SUBMIT A COMPLAINT / Don't buy wigs, all hair fell out after I washed it

United States Review updated:

I bought two wigs from the company I got it on time, but all problems started two week later after I washed them. I checked that the wigs were machine washable, so I washed them. But after that all hair started to fall out and the wig was almost bold. I asked the seller what I should do now, but he told me that it was my fault and refused to provide any help. The worst website and wigs!

May 28, 2015
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  • Rp
      13th of Jul, 2015

    Hi, Dear Customer
    I am a RPGshow service representative .
    I feel really sorry for the wig issue encountered.
    RPGshow treasures every customer from us --both new and old customer
    In respond to the wig problem you mentioned
    Generally speaking, when you received the wig, it will leave some broken hair on the surface
    It will fall off from some extent, if the problem existed indeedly and terribly terrible, we will take a urgency to process
    your order as for our return or exchange policy
    Could you share your wig problem with us, we are very eager to resolve the wig problem for you
    in a timely manner .
    So may I know your order number or your registered email ddress
    our mailbox:[protected]

    Looking forward to your reply

    0 Votes

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