receive my item. However, to make some extra money on me, he shipped it via parcel post without any delivery confirmation or tracking number.

I was worried when I didn't receive my item, so I filed a claim with PayPal. Mr. Camaratta then mailed me an empty envelope with a delivery confirmation number on it. What a smartass! PayPal saw that I received "something" with that delivery confirmation number and closed the case, deciding it in his favor.

I am now out of $61.55 and I don't have the item I paid for. All I have is an empty little envelope with a delivery confirmation number on it. It's frustrating and disappointing.

I want to warn others about this experience so that they don't fall victim to Mr. Camaratta's dishonest practices. He ripped me off and he won't miss a chance to do the same to you. It's important to be cautious when shopping online and to do your research before making a purchase.

In conclusion, I do not recommend TransformerLand and I urge you to be careful when shopping on this website.

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TransformerLand Smooth Selling Experience: My Review of TransformerLand

I stumbled upon TransformerLand when I was trying to sell my massive collection of G1 Transformers, which was over 300 pieces. I was looking for a reliable platform to sell my collection and that's when I discovered TransformerLand. I was impressed by the website's vast collection of information on Transformers and how easy it was to navigate.

I was mainly interested in the selling experience, and I must say that it was a breeze. I contacted Matt with pictures of my collection and informed him that I was looking to sell. I had received some offers from other people, but they were too low, and some even wanted me to make a list of all my Transformers with their parts and conditions, which would have taken me forever.

Matt was very responsive and got back to me within a few hours after evaluating my collection. We had some email exchanges over the next few days as he asked about some of the highly sought-after units, and I tried to find their parts. Based on that, he gave me an excellent offer that I was sure no one else could match.

I was a bit nervous about shipping such an expensive collection, but Matt was very flexible and made other arrangements to ensure that I got my payment on the spot. The entire process was smooth, and I was very happy with the sale.

One thing that stood out for me was the website's vast collection of information on Transformers. It was a fantastic resource in identifying which parts go with which figure. I was amazed at how much information was available and how easy it was to navigate.

In conclusion, I would highly recommend TransformerLand to anyone looking to sell their Transformers collection. Matt was very professional, and the entire process was smooth and hassle-free. TransformerLand is a great resource for anyone looking to identify parts and figures, and I would definitely use it again in the future.

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TransformerLand Honest and Fair Business Practices: My Experience with TransformerLand

So, I had this trip planned and I thought, why not make it a business trip? I had over 800 Transformers, 75 Digimon, and Voltron that I wanted to sell. I heard about TransformerLand and decided to give it a try. I met Matt and Ben, and let me tell you, they know everything about Transformers! They were very helpful and offered me a decent price for the ones I sold.

The only issue was that the money transaction took a bit longer than I expected. My bank held the funds for 10 days, which was no fault of Matt's. When I left the store, I felt like the amount was a lot lower than what we had agreed on. But it was late in the afternoon, so I decided to leave it as it was.

However, to my surprise, I received a text and a call from Ben. He told me that there was a mistake, and it was quite a large one. They wanted to make it right. I was truly humbled by their honesty, especially after reading negative comments about their business practices from other customers.

Matt made right the discrepancy in the amount and mailed the payment, which arrived in just 3 days. Who does that anymore? I was impressed by their honesty and integrity.

Although I didn't get what I felt my items were worth, I told Matt that. But he met me in the middle for a mutually equitable transaction. I will definitely do business with them again. The store was well-organized, and the business partners had a great kinship. Their fair and honest business practices earned them a 5-star rating from me.

I hope to not only consider them as business acquaintances but as potential friends for life. After all, Matt purchased many years of my life with the purchase of my collection of Transformers. What impressed me even more was the honesty of a mistake made on their part and the near-immediate action taken to make it right.

If there were any dishonest practices in the past, I would have never known. They earned my trust, and that is something very hard to come by these days. I highly recommend TransformerLand to anyone looking to buy or sell Transformers.

