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Seller is a thief and his production is fake
I bought Channel handbag from the company www.mercariapp.com. I was shocked, ‘coz I wasted money only. I thought that the handbag was real, but it was fake. The seller is liar and thief, so better avoid them. Also the seller didn’t reply to my complaints, so I have no idea what to do now and how to get money back. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.
About Mercari
Mercari is a popular online marketplace that allows users to buy and sell a wide range of products. The platform was founded in Japan in 2013 and has since expanded to the United States and the United Kingdom. Mercari has quickly become a go-to destination for people looking to sell their unwanted items or find great deals on secondhand goods.
One of the key features of Mercari is its user-friendly interface. The platform is designed to be easy to use, even for people who are not tech-savvy. Sellers can quickly create listings for their items, while buyers can easily browse through the available products and make purchases with just a few clicks.
Another advantage of Mercari is its wide range of product categories. Users can buy and sell everything from clothing and accessories to electronics and home goods. This makes it a great place to find unique items that may not be available in traditional retail stores.
Mercari also offers a secure and reliable payment system. When a buyer makes a purchase, the payment is held in escrow until the item is delivered. This helps to protect both buyers and sellers from fraud and ensures that transactions are completed smoothly.
Overall, Mercari is a great option for anyone looking to buy or sell items online. With its user-friendly interface, wide range of product categories, and secure payment system, it's no wonder that Mercari has become such a popular platform for online shopping.
One of the key features of Mercari is its user-friendly interface. The platform is designed to be easy to use, even for people who are not tech-savvy. Sellers can quickly create listings for their items, while buyers can easily browse through the available products and make purchases with just a few clicks.
Another advantage of Mercari is its wide range of product categories. Users can buy and sell everything from clothing and accessories to electronics and home goods. This makes it a great place to find unique items that may not be available in traditional retail stores.
Mercari also offers a secure and reliable payment system. When a buyer makes a purchase, the payment is held in escrow until the item is delivered. This helps to protect both buyers and sellers from fraud and ensures that transactions are completed smoothly.
Overall, Mercari is a great option for anyone looking to buy or sell items online. With its user-friendly interface, wide range of product categories, and secure payment system, it's no wonder that Mercari has become such a popular platform for online shopping.
Mercari Customer Reviews Overview
Mercari is a popular online marketplace that allows users to buy and sell a wide range of items, including clothing, electronics, and home goods. Overall, the platform has received positive reviews from users, who appreciate its user-friendly interface, wide selection of products, and competitive pricing.
One of the most commonly cited positive aspects of Mercari is its ease of use. Many users report that the platform is intuitive and straightforward, with a simple interface that makes it easy to browse and purchase items. Additionally, the platform's search function is praised for its accuracy and speed, allowing users to quickly find the products they are looking for.
Another key advantage of Mercari is its wide selection of products. Users can find everything from vintage clothing to high-end electronics, and the platform is particularly popular for its selection of rare and hard-to-find items. Additionally, many users appreciate the platform's competitive pricing, which often allows them to find deals on items that would be more expensive elsewhere.
Finally, Mercari is often praised for its customer service. The platform offers a range of support options, including a comprehensive help center and a dedicated customer support team. Users report that the support team is responsive and helpful, and that issues are typically resolved quickly and efficiently.
Overall, Mercari is a well-regarded online marketplace that offers a range of benefits to users. Whether you are looking to buy or sell items, the platform's user-friendly interface, wide selection of products, and excellent customer service make it a top choice for many.
One of the most commonly cited positive aspects of Mercari is its ease of use. Many users report that the platform is intuitive and straightforward, with a simple interface that makes it easy to browse and purchase items. Additionally, the platform's search function is praised for its accuracy and speed, allowing users to quickly find the products they are looking for.
Another key advantage of Mercari is its wide selection of products. Users can find everything from vintage clothing to high-end electronics, and the platform is particularly popular for its selection of rare and hard-to-find items. Additionally, many users appreciate the platform's competitive pricing, which often allows them to find deals on items that would be more expensive elsewhere.
Finally, Mercari is often praised for its customer service. The platform offers a range of support options, including a comprehensive help center and a dedicated customer support team. Users report that the support team is responsive and helpful, and that issues are typically resolved quickly and efficiently.
Overall, Mercari is a well-regarded online marketplace that offers a range of benefits to users. Whether you are looking to buy or sell items, the platform's user-friendly interface, wide selection of products, and excellent customer service make it a top choice for many.
Overview of Mercari complaint handling
Mercari reviews first appeared on Complaints Board on May 14, 2015.
The latest review Horrible experience / poor customer service and problem solving was posted on Mar 18, 2024.
Mercari has an average consumer rating of 1 stars from 152 reviews.
Mercari has resolved 0 complaints.
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Mercari contacts
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Mercari phone numbers+1 (855) 464-7482+1 (855) 464-7482Click up if you have successfully reached Mercari by calling +1 (855) 464-7482 phone number 0 0 users reported that they have successfully reached Mercari by calling +1 (855) 464-7482 phone number Click up if you have UNsuccessfully reached Mercari by calling +1 (855) 464-7482 phone number 0 0 users reported that they have UNsuccessfully reached Mercari by calling +1 (855) 464-7482 phone numberUnited States
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Mercari emailscontact-us@mercari.com100%Confidence score: 100%Supportus-tax@mercari.com98%Confidence score: 98%press@mercari.com97%Confidence score: 97%Communication
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Mercari addressP.O. Box 171, San Francisco, California, 94104, United States
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Mercari social media
Mercari Category
Mercari is related to the
Online Shopping category.
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I am a 5 star seller on Mercari with zero complaints, good reviews and generate a lot of business for Mercari both selling and often as a buyer. Anytime I have reached out looking for help you either receive bot responses or very rude and often condescending responses. Simple questions are met with no help, just referrals to the help center.
Impossible to resolve anything that comes up. The customer service does not exist and support is the worst
They have no clue how to run a website and their "team" is a bunch of [censored]s. They will rip you off!
USERR ID: [protected]
I’m in this Mercari selling platform, I have sold 20 items, and already sent to the buyer, the Mercari illegally canceled the order, I demanded him to compensate me for the loss of 1400$!
Received email item was sold, delivered and rated today 12-15-22 from Mercari. Went to withdraw funds today and COULD NOT GET PAST "NEXT". It is blanked out would not let me enter my withdrawal as a direct deposit. Have been using this site for the past two years and never had a problem. Now CAN'T GET PAID!