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Replied
horrible website
I have no idea why this company has good reviews. To me, they did nothing to deserve them. Or maybe they paid for fake reviews, who knows.
I bought the key that can't be activated because it's simply expired. I tried many times and everything was useless. Contacted customer service and got their reply only 5 days later. Don't know what they did the whole time.
But their answer had nothing to do with my issue. So, guys, I gave up. Thank god, the key wasn't that expensive.
The complaint has been investigated and resolved to the customer's satisfaction.
I wish to know more about the whole issue that you had with our company, may you please message me at helpdesk@g2a.com with more details?
Best,
Max G2A Team
Replied
fake charges
I played games on the website www.g2a.com. But one day I started to notice that this website took money from my account. I gave my card information, when I registered there and it was obligatory. I emailed the customer services, but the email address was wrong and all my emails were returned back very soon. I want to stop these fake charges, so please I need some help and advices.
The complaint has been investigated and resolved to the customer's satisfaction.
we are sorry for misunderstanding. G2A Shield Guarantee Service is a subscription based service which grants our customers additional protections against various problems. First 30 days are always free. It is for You to decide, whether You wish to be a part of the service or not. A message with all the necessary details was most probably sent on Your address after the purchase. If you have any further questions or doubts, keep in mind that you can always find additional information on G2A's FAQ or by contacting us on https://www.g2a.com/supporthub
Our consultants are there for you 24/7.
Regards,
G2A Team
Scam company that sends a bunch of spam emails soliciting their grand theft auto and gaming website. Its totally not relevant and extremely annoying that they spam legitimate companies and then dont say what it is that they are wanting. Please be alerted of senior PR manager Katarzyna Szymczak-Skalska of G2A.com.
About G2A.com
The company's product range primarily focuses on video game keys for platforms like Steam, Origin, Uplay, and others. These keys allow users to download and activate games on their respective gaming platforms. In addition to game keys, G2A also offers a variety of other digital products, including antivirus software licenses and prepaid activation codes for online services like Xbox Live and PlayStation Network.
G2A provides a space for users to buy and sell these products through a user-friendly interface. The marketplace implements various features to facilitate transactions, such as a search function to find specific items and a rating system to evaluate seller reliability.
The company also offers G2A PAY, a payment gateway designed to handle transactions on the marketplace with a range of payment methods, enhancing the convenience for users from different regions.
It is important for potential customers to be aware that G2A operates as an intermediary between buyers and independent sellers. As such, the company itself does not sell the products but provides the platform for transactions to occur. Customers are encouraged to review sellers' ratings and feedback to make informed purchasing decisions.
G2A has faced criticism regarding the legitimacy of some game keys sold on its platform. As a result, the company has implemented measures to address these concerns, though it remains a topic of discussion within the gaming community. Users considering G2A for their digital purchases should conduct due diligence and be aware of the marketplace's policies and procedures.
G2A.com Customer Reviews Overview
Overview of G2A.com complaint handling
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G2A.com contacts
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G2A.com phone numbers+48 53 569 96 95+48 53 569 96 95Click up if you have successfully reached G2A.com by calling +48 53 569 96 95 phone number 0 0 users reported that they have successfully reached G2A.com by calling +48 53 569 96 95 phone number Click up if you have UNsuccessfully reached G2A.com by calling +48 53 569 96 95 phone number 0 0 users reported that they have UNsuccessfully reached G2A.com by calling +48 53 569 96 95 phone numberDeveloper Support
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G2A.com emailsg2a.help@gmail.com100%Confidence score: 100%Supportsupport@g2a.com100%Confidence score: 100%Support
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G2A.com address36/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong
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