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www.tennisticketnet.com / the supplier didn't reply to my complaints

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I have ordered two tickets for two courts from the website www.tennisticketnet.com. I bought for July, 4. But the tickets arrived on July, 5. I called to the company and left angry messages. The supplier didn’t respond to my complaints and it was terrible, because money was taken and the sum was large. I won’t advise other people to buy from them, because they mislead and don’t provide tickets on time.
Jul 16, 2015


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N  30th of Jul, 2015 by 
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Dear customer,
Thanks for your review.
I kindly request you to inform your order number so we can check the proper details of this delivery and also your claim regarding lack of assistance.
It is important to register that we have delivery confirmation and signed receipt for all our orders and not even one single case of late delivery for this event.
I will be more than happy to answer any further queries providing you will show an evidence that this is a real claim and that you are a real customer as, up to now, what you wrote is showing exactly the contrary.
Please contact me here or directly on my email address.
Best regards,
Clovis Dalessandro
Customer Relationship Manager
www.footballticketnet.com www.rugbyticketnet.com www.tennisticketnet.com

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