Menu
Designhill Customer Service Phone, Email, Contacts

Designhill
reviews & complaints

www.designhill.com
www.designhill.com

Learn how the rating is calculated

2.1 26 Reviews

Designhill Complaints Summary

1 Resolved
14 Unresolved
Our verdict: If considering services from Designhill with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Designhill has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Designhill. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Designhill reviews & complaints 26

Filter reviews by rating
5
1 review
4
1 review
3
0 review
2
2 reviews
1
7 reviews
Sort by:

Newest Designhill reviews & complaints

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Designhill Designhill Review: Scam Behavior and No Refund Policy - Avoid at All Costs!

I recently went through the design process with Designhill and was initially quite pleased with the results. However, when I began working directly with the designer to finalize the design, I discovered that they had nearly copied another design - a design that was being used as an example on Designhill's own website!

Naturally, I was quite upset and immediately brought this to the attention of the designer. Unfortunately, they simply sent me the files without addressing my concerns. Why? Well, it turns out that once the files are sent, the designer is entitled to be paid - regardless of whether or not they've actually delivered what was promised.

I tried to escalate the issue to Designhill's support team, but they ultimately sided with the designer. Despite the fact that I had been promised a "100% guaranteed refund," I was told that because the files had been sent, I was no longer eligible for a refund.

In my opinion, this is a clear case of scam behavior. Designhill is essentially allowing their designers to rip off other people's work and then forcing their customers to pay for it. And to make matters worse, they're not even honoring their own refund policy!

If you're considering using Designhill, I would strongly advise against it. You're very likely to end up with a low-quality rip-off design and you'll probably never see a dime of your guaranteed refund. And let's be real - how are you supposed to check every single image for usage with every company in the world? It's just not feasible.

In short, avoid Designhill at all costs. There are plenty of other design services out there that are much more reputable and trustworthy.

Read full review of Designhill
Hide full review
ComplaintsBoard
R
12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Designhill DesignHill Printshop printing and quality control

The printers at Designhill Printshop removed one of the colors from the image provided and this created a clear difference in the image. They did not provide a proof after modifying the image and just prinited and sent the entire run. The modification to the image most assuredly would not have been approved. I would estimate that this constitutes theft or fraud as they did not print the image provided and then charged for it.

See details and images at Chaos Warehouse website under DesignHIl Print Warning tab or click here…

https://chaoswarehouse.com/designhill-print-warning

Orders- 232820, 232634 - Ticket ID# 301950

Desired outcome: Refund of both orders because they did not print the image that was provided. Orders 232820 and 232634

Read full review of Designhill
Update by Revolucien
Apr 20, 2023 11:35 am EDT

The issue has been resolved. Designhill recognized the issue with the delivered product and provided a 70% refund that is now processing.

Resolved

It took several communications, but the Designhill team recognized the error on the delivered product and provided a 70% refund. The refund is currently being processed and I am closing Complaint Board and BBB investigations of the issue. Thank you for any intervention or visibility of the issue.

Hide full review
ComplaintsBoard
S
1:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Designhill T-shirt Printing

I placed an order for a t-shirt for my husband on 11/30/21 and received a confirmation and then a message on 12/1 that my order was complete and shipped! It was supposed to arrive before the holiday but no product and no response. I've been going around and around with their customer service and it sounds like the order was never done, although my credit card was charged on 12/1/21. Still no refund and Customer Service is just a loop of no information just a message that they made a technical error when they said my order was complete, but have not and I assume, will not process a refund. No product to be had for my payment, just terrible customer service.

Desired outcome: To notify other buyers to steer clear of this company. They are either not legitimate or incredibly inept.

Read full review of Designhill
View 0 more photos
Hide full review
ComplaintsBoard
C
3:16 am EST

Designhill They blocked my account

Hello. I was using Designhill for quite a long time and held several contests on their site. I found this site very useful and it was good for my business.
But unfortunately they decided to get rid of me as for now I still have no idea what I did wrong. They simply closed my account and did not send me any notifications. When I spoke with their customer service representative he said he'll contact me back as soon as he finds out what happened but it seems like they forgot about me. I am extremely disappointed that they did such a terrible thing to their long time user. I will not come back and will search for another similar site.

