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www.thetruthspy.com / They don't provide 247 support and no one responded to our emails

1 United States Review updated:
Contact information:

We have bought the software from www.thetruthspy.com. We needed to know what our daughter hided from us and she behaved really strange. We have paid for 3 months upfront, but when we tried to access to the data, the website showed error. When we subscribed and paid for the software, the agent assured us that we would get 24/7 support and help at any time. Lie! We tried to reach the customer services within one week. No one replied to my emails.

Re
Jan 2, 2016
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Comments

  • Fb
      4th of Feb, 2016
    0 Votes

    I paid for the gold membership for one year, it work fine in the trial period but then i realize my HORRIBLE MISTAKE paying them,
    No SMS updates on time
    No Phone call Recording (Few calls recorded BUT most of the calls shows it been recorded but nothing there)
    No Ambient Recording works (Specially when you need it even Internet is working)
    Pictures/Videos (No videos on Android and picture only if it been taken or send to some one You never know where this picture been sent)
    Whats App (Never been updated on time normal delay of 2/3 days when every thing goes out of control)
    Same as Viber
    Facebook nothing comes up (if the child is clever to use the website instead of Facebook App) you never know whats going on
    ON THE TOP OF THAT SITE IS DOWN WITHOUT INFORMING THE CLIENT (NO UPDATES AT THE MOMENT)
    Dashboard showing that targeted phone is updated at this time but you cannot find the message even sent to you in the log.
    every day sending complaints to their HelpDesk no one replied back or get back.
    If anyone think to buy this service beware that you will pay for nothing they become just like a SCAM

  • Zo
      10th of Jul, 2016
    0 Votes

    sir,
    I have purchased premium account on dated 7.7.16 and pay through net banking. I have received email form thetruthspy and thanks for purchasing and promise to start the account on dated 7.7.17 . I have purchased this software throuugh free trial and than converted to premium account. I had receiving information from my target mobile. and the trial period had to be closed today i.e 10.7.16. But the thetruthspy has not started my premium account rather they have stoped trial period also. My account number is zorawarsingh@490@gmail.com and i have receied email of purchasing .But the thetruthspy.com has not started sending information till today. I have send a number of emails but no reply.They are not returning my money or not providing informaion.

  • Mi
      17th of Aug, 2018
    0 Votes

    SCAMMMERS!!!

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