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i purchased a ghd straightner from this web site and when it was delivery 7 days later i tried to register it on line and then called and was told that these where fake immatations. i have emailed them 7 times to get my money back i got one reply saying they have to speak to the shift worker in which case it has nothing to do with him whether this company sells fake products. i am waiting to get a reply and my money back.This should not be allowed to happen. so anyone who wants ghd irons get on their website of ghd authorized web sites there is a list of websites that ARE SAFE. good luck!
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi everybody can I start by saying i bought some GHDs from this sit in july and it is possible to get your money back.
My advice is to be as nice as possible to them as they have your money never forget that and try not to loose your temper with them. I mean once yove got your money back then give them hell but until then be civil and not rude.
The email address that you need to contact is ghd.outlet@gmail.com if you email them saying that your concerned the straighteners you bought are fake then they will email you back saying that 'they are good copys'.
If you say you dont not want to keep them and would like a full refund you may have to jump through a few hoops like sending them to the next customer in the uk or abroad, but in the end you'll get your money back and any money you spent on postage.
This is the ONLY way ive heard of anybody gettin theyre money back, and theyll just ignore you if you have a go at them or threaten them. It took me 6 weeks and sending it to the next customer before i got my money back but i did eventually get it back!
Dont let them keep your money!
I have had same problem ordered GHD's, and now site does not recognise my e-mail or password. Beware - Do not order from them! Cannot find contact details! Has anyone any ideas?
Guys beware !
ghd-outlet.net is a major fake. Bought some ghd's from there, and yes everything looked legit but when you go to register the product, theres nothing there.
Any ghd below £50 is a fake. And they won't refund your money as well.
can anyone tell me how to contact ghdoutlet-uk.net, they wont reply to my question or emails via their website thanks
WARNING==I bought ghds from ghdoulet(london).com and what a rip off.The straighteners and arrived and looked the genuine thing all boxed and tagged. Used them once then they didnt work again.I sent them to the address on the box with a letter and the receipt (which i paid postage) and recieved a letter back saying they was conterfeit. When i phoned i was told they was a good copy and the only way they knew was to open them up and look at the elements inside.Like other people have mentioned in their complaints try and get in touch with the site you ordered them from and you cant even log in. SO HERE IS A WARNING TO PEOPLE NO MATTER HOW CHEAP THEY ARE DONT WASTE YOU TIME OR MONEY ORDERING THEM. I am now trying to chase my credit card up for a possible refund.
Anyone heard about www.ghdmall-uk.com? I bought yesterday a (faked?) ghd straightner... Thanx!
Yes I ahve been scamed also as they have taken the money frm my credt card but now funnily enough the site does notrecognise my email or password and its been nearly 2 wks how do i get my money back
Can anyone tell me how to email ghdoutlet-uk.net, i have stupidly purchased ghds and there is no email add and they arent replying to the contact us section ...i think i realize now they are fakes bu ti also think thay have taken my money and arent going to send me anything can anyone help thanks
ive bought some of these ghds from this company and they where deliverd but worked for a week and then stopped! ive tried emailing them and have got no reply! think we have all been ripeed off! ill not be on them sites again!
I orderded a set of perple straighteners from ghd outlet4 3 days ago and as yet the money has not come out of my bank account and they have not been delivered, which is weird because the website states that there are over 600 in stock This is not looking good I seem to have been ripped off I bet the money wil leave my account and I won't receive the straighteners. With genuine sites the money clears instantly. AVOID GHD OUTLET4!
hi, thought i was the only one to be caught out, these ghds are a good copy, when you look at straightners, the tag does say ghd.hair, which i have been told is the official site, this is my only hope, with the help of my visa card i hope to get this sorted, does anyone have a contact number, thanks, "curly"
I also had ordered GHD's from this site, although strangely they have been keeping in contact with me !
They have actually admitted to me that they do not sell authentic GHD's. I have now cancel my order but they still want to charge me the 25% cancellation fee ! I am now going to inform GHD as they have a forum to let them know about websites selling couterfiet GHD's.
My advice to all of you is if you bought them on your credit card and they have not sent you the goods but charged you, is to get in contact with your credit card company they have a dept that will chase this up for you and get you your money back!
oh no !
I ordered some for my daughters 21st birthday and they have not arrived yet, I also thought they were from America how can this be stopped and how do I get my money back?
I have ordered some from ghd outlet london. They have said they don't even have a record of me purchasing the straighteners so I have disputed this transaction with my credit card company. Also when I try and log on to this site now it does not recognise my email and password! My advice stay away from ghd outlets. They are obviously conning people!
Oh my god. I have just order these GHD's from this website www.ghdoutlet4-uk.com.
I ordered them last week and they have not yet been delivered...
how do I cancel the order?
I have emailed a couple of times ...
i have ordered one but it hasnt been delievered yet. do the straighteners that you received work?
www.ghdoutlet-dublin.com sell fakes too as do many if not all of the non approved sights and think that a lot are owned by the same company discounts mall LTD. Not happy that thay can get away with this as i fell for the cheap prices too, does anyone know what can be done to help stop this or get money back?
I bought one too! and i only realised after i received it that it is fake! Im going to message them aswell and try to get my money back, but i'm afraid that i probably won't be able to. I'll know in the future to check sites like these to make sure that it is fake or real!
I have just bought a pair of ghd straighteners from this website also, not realising that they were fake. I have emailed them saying i want my money back but im still waiting for a response. I thought that they were from america and thats why they were cheaper they shouldnt be aloud to say they are ghds when theyre not they should have to say its an imitation, isnt it against copyright?