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www.smartyhadaparty.com / Their supplies aren't durable

1 United States Review updated:

We bought reusable party supplies from the website www.smartyhadaparty.com. We received them, but after one occasion these supplies looked like rubbish. We couldn’t use them again and we threw them away. It was terrible, because we have paid larger sum for these supplies and they turned to be so useless. We didn’t like this moment and decided to share our review about this company. So, don’t waste time on reusable party supplies.

Ma
Jul 2, 2015
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Comments

  • Sm
      9th of Jul, 2015
    0 Votes

    We at Smarty Had a Party are dismayed to learn we failed to meet your expectations. Smarty is USA's leading retailer for low-cost elegant partyware, event supplies & table linen, with a mission of making your event more beautiful, special, memorable and fun. Our most important party is YOURS, and this is certainly not the kind of party we had in mind!

    Smarty's tablecloths aim to enhance occasions. An inferior batch of product has, in some instances, been shipped to us. We typically learn of this unfortunate situation when a customer alerts us, so we thank you for bringing this issue to light.

    Smarty is committed to providing superior products and services. We follow up on every report of less than premium products with an investigation of existing inventory. Our strict procurement rules demand preferred manufacturers only, and we hold non-compliant vendors accountable for violations by suspending purchases until they correct the issue.

    Our Smarty Care Department exists solely to pamper you and treat you right. Representatives are available from 8 AM to 7 PM, Monday through Friday. Please contact us as soon as possible at 314-431-5400 or email us: SmartyCares@SmartyHadAParty.com.

    We look forward to addressing this issue to your satisfaction and remaining your party provider for many years to come.

    Best Regards,
    Martina F. Arty
    Smarty Had A Party!
    Your Shindig Custodians
    www.SmartyHadAParty.com

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