[Resolved] www.safecart.com / fraud
I was ordering computer software and everytime i tried to put my card numbers in, it said invalid card.i noticed the numbers would change and i thought i did put them in wrong!I was charged me three times for $29.95 from www.safecart.com and i never recieved anything and do not want to recieve anything from them but the money back on my card. This is the second time i have had to deal with fraud on the internet.I know there are alot of GOOD PEOPLE selling products over the internet, but www.safecart.com isnt one of them, i have tried to call there telephone number [protected] several times like they say to do, but no one will answer the phone!I will get my money back one way or the other ! I can look at the site and see what kind of people they are!I wish i had of came his first!The FBI deals with people like this!!!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
SafeCart Customer Care's Response, Nov 06, 2017
SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. The Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-loginby calling our Customer Care Team. Our Customer Care line (1-855-432-0727) is open 5 days a week from 6am to 6pm PST.
SafeCart Customer Service
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