Read full review of Designhill
Hide full review
ComplaintsBoard
R
7:27 am EST

Designhill They didn't do it quickly as promised and the logo looked completely different as I wanted to

I heard about the company www.designhill.com from my friends, who told that they liked their web designs and services. I also decided to try, because I needed to make the logo and the job needed to be done quickly. I emailed the designers and they said that they would do it within couple of days and disappeared for 7 days. When the designer provided the logo, it looked completely different as I asked them to do.

Read full review of Designhill and 1 comment
Hide full review
1 comment
Add a comment
S
S
screenprints360
, US
Sep 10, 2019 1:12 pm EDT

The Best Screen Printing & Embroidery Company offers custom screen printing, embroidery & Direct To Garment Printing on t-shirts, jackets, sweatshirts and accessories. The Best Screen Printing & Embroidery Company works to make any format of artwork looks its absolute best on Feel free to call us to discuss your design needs. Get a Free Instant Quote.

View 0 more photos
ComplaintsBoard
C
8:57 am EDT

Designhill I haven't received my money for the job

I made card design for the website www.designhill.com. I was so excited of working with them, but they didn’t pay at all. They promised to transfer money, and after that I heard only excuses and promises about it. I was so upset that I have no idea how to get my earned money. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Read full review of Designhill and 4 comments
Hide full review
4 comments
Add a comment
M
M
Marta Carrión
, US
Jan 02, 2019 10:10 am EST

Hi Garima, Have you receive your money after all? They owe me over $1000 and refuses to pay me. I was wondering if it is worth keep talking with the customer service or should I sue them right away.

K
K
k zo
, US
Aug 14, 2017 4:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I went through the design process and was rather happy at first, then when i worked directly with designer to finalize, i discovered they had nearly copied another design. A design being used by designhill's examples no less!

I complained to the designer, who promptly sent me files without responding to my concern. Why? because once they send the files they are obligated to be paid by YOU. i complained to the support but they sided with the scammer. I have been fighting for weeks now for the "100% guaranteed refund", but am told that because the designer sent the files, i am no longer allowed a refund.

In short, they are supporting scam behavior. it is up to YOU to ensure the design is not used elsewhere. Let me ask you, exactly how are you going to check an image for usage with every company that exists globally?! Do not trust this site. You are VERY likely to get a low quality rip off design, and never see a dime of your guaranteed refund.

avoid at all costs.

J
J
jeeme
califonia, US
Aug 25, 2015 9:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Worst company to work With!

I was woking with Relesol/designhill form last 2 years. After resigning from there and completing all formalities and notice period when i asked fro my Salary and TDS, they simply denied to pay me that. Deducting TDS much more than the genuine amount and giving no reasons for the same.

Even after asking them for number of times they are simply denying and giving lame reasons and company policies excuses for same. and on reviewing their image on websites such as glassdoor. Now they are threatning me by messaging me over phone.

G
G
Garima Chugh
, IN
Apr 18, 2015 12:16 pm EDT

Hi, well i don't know if your problem been solved or not, but one thing i want to say that you must contact to their support team instead of posting complaints everywhere cos i also had the same kind of problem but when i talked to their support team and they helped me to get the issues solved within a short period of time. i would like to suggest contact their support team asap.

Designhill Customer Reviews Overview

Designhill is a popular online platform that offers a wide range of design services to businesses and individuals. The website has received numerous positive reviews from satisfied customers who have used their services. One of the most notable positive points of Designhill is the quality of their designs. Customers have praised the website for providing them with high-quality designs that meet their specific needs and requirements.

Another positive point of Designhill is their user-friendly platform. The website is easy to navigate, and customers can easily find the services they need. The platform also offers a variety of design tools that customers can use to create their own designs.

Designhill is also known for its excellent customer service. The website has a team of knowledgeable and friendly customer service representatives who are always ready to assist customers with their design needs. Customers have praised the website for its prompt and efficient customer service.

In addition, Designhill offers affordable pricing for its design services. Customers can choose from a variety of pricing plans that suit their budget and needs. The website also offers a money-back guarantee, which gives customers peace of mind knowing that they can get a refund if they are not satisfied with the services.

Overall, Designhill is a highly recommended platform for businesses and individuals who need high-quality design services. The website offers a variety of design services, user-friendly platform, excellent customer service, and affordable pricing.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Designhill customer service

Phone number

+1 (888) 765-2908

Website

www.designhill.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Designhill?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Designhill Customer Service. Initial Designhill complaints should be directed to their team directly. You can find contact details for Designhill above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Designhill. Discuss the issues you have had with Designhill and work with their customer service team to find a resolution.