Replied
Not impressed and will not use this service ever again!
I received zero on my paper because of these guys!
Ordered a paper for my class and the one they made was so terrible and made absolutely no sense! Content had nothing to do with my topic and they just copy and pasted something from Internet and made some small changes!
After that I contacted TheUniTutor in order to get a refund, but they literally called me a liar and refused to refund my money.
Not impressed and will not use this service ever again!
The complaint has been investigated and resolved to the customer's satisfaction.
We look forward to hearing from you.
The Uni Tutor Support Team
Replied
The writer hasn't finished and no one warned me about it
I wasn’t satisfied with the services of www.theunitutor.com. I contacted them two weeks before I needed to handle my essay to the teacher. I warned the representative with whom I spoke that I needed the essay as soon as possible. He told me that there wouldn’t be any problems. But 4 days ago was deadline, but the writer hasn’t finished the essay and this company hasn’t replied to my emails and questions. It isn’t very professional from their side.
The complaint has been investigated and resolved to the customer's satisfaction.
We look forward to hearing from you.
The Uni Tutor Support Team
Replied
I didn't get the essay on time
3 days ago I contacted the rep from www.theunitutor.com. I asked if they could write essay for me within 2 days. The rep agreed and told me that I would get the essay on Friday, 11th of September. I didn’t get the essay and the rep excused, but he hasn’t old me when I would get it or could expect to receive it. I wasn’t satisfied with such slow services and inappropriate attitude.
The complaint has been investigated and resolved to the customer's satisfaction.
We look forward to hearing from you.
The Uni Tutor Support Team
Is TheUniTutor legit?
TheUniTutor earns 98% level of Trustworthiness
Perfect Trust Endorsement: TheUniTutor achives 98% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for TheUniTutor. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
TheUniTutor resolved 100% of 4 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Theunitutor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for TheUniTutor have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Theunitutor.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- TheUniTutor protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to TheUniTutor has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Replied
a lot of mistakes and they haven't checked them
I wasn’t happy with the website www.theunitutor.com. I ordered one essay and they wrote it really fast. But the main problem was that they made a lot of mistakes and haven’t checked them. I trusted them and haven’t checked them as well. I got F and the teacher told me that it was grammatical nightmare. I was embarrassed and decided not to use the services of this company.
The complaint has been investigated and resolved to the customer's satisfaction.
We look forward to hearing from you.
The Uni Tutor Support Team
Overview of TheUniTutor complaint handling
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TheUniTutor contacts
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TheUniTutor phone numbers+44 203 808 5186+44 203 808 5186Click up if you have successfully reached TheUniTutor by calling +44 203 808 5186 phone number 0 0 users reported that they have successfully reached TheUniTutor by calling +44 203 808 5186 phone number Click up if you have UNsuccessfully reached TheUniTutor by calling +44 203 808 5186 phone number 0 0 users reported that they have UNsuccessfully reached TheUniTutor by calling +44 203 808 5186 phone number
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TheUniTutor emailsinfo@theunitutor.com100%Confidence score: 100%Support
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TheUniTutor headquarters25 Old Broad St., London, England, Greater London, EC2N1HQ, United Kingdom
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TheUniTutor social media
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