SUBMIT A COMPLAINT / It turned out that the account was still active within 2 years

1 United States
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I had an account on I didn’t need their backup services anymore, so I called to their office and asked to cancel it. The lady receptionist said that I could do it on my own and online. Ok, I went to the website and cancelled it. 2 years later I received the bill from this company. It turned out that the account was active and I didn’t close it, because I needed to do it only if I called them. They have messed with me and now I need to waste money in order to pay for the bill.

Dec 19, 2015

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