Menu
HarryPotterShop Customer Service Phone, Email, Contacts

HarryPotterShop
reviews and complaints

www.harrypottershop.com
www.harrypottershop.com

Learn how the rating is calculated

1.0 3 Complaints
Verify
Is this your company? Claim it and get a lot of features. Read more
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

HarryPotterShop complaints 3

ComplaintsBoard
C
5:55 am EDT

HarryPotterShop Awful

I ordered Gryffindor Color Crest Adult Black T-Shirt and Hogwarts Knit Hat & Scarf Set. I was so excited!
But I have to warn you that they usually call to confirm. I didn't know about it, it's not mentioned anywhere on the website, so I missed their call as if I was at college at this time. They never called me again and after several weeks instead of getting my order, I got nothing because my order was canceled. Only because I didn't confirm it! It's wild.

Read full review of HarryPotterShop
Hide full review
ComplaintsBoard
M
4:35 am EDT

HarryPotterShop Not impressed

I am a Harry Potter fan and when I found this site I was super excited and ordered many things from them! I paid some extra money for shipping and was supposed to get my stuff in a week but it still took them about a month to deliver. But that's not all! One item was missing and when I contacted HarryPotterShop support they claimed that it was not possible and that my order was complete. They tried to assure me that I was not right and that I probably did not see it! What? Checked the box again and nothing was there. Then they said that they need to check something and that was the last sting I heard from them. Terrible customer service, I'm very disappointed!

Read full review of HarryPotterShop
Hide full review
ComplaintsBoard
P
8:56 am EST

HarryPotterShop Be careful, they didn't tell about the delivery charges

I ordered book set from the website www.harrypottershop.com. When I placed the order, it wasn’t mentioned about the delivery charges, but when I proceeded to pay, it turned out that they would take large sum for the delivery. I tried to contact them, ‘coz they didn’t warn customers about these charges before. No one replied and I haven’t received my order, but I paid for the delivery. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

Read full review of HarryPotterShop and 2 comments
Hide full review
2 comments
Add a comment
C
C
Chantawn English
, US
Dec 21, 2016 8:57 am EST

I will never purchase anything from this site. I purchased an item for my son for Christmas. The order was placed on December 6th. It is now December 20th. I had to contact them after being on hold for 20 minutes only to have them tell me that the item is out of stock. It wasn't out of stock when I ordered it! The owner has 10 other websites that he owns I had to provide him with the NE of the shop I ordered from. I was told the the order could be shipped around December 28th or January 22nd. Just hope they don't charge my account after I canceled the order.

H
H
Heather Covert
, US
Jun 08, 2016 9:11 am EDT

I would not order from this site again. My husband ordered gifts for me that were supposed to be mother's day gifts...note today's date...still no update, they don't return phone calls, they flat out refused to refund our money even though nothing shipped for over a month. This is literally the worst customer service I've encountered in my life. They are rude and belligerent on the phone. I mean, how dare you expect things to ship when they say they are going to! We are currently working through a charge back one month after the fact, having spent over four hours trying to follow up with these rude, incompetent people.

Is HarryPotterShop legit?

Our verdict: HarryPotterShop's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate HarryPotterShop's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

HarryPotterShop earns 61% level of Trustworthiness

Good Credibility Notice: HarryPotterShop rated around 61% by Complaints Board. Generally safe, but exercise caution in information sharing.

A long registered date for harrypottershop.com can be seen as a positive aspect for HarryPotterShop as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of HarryPotterShop's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Harrypottershop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up HarryPotterShop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Malware has been found on a website in the past,it is advisable to avoid visiting websites that have been reported to have had malware in the past as it may pose a security risk to your device. Instead, consider using a reputable website for the same purpose. It is also important to have up-to-date antivirus software installed on your device and to exercise caution when downloading and clicking on links from unfamiliar sources.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • HarryPotterShop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
  • We conducted a search on social media and found several negative reviews related to HarryPotterShop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of HarryPotterShop complaint handling

HarryPotterShop reviews first appeared on Complaints Board on Dec 29, 2014. The latest review Awful was posted on Oct 31, 2017. HarryPotterShop has an average consumer rating of 1 stars from 3 reviews. HarryPotterShop has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.5
50 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. HarryPotterShop contacts

  2. HarryPotterShop phone numbers
    +1 (888) 834-9536
    +1 (888) 834-9536
    Click up if you have successfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number 0 0 users reported that they have successfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number Click up if you have UNsuccessfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number 0 0 users reported that they have UNsuccessfully reached HarryPotterShop by calling +1 (888) 834-9536 phone number
    +1 (212) 504-8091
    +1 (212) 504-8091
    Click up if you have successfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number 0 0 users reported that they have successfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number Click up if you have UNsuccessfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number 0 0 users reported that they have UNsuccessfully reached HarryPotterShop by calling +1 (212) 504-8091 phone number
  3. HarryPotterShop address
    4000 Warner Blvd., Burbank, California, 91522, United States
  4. HarryPotterShop social media
HarryPotterShop Category
HarryPotterShop is related to the Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.