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ProProfs
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www.proprofs.com
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1.0 2 Reviews

ProProfs Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with ProProfs at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ProProfs reviews & complaints 2

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ComplaintsBoard
T
7:15 am EST

ProProfs Disappointed

I accidentally found this website and decided to give it a try. So I signed up for a course and paid for it. But I was very disappointed with it because the course did not actually educate. It does not provide you any useful information and without no actual information to review regarding the test you are taken straight to the test. The course is also full of bugs and there are always some kind of errors. I wasted my time and completed the course but could not find any transcript or certificate of completion. This site is really good for those who wants to create their own test, but not for those who wants to learn something. Just a waste of money and time.

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ComplaintsBoard
S
3:12 am EDT

ProProfs they didn't help, but later call without any purpose

I signed up for the trial on the website www.proprofs.com. I created some quizzes, but no one of them worked. I decided to contact the support team, but they haven’t responded. Also I cancelled the trial and forgot about this website, but one week ago I received the phone call from them. I asked who it was, but they almost immediately hung up. Strange company and better don’t sign up for them.

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Is ProProfs legit?

Our verdict: Complaints Board's thorough examination reveals ProProfs as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, ProProfs stands out for its commitment to quality and security. Clients considering ProProfs should delve into its customer service record to gauge compatibility with their expectations.

ProProfs earns 91% level of Trustworthiness

Perfect Trust Endorsement: ProProfs achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for ProProfs. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ProProfs has registered the domain name for proprofs.com for more than one year, which may indicate stability and longevity.

Proprofs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Proprofs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Proprofs.com you are considering visiting, which is associated with ProProfs, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for ProProfs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

ProProfs website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • ProProfs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Our team has identified ProProfs as a provider of generic help desk services, which may be risky for users. We recommend that you proceed with caution and carefully evaluate the company's services before making any decisions.
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Contact ProProfs customer service

Phone number

+1 (855) 776-7763

Website

www.proprofs.com

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