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TransformerLand Beware of TransformerLand: A Warning to Fellow Collectors

I gotta say, TransformerLand ain't all it's cracked up to be. I mean, sure, you might read some reviews about how great the guy who runs it is, how he's "very fair and prompt", and all that jazz, but let me tell you - the man is a crook.

A few years back, I was in a real tight spot. I had this ENORMOUS collection of Transformers - we're talking more than $30,000 worth of figures, all bagged up with their accessories and boxed nice and neat. I needed some cash fast, so I decided to sell the whole thing to TransformerLand. I knew I was gonna take a hit, but I figured it wouldn't be too bad.

Boy, was I wrong. This guy offered me a measly $4,200 for the whole shebang. I was desperate, so I took the deal. I paid over $300 for shipping, and even included a typed out list of every single figure and accessory that was in the shipment. He paid me less than half up front, which was okay, I guess. I sent him the tracking numbers and kept an eye on the shipment.

But then, this guy claimed he never received more than half the shipment. I knew that was a lie, 'cause I tracked the order right to his doorstep. When I asked him for the rest of the money he owed me, he got all defensive and started saying I was ungrateful and that I should just "chalk it up as a loss". Can you believe that? I'd been collecting Transformers since 1990, and I'd sent this guy complete sets of almost every line since then - G1, G2, Beast Wars, Beast Machines, Machine Wars, RID, Armada, Energon, Cybertron, Classics, Masterpiece, Alternators, Generations, you name it. And he just took it all from me.

My Transformers collection was my pride and joy, next to my kids. And this guy just stole it all from me. I'll never be able to afford to get it back, 'cause Mr. Matthew Camaratta is a swindler. I'm writing this review in the hopes that someone else won't make the same mistake I did. Don't sell your collection to TransformerLand, unless you want to be ripped off and heartbroken.

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TransformerLand Disappointed with Misleading Picture: TransformerLand's Item Arrived Used and Without Packaging

So, I was browsing TransformerLand and saw this item that I really wanted. The picture didn't show any packaging, but I thought it was just an oversight. I ordered it anyway, but when it arrived, I was so disappointed. The item was not new and had no box! I felt like I was misled by the picture. It's frustrating when you spend your hard-earned money on something and it's not what you expected. I hope TransformerLand can be more clear about the condition of their items in the future.

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TransformerLand Disappointing Customer Service Experience with TransformerLand

So, I was trying to get some figures from TransformerLand, but I ain't heard back from them yet. I sent them two emails asking for a quote, but it's been a whole month and still no response. I mean, come on, if they don't wanna deal with me, then I ain't gonna waste my time with them. It's just common sense, you know what I'm saying? Ain't nobody got time for that.

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12:52 am EST
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TransformerLand I had a bad experience with TransformerLand

I bought a transformer toy from this website www.transformerland.com as a present for my son. Before I made my order I went online and found reviews about this site and there were tons of positive ones. I ordered from this site thinking it was safe to buy from. Unfortunately my experience was bad and I did not receive my order. They gave me a tracking number which was not working and I wasn't able to track my order.
I contacted PayPal and asked for help. My only hope is PayPal, I hope they'll get my money back.

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7:52 am EDT

TransformerLand The seller got my money and vanished somewhere

Scam, scam, scam. I ordered transformer toy from the company www.transformerland.com. I spoke with the rep, who provided all necessary info, but after this ### got my payment through Western Union, he stopped to communicate. I have no idea how to reach this jerk, but I want to get my money back. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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transformerland
, US
Sep 16, 2015 10:14 am EDT

I run and operate the Transformerland website, contact me here or thru the website and we'll square this up, our reputation is worth more than a couple of bucks. I apologize if there was some issue, get in touch with me and we'll figure out what went wrong and make it right!

