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www.kiehls.comseller delivered empty box and no cream – inappropriate services

Review updated:

I ordered skin care product from the company www.kiehls.com. It was wrapped as a gift, so it was opened only on Christmas. To my embarrassment, the box was empty and no cream at all. I tried to reach the seller and asked to send my order or provide money, but these scammers didn’t reply. I want money or order. It is really unprofessional and inappropriate to provide such services. So be careful if you use this website or leave comments if you have horrible experience with this seller.

Ol
Jan 06, 2015
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Comments

  • Iv
      Oct 28, 2015

    I have the same problem. Sent numerous emails about product missing, no explanations, no response. A reply after about 6 emails and 1 month after, saying that they will send my missing product in 15 working days maximum. Now I've been waiting for a month already( totally 2 months since I ordered). Still no sign of it. Money paid, no product, how ridiculous.

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