[Resolved] / they didn't send my invitations

United States

We bought invitations and supplies from the company The delivery was fast and on time. They deliver ordersreally fast. But they forgot to send the invitations. We called them today, because all the time their customer services phone was switched off. We called them and they excused. Also they have promised to provide the invitation as soon as possible, but still nothing was done. We are really disappointed in such services.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Party Express Invitations Customer Care's Response, Dec 01, 2017

    Party Express Invitations doesn't have a customer service phone number and all our products are digital which means those are sent via email for the buyer to print, take a moment to read all the item descriptions.
    We also have a CONTACT US page which you can fill out and all questions are answer within hours.
    This person is a competitive seller and is being trying to get our business down, by using different names.
    If someone has a questions about our company feel free to fill out our contact us form and we be happy to assist you to make your event unforgettable.

Jul 2, 2015

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