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1.5 45 Reviews

How responsive is Tradesy's customer service?

0 Resolved
37 Unresolved
Absolutely frustrating 🫠
It's quite possible that Tradesy is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Tradesy's silence.
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Tradesy reviews and complaints 45

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Newest Tradesy reviews and complaints

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A
5:29 am EDT

Tradesy the item didn't coincide with the description

People, be careful with the website www.tradesy.com. I bought handbag from them, and the price was really high. I paid about $600 for the used handbag. But the item arrived and didn’t conform to the description. As well as the previous smoked and no one warned me about it. The handbag smelled awfully. The website refused to help me with my problem. Don’t buy from this website.

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8:06 am EDT

Tradesy he simply didn't provide any money back

I ordered a bag from the website www.tradesy.com. I got it very fast, but the bag looked horrible and I decided to return it. The seller promised money back within 7 days, but it was some crap. The seller continued to provide some promises, but in reality he simply scammed me. I still haven’t received money back and no idea how to do it. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

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7:23 am EST

Tradesy they failed to deliver it on time

I bought Gucci bag from the website www.tradesy.com. It is mentioned on the website that the delivery takes about 10-15 business days. It turned to be lie. I waited whole month, but the rep from the company only promised to provide it ASAP. A lot of promises and blah-blah. The company is total scam and the worst services, so better avoid them and post comments about your experience. It might be very helpful.

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4:34 am EST

Tradesy the seller is jerk, who doesn't provide the good stuff

I bought jacket from the website www.tradesy.com. It arrived with the broken zip. I returned the jacket, but the rep still hasn’t provided the new jacket. I waited already about 2 months, but each time when I contacted them, the rep told me that I needed to wait more time. I was sick of such promises and wanted to get any help from them. Total scam, so don’t buy from them and post comments about your experience with this company.

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5:47 am EST

Tradesy the customer services ignored my requests

I tried to sell my clothes through the website www.tradesy.com. I placed ads and communicated with the customers, but one day my access to this websites was blocked. I tried to restore it, but the website was closed for me and I have no idea why. I tried to reach the customer services, but no one replied, and it was the worst situation for me. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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Elena Kvitka-Hilsenrath
, US
Oct 25, 2022 8:58 am EDT

I did not receive money for the sale of goods. I have to buy things from this site but i can't get the money

a big disappointment to be on this site and many sellers have gone through what the reviews say.

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Jan Smiy
, US
Sep 05, 2018 2:59 pm EDT

Mother [censored]ers stole my money! Never answer phone or return emails

Avpid the rip sellers oof

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Mandy77
, US
Sep 01, 2018 7:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I sold a Balenciaga handbag on November 17th! It is now December 12th and I STILL have not received my payout! I have called, I have left messages, I am currently on HOLD for the millionth time, for 30 minutes, thus far. I have sent numerous emails, as well. Where is customer service? Im VERY upset.

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Gina La Monica
, US
Sep 02, 2018 2:57 am EDT

This company sold me fake merchandise and cannot get anyone to assist me. My contact information is [protected]. My name is Gina La Monica. I sent back the merchandise and have all of the information regarding the purchase. Please assist me. I have sent at least 5 emails. Put on hold for over an hour and sent pictures.

Sincerely, Gina

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+1 (310) 912-7966

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www.tradesy.com

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