SUBMIT A COMPLAINT

[Resolved] www.transformerland.com / I had a bad experience with TransformerLand

Contact information:

I bought a transformer toy from this website www.transformerland.com as a present for my son. Before I made my order I went online and found reviews about this site and there were tons of positive ones. I ordered from this site thinking it was safe to buy from. Unfortunately my experience was bad and I did not receive my order. They gave me a tracking number which was not working and I wasn't able to track my order.
I contacted PayPal and asked for help. My only hope is PayPal, I hope they'll get my money back.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • TransformerLand Customer Care's Response, Dec 01, 2016

    MaanaKoo
    Can you contact me with your name and order number so we can track down what happened?

Ma
Nov 30, 2016

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