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www.dantasyshop.com / seller couldn't decide how to solve the problem with defective item

1 United States

When I placed the order on the website www.dantasyshop.com, I spoke with the rep, who told me that the order was in stock and he advised me to buy the warranty. I was so happy and didn’t warn about the purchase. However, the seller sent me defective item, which didn’t work at all. I used my warranty and returned the item. The seller still hasn’t decided how he will solve the problem. And this process is lasted for couple of weeks. Unprofessional company and seller.

Li
Jul 25, 2015

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