Helipal.com reviews and complaints 5
Keywords
order seller helicopter website change damaged remote control contacted customer services damaged package measures problems production scammers buy experience remote control car rip off scam carNewest Helipal.com reviews and complaints
Disrespect
My unit broke while it was on its way. It arrived damaged and when I contacted Helipal and asked for a replacement they did not reply.
Unit was damaged due to poor packaging so everything was only their fault. I sent many messages but everything was useless.
I ordered from Helipal in the past and last time I did not have any issues and customer service was nice and helpful. But for some reason this time they decided not to reply. I am extremely disappointed with Helipal and can't think of any reasonable explanation for such a disrespectful attitude.
Appalling service
Do not order from www.helipal.com, they are terrible. I have purchased a drone from them for over $700 and it was important for my work, that's the reason I spent so much money on that. The one I received was not what I ordered, it was a cheaper model and did not have many important features. I contacted HeliPal and they simply did not care. They told me to keep the drone and said that I'll get a partial refund, but I was not happy with that decision. For me that cheap drone was absolutely useless and I didn't want to keep it. I asked for a full refund or exchange but they said that they already made their final decision. These people are the worst and they should be out of business. That is not service that is a total joke!
They still haven't explained how we should return the order
We bought remote control car and helicopter from the website www.helipal.com. We got the order, but the seller sent wrong hardware, so it was completely useless order. We contacted the seller, who agreed to change the order. He promised to send the instruction of how we should sent the order back. We waited and got completely nothing. After that email we heard nothing from the seller, and he started to ignore our emails. So, be careful if you buy from them.
Is Helipal.com legit?
Helipal.com earns 82% level of Trustworthiness
Excellent Trust Notice: Helipal.com near-perfect at 82% trust. Use with confidence, maintaining usual caution.
A long registered date for helipal.com can be seen as a positive aspect for Helipal.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Helipal.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
However ComplaintsBoard has detected that:
- Helipal.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The helipal.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that helipal.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- If you purchased a website from Helipal.com that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to Helipal.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Impossible to change my broken car
I bought remote control car from the company www.helipal.com. Real scam, so please don’t buy from them. I got the order, but it was severely damaged. The remote control didn’t work at all. The seller didn’t provide any possibility to change the order. Total rip off. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I returned damaged helicopter, but the seller vanished somewhere
Be aware that the website www.helipal.com is real crap and they don’t help you if you have any problems with production. I ordered helicopter from them, but I got damaged package and the helicopter didn’t work at all. I contacted their customer services and asked to change it, and the seller agreed and told to send the order back, but after that he vanished somewhere. And I still no idea where my order is and what measures to take now.These people are scammers and liars, who take money and provide bad things. Please post your comments about this company.
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