SUBMIT A COMPLAINT / Rude rep and they didn't help customers

1 1042 E Fort Union BLVD # 493, Midvale, UT, United States Review updated:

The company is really unhelpful and couldn’t explain how everything worked. I tried to ask them to help me with the website, but their replies almost killed me. The rep was the rudest guy I have ever met. I wasn’t a professional in the web hosting, so of course I was ready to pay for the help. But the rep started to yell at me and told that they have no time to explain me simple things. Awful!!! Not recommended website.

May 29, 2015
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  • Ti
      10th of Jul, 2015

    This is not a review from a real client. The truth is we don't even provide phone support. All the support is done via ticketing / email, so we don't get an opportunity to yell at customers :). Also, we don't charge for the support as well, so that's another lie. We help all our customers no matter how tech savvy they are and provide fast and friendly support.
    And thanks to our competitors for noticing us and posting this fake review. Team

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