Laptop Battery Express reviews & complaints 5
Keywords
seller laptop battery replacement battery buy confirmation discount email laptop rep sold out website defective defective battery money back ordered return shipping returned work properly boughtNewest Laptop Battery Express reviews & complaints
Customer Service
I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.
Claimed loss: $100
Desired outcome: Refund
Confidential Information Hidden: This section contains confidential information visible to verified Laptop Battery Express representatives only. If you are affiliated with Laptop Battery Express, please claim your business to access these details.
Brought a battery for dell
First they sent a wrong laptop battery that doesn't work well then I call and email got replacement got the replacement but then it only work for feb 5 - April 17 these battery they sent don't last 300-500 charges I even notice the battery be draining so quick like when at 70% it suddenly drop to 5% I don't really know what to do these battery they sent me really don't last that long
Poor service
I had a hard time with Laptopbatteryexpress and they gave me nothing but trouble. I bought a laptop battery from them and the one I received was incorrect and I had to send it back at my own expense. They said I'll get a replacement but when they received the battery back they contacted me and said that they did not have the correct one in stock!
They gave me a refund, but they did not refund the money I paid for return shipping. They tried to fix their mistake, but that doesn't change the fact that these guys have incredibly poor service. Do not buy from them!
Is Laptop Battery Express legit?
Laptop Battery Express earns 91% level of Trustworthiness
Perfect Trust Endorsement: Laptop Battery Express achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Laptop Battery Express. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Laptop Battery Express's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Laptopbatteryexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Laptopbatteryexpress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a laptopbatteryexpress.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Laptop Battery Express as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Laptop Battery Express have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Laptopbatteryexpress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Laptop Battery Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Laptop Battery Express. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
The battery didn't work, but seller refused to pay for return postage
Don’t believe to the reps from the company www.laptopbatteryexpress.com. I have ordered laptop battery from them, but it was defective or something. It didn’t work properly and I returned it back to the seller. The seller was wry and promised me money back, but after he received the battery, he refused to pay for the return shipping. I wasted another sum and still have no idea what the seller would decide about my defective battery.
I haven't received my order
I ordered battery for my laptop from the website www.laptopbatteryexpress.com. On the next day, I got email from the rep, and he told me that such battery was already sold out. He advised me to buy another battery, which was similar, as well as the seller provided discount. After that the seller provided confirmation info and the tracking number, which turned out to be fake. And after 4 weeks I still haven’t received my order. Please leave comments about your experience with this seller.
Your Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with Laptop Battery Express?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Laptop Battery Express Customer Service. Initial Laptop Battery Express complaints should be directed to their team directly. You can find contact details for Laptop Battery Express above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Laptop Battery Express. Discuss the issues you have had with Laptop Battery Express and work with their customer service team to find a resolution.
We have received your comment. Thank you!