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1.4 27 Reviews

TeenSafe Complaints Summary

0 Resolved
18 Unresolved
Our verdict: Engaging with TeenSafe at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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TeenSafe reviews & complaints 27

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Newest TeenSafe reviews & complaints

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D
2:18 am EDT

TeenSafe I can't use teensafe

I used TeenSafe to follow my son, but as soon as he found out I was spying on him, he immediately did something and blocked the app. I'm no longer able to use it. I know that's not a good thing to spy on someone, but our family is in that kind of situation when we are simply forced to do that.
My son often leaves home at night, he can be out for several days without letting us know where he is. Or family need this app. Please if there is a way to fix that I need to know. My son has an iPhone 6, maybe that will help you to figure out what he might have done.

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A
1:28 am EDT

TeenSafe I hate teensafe!!

I really hate TeenSafe, this app is terrible! This app almost ruined my life and my relationships with my parents! My parents are very strict and they do not believe me. They installed this app on my phone without my permission and now they are spying on me and they know everything about me! I'm 18 years old and I have my own private life, but because of this app I can't have a normal teen life. The worst part is that my parents can see my contacts, read my messages and they can even see my photos! This is not normal! It seems like the person who created TeenSafe does not have a common sense at all!

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M
8:12 am EST

TeenSafe Doesn't really work

This app doesn't really work. It suppose to locate your child, but it shows only the general area. If you have more than one child it will show only one of their locations. Also I can see only what my daughter texts, but I can't even see the responses. They upgraded their app and since then there are only problems and issues. It was quite nice before the upgrade. I'm thinking about finding another similar app because I want to see and know everything about my daughter. I hope they'll fix this app soon.

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T
2:47 am EDT

TeenSafe Waste of money if you subscribe

At the beginning, I thought that it was great idea to get the app from the website www.teensafe.com. It worked fine three days, but later it stopped a lot and didn’t save my searches and saved places. I paid for the subscription, but I decided to cancel it. The rep told me that I wouldn’t get any money back. I wasted about $50 and time as well. I think that this review will help other users, and don’t subscribe.

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3:30 am EDT

TeenSafe It was difficult to use their app

I downloaded the app from the website www.teensafe.com. OMG, I was such a waste of time. When I tried to use it, it took a lot of time in order to configure everything and took a lot of time in order to understand how it worked. When I decided to quit, I needed to cancel the membership. I thought that they would return some sum, but they refused and told me to check their terms and conditions. Awful experience.

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Z
4:19 am EDT

TeenSafe Their one week trial is total fake

3 weeks ago I started their free week trial. I wasn’t satisfied with the apps from the website www.teensafe.com. I wanted to stop my trial, but here I noticed that they already started to charge me. WTF? They started too early and I haven’t subscribed for them for a long time. The company wants only money and they don’t care about users. Stay away from them and post comments about your things with them.

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B
8:04 am EDT

TeenSafe Fraudulent charges for free trial

I signed up for one week free trial on the website www.teensafe.com. I used it for 3 days and noticed that they started to charge me for something. I sent messages and asked to cancel everything, but they ignored me and continued to take money. I have no idea what to do now. Also maybe someone has any ideas how to stop these fraudulent charges. Please, share your views.

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S
Smeeptastic
, US
Sep 26, 2015 1:18 pm EDT

Most companies will work with you for issues like this. Certainly in cases where you are being billed continuously. I am sure that if you called them they would at least assist in stopping the recurring charges. For them to do so is certainly within their better interests.

The services mentioned above might work ok. They do seem to be limited to the Android devices only.

S
S
SuperlativePI
Montgomery, US
Jul 31, 2014 11:40 pm EDT

Chose not to use that because txtwatcher.com and phonetracker.com are 100% free. Learned about them at the skiptrax.com Skip Trace Seminar and there is a book called skip trace secrets good to check out too. On amazon

TeenSafe Customer Reviews Overview

TeenSafe is a parental monitoring app that allows parents to keep an eye on their children's online activities. The app has received mixed reviews from customers, with some praising its effectiveness while others have raised concerns about its reliability.

One of the most significant advantages of TeenSafe is its ease of use. The app is straightforward to install and navigate, making it accessible even for parents who are not tech-savvy. Additionally, the app provides parents with comprehensive reports on their children's online activities, including text messages, call logs, and social media interactions.

Another positive aspect of TeenSafe is its affordability. The app offers a range of pricing plans, making it accessible to parents with different budgets. Moreover, the app provides a free trial period, allowing parents to test its features before committing to a subscription.

However, some customers have raised concerns about the app's reliability. Some have reported issues with the app's GPS tracking feature, while others have complained about the app's slow response time. Additionally, some customers have expressed concerns about the app's privacy policy, which allows TeenSafe to collect and store personal information about their children.

Overall, TeenSafe is a useful tool for parents who want to monitor their children's online activities. While the app has its limitations, its ease of use and affordability make it a popular choice among parents.
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Phone number

+1 (800) 245-8598

Website

www.teensafe.com

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