www.rathbonehotel.co.uk / The hotel refused to return money back
We have booked two hotel rooms through the website www.rathbonehotel.co.uk. We booked it couple of days ago, but unfortunately our friends couldn’t go there. They wanted to cancel the booking, but it turned out that they didn’t return money back. We were shocked and started to search for this information on the website. But it hasn’t been placed there. We need help and maybe any advices. We need this sum back.