www.matchwigs.com / they didn't refund, but the wig was too big
I ordered blond wig from the website www.matchwigs.com. The price was good and it was mentioned about money refund. I received the blond wig, but it was big and the hairs were falling out. I of course decided to return the wig back, but the seller refused and started to tell me to check their policy. It was mentioned that they refund in all cases. So, I don’t understand why they have refused to return money. I need help.