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8:33 am EDT

TransformerLand Problems with the delivery and seller hasn't provided orders

I ordered two transformers’ toys from the website www.transformerland.com. I placed the order 3 weeks before my son’s birthday. I waited for the order, but these jerks fooled me. They haven’t provided the order and provided some fake promises such as that the order was on its way and blah-blah. The company is real scam, so better avoid them. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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transformerland
, US
Sep 16, 2015 10:14 am EDT

I run and operate the Transformerland website, contact me here or thru the website and we'll square this up, our reputation is worth more than a couple of bucks. I apologize if there was some issue, get in touch with me and we'll figure out what went wrong and make it right!

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1:41 am EST

TransformerLand Unprofessional agent and not recommended company

I recently had the deal with the company www.transformerland.com. I wanted to sell them my collection of transformers. I sent them pics and provided the description, but the agent was real jerk. He told me one price, but after that another. He changed prices several times, but in result he simply hasn’t paid me. I wasn’t happy about that, but I needed to sell the collection. But the agent was unprofessional and the company is not recommended. Share this info.

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transformerland
, US
Sep 16, 2015 10:17 am EDT

I run and operate the Transformerland website, contact me here or thru the website and we'll square this up. I reply to hundreds of emails a day, so if you send me a list of the collection on a couple of different dates, the odds that the amount I offer will be exactly the same both times is pretty low :) We're still in business after nearly 20 years, and we really aren't mean :)

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5:36 am EDT

TransformerLand Impossible to contact the seller and I got only fake info

I bought transformer from the website www.transformerland.com. The seller provided the confirmation info and the tracking number, but after 2 weeks when I tried to check my order, it turned out that the tracking number was fake. I went to the website and wanted to contact the seller, but all my emails were returned back, because of some error. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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bonazzo75
, US
Aug 01, 2013 1:20 pm EDT

I had a great collection of transformers, they were boxed and in good condition, I'd been thinking about selling them for a while and had even discussed a price with transformerland.com. I was a little bit scared and finally I made a mistake and sold the collection for a very low price.

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Justin Barton
, US
Oct 09, 2013 9:02 pm EDT

My experience was totally different, I got offered a fair price. Their site even has a feature where they publish the sales history of every figure in a price chart!

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11:09 am EDT

TransformerLand Seller didn't send my order

I bought transformers for my son from the company www.transformerland.com, but it was big mistake. I paid money and got only fake tracking number. After that the seller didn’t reply to my emails and I had no idea where my order was. After 2 months still no delivery and I have no idea what to do now. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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Xavier Drake
, US
Apr 21, 2020 5:14 am EDT

Bought item's, took 4 days to let me know he didn't have them. Then didn't want to work within a 8-15 dollar range to fix his mistake. So cancelled a 140 order and warning other watch his o that's sold but I've got one over here for more money trick.
Hopefully he'll find that 8-15 Buck's is what saves him or something.

TransformerLand Customer Reviews Overview

TransformerLand is a popular online store that specializes in selling Transformers toys and collectibles. The website has received numerous positive reviews from customers who have praised the store's wide selection of products, competitive pricing, and excellent customer service.

Many customers have noted that TransformerLand offers a vast array of Transformers toys and collectibles, including rare and hard-to-find items. The website is also frequently updated with new products, ensuring that customers always have access to the latest releases.

In addition to its extensive product selection, TransformerLand has also received praise for its competitive pricing. Customers have noted that the store's prices are often lower than those of other online retailers, making it an excellent choice for budget-conscious collectors.

Finally, TransformerLand has received high marks for its customer service. Many customers have noted that the store's staff is knowledgeable and helpful, and that orders are processed quickly and efficiently. The website also offers a variety of shipping options, including international shipping, making it easy for customers around the world to purchase Transformers toys and collectibles.

Overall, TransformerLand is a highly recommended online store for Transformers fans and collectors. With its wide selection of products, competitive pricing, and excellent customer service, it is a top choice for anyone looking to add to their collection.
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TransformerLand contacts

Phone number

+1 (352) 870-2888

Website

www.transformerland.com

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