The History Bunker reviews and complaints 6
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order website uniform seller company emails delivery problem complaints experience money month scam advice help promises scammer bought confirmation email postageNewest The History Bunker reviews and complaints
Order for a military uniform
On October 14, 2022 I ordered a replica WWII uniform from this company and received an acknowledgment of the order (order #40844). I was informed that the turn around time for this kind of item is 8 to 10 weeks. At 10 weeks I inquired about the order and was told that there would be a slight delay but shipment would be made soon. On December 12th they told me by email that the uniform "was ready". On December 22nd, 2022 they shipped me only the boots for the order and a belt, but no uniform. They stated that the tailor was slow this time of year and that they would check on the status. It has now been over 16 weeks since I placed the order and still no shipment. I have sent emails, I have called their office number twice and left a voice mail message each time. I just now posted a message on their company's Facebook page and was informed that my message would not show up their until approved by their Facebook administrator. I would really like to obtain the uniform for which I have already paid last year, but if this is not possible, then please let me know. I am really not in a hurry for the item, but the fact that there is now no communication makes me nervous... especially after reading the other complaints on this site.
Desired outcome: Please ship the item. Commit to a date that this item will ship to me and then provide me with shipping information such as tracking number etc.
I want to remove this complaint, but am unable to do so. The History Bunker company went way beyond what was needed to resolve this situation and did so by their email which is info@thehistorybunker.co.uk. Their sub contractor was the source of the problem by not responding to their communications. The History Bunker went above and beyond by tracking down alternative sources for what I wanted plus they sent me additional items which far exceeded the value of my original order. They did this on their own volition. What happened to me was, in my opinion, not typical of their services, so I can say I would recommend them to anyone who desires to purchase from them. Unfortunately they were a victim themselves by international politics and a Chinese company.
Seller didn't deliver the order on time
I placed the order on the website www.thehistorybunker.co.uk couple of months ago. I bought a present for my mother from this website and asked the rep to wrap it in some sparkling paper. I waited for the delivery, but on the agreed time I received nothing. I was upset, but I thought that I had a lot of time to solve the problem. Unfortunately, the seller decided not help me and stopped to respond when I asked about the order. This company ruined my surprise.
This is utter nonsense! You bought a present for your mother and asked us to wrap it in sparkly paper?
Bogus, fraudulent review
The uniform arrived dirty and torn
Awful! I bought uniform from the company www.thehistorybunker.co.uk. I have no idea how, but the uniform arrived dirty and torn. The seller refused to comment it and tried to tell me that it was only my fault. Total idiot. I asked to pay me compensation or pay for the laundry, but this guy refused and stopped to reply. So be careful if you use this website or leave them at all.
Is The History Bunker legit?
The History Bunker earns 91% level of Trustworthiness
Perfect Trust Endorsement: The History Bunker achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
The History Bunker has claimed the domain name for thehistorybunker.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Thehistorybunker.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thehistorybunker.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for The History Bunker have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Thehistorybunker.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While The History Bunker has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to The History Bunker has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- The website associated with The History Bunker sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- We found that The History Bunker website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
I wasted large sum, but still haven't received the order
Another scamming website. I bought some stuff from the company www.thehistorybunker.co.uk. I paid about $600 for the order and postage, but the seller provided the empty confirmation email. I sent several emails, but no response. After 3 weeks my order hasn’t been delivered. The seller continued to keep silence. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.
Seller doesn't deliver order. I head only fake promises
I bought uniform for my brother from the website www.thehistorybunker.co.uk. The seller is real scammer, ‘coz he told me to pay for the delivery separately from the order. So I twice paid to the seller. This jerk took money and started to provide some stupid promises and blah-blah. I haven’t received the order and the seller only diddle-daddle about order ad delivery. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.
Seller took money and vanished with it
I ordered uniform from the website www.thehistorybunker.co.uk. The company is real scam, so better avoid them. I placed the order already month ago, but these jerks took money from me and vanished somewhere. All my emails and complaints were ignored, so I lost all hopes to reach these thieves. So be careful if you use this website or leave comments if you have horrible experience with this seller.
Your review system is utterly bogus. 4 out of the 6 reviews posted about our company are fictional (all posted within a few days of each other in 2015, 8 years ago!)
The other two are indeed real, with one being resolved
Do you not verify the reviewers?
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Most discussed The History Bunker complaints
Seller didn't deliver the order on timeRecent comments about The History Bunker company
Seller took money and vanished with itOur Commitment
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