Menu
Nerdwax Customer Service Phone, Email, Contacts

Nerdwax
reviews & complaints

www.nerdwax.com
www.nerdwax.com

Learn how the rating is calculated

1.0 4 Reviews

Nerdwax Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Nerdwax at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Nerdwax has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Nerdwax. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Nerdwax reviews & complaints 4

Sort by:

Newest Nerdwax reviews & complaints

ComplaintsBoard
P
3:26 am EST

Nerdwax Useless

Unfortunately, it's a marketing ploy. It doesn't work at all. I couldn't wait for the package to arrive, it was really interesting what was inside and how it would work. But the reality was severe. Lol. It didn't prevent slipping and I don't understand what exactly they advertised because I didn't notice anything special. It only made my glasses dirty :(
Not worth its money.

Read full review of Nerdwax
Hide full review
ComplaintsBoard
M
1:15 am EDT

Nerdwax Scammed

I have purchased Nerdwax product and my order was cancelled without any notification, I had no idea my order was cancelled and waited patiently. When I contacted customer service they said that my order was cancelled because they were not able to deliver to my address. Strange. I am a frequent online shopper and never had any problems with my address. Anyways I asked for a refund and they promised I'll get my money back within a week or two. Waited two weeks and nothing. When I tried to reach these guys again they did not reply.

Read full review of Nerdwax
Hide full review
ComplaintsBoard
R
7:53 am EDT

Nerdwax They simply need your money. They won't provide your order

I will never again buy from the company www.nerdwax.com. I ordered one pair of sunglasses from them, but these ### fooled me. They charged me within couple of minutes, but after that no info and our communication stopped as well. It was strange and impossible to get any explanation. The website is big scam and rip off, so be aware if you really want to order from them.

Read full review of Nerdwax and 2 comments
Hide full review
2 comments
Add a comment
M
M
MotherO3
, US
Oct 17, 2015 10:49 am EDT

ahaha this comment is a scam

M
M
MotherO3
, US
Oct 17, 2015 10:48 am EDT

they don't sell sunglasses- must be the wrong company.

Is Nerdwax legit?

Our verdict: Given the nuanced findings from Complaints Board's comprehensive review, we cannot assert the full safety of Nerdwax's website. The legitimacy of Nerdwax requires cautious navigation by users. We recommend proceeding with caution and employing your best judgment when interacting with Nerdwax, especially when browsing their offerings or sharing personal information.

Nerdwax earns 44% level of Trustworthiness

Moderate Safety Advisory: Nerdwax has a 44% legitimacy rating by Complaintsboard. Proceed with caution, using best judgment.

Nerdwax protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to Nerdwax has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

The website associated with Nerdwax sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.

We have detected an internal review system on Nerdwax's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

We found that Nerdwax website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.

We conducted a search on social media and found several negative reviews related to Nerdwax. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Nerdwax.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
ComplaintsBoard
P
2:40 am EDT

Nerdwax Tube was almost empty and glasses were fakes

I ordered their glasses and additional tube from www.nerdwax.com. The tube arrived almost empty and the glasses weren’t what I really wanted. I tried to return it, but the seller refused to take it back, because I have used it already. It was a little bit strange for me. Of course, I’m not happy with this situation, but I still need my money back.

Read full review of Nerdwax and 1 comment
Hide full review
1 comment
Add a comment
D
D
Don Hejny
Nashville, US
May 30, 2015 11:00 am EDT

Hey Palomer!

This is Don from nerdwax. Since we don't sell glasses on our site I think you must have bought from one of our partners. I'd love to do what I can to resolve the problem... please send me a message at thedon@nerdwax.com and I'll get to the bottom of it!
Thanks
Don

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Nerdwax customer service

Phone number

+1 (615) 239-5954

Website

www.nerdwax.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Nerdwax?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nerdwax Customer Service. Initial Nerdwax complaints should be directed to their team directly. You can find contact details for Nerdwax above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Nerdwax. Discuss the issues you have had with Nerdwax and work with their customer service team to find a resolution.