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1.0 15 Reviews

Cover-Letter-Now Complaints Summary

0 Resolved
15 Unresolved
Our verdict: Engaging with Cover-Letter-Now at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Cover-Letter-Now reviews & complaints 15

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Newest Cover-Letter-Now reviews & complaints

ComplaintsBoard
F
2:36 am EDT

Cover-Letter-Now BLD*coverletternow.com

I have been trying to cancel this subscription forever to no avail. Can someone help send me the link to the website? For more than 6 months now, they have been charging me 23.85 dollars. I never subscribed for it intentionally, and I have been struggling to stop it. I need help on how to navigate to the exact website. Googling BLD*coverletternow.com doesn’t help in sending me to anything I can recognize. This is pure fraud to me.

Desired outcome: Stop the subscription and reimburse my funds for all those months because I have never used the service.

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AJ EagleGirl
, US
Sep 26, 2023 3:06 pm EDT
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https://www.cover-letter-now.com/documenthome . I am also being charged. I purchased a one-time fee and they're trying to get me for the 23.85. Now I have to cancel my card to get a new one which is a royal pain in the... Good luck.

ComplaintsBoard
K
11:27 pm EST

Cover-Letter-Now Trial turns into subscription and money back guarantee isn’t honored

I signed up for a 14 day trial on December 15, 2022 assuming I would be notified prior to being charged again. I was not and was charged $23.85 on December 29, 2022. After canceling my subscription, I contacted the company asking for a refund because their website says they have a money back guarantee. I was then informed in a lengthy email that the money back guarantee only applies for 14 days, even though it doesn’t specify that on the website. When I expressed my frustration and said “thanks for the $11”, they replied back “you’re welcome” which is so snarky for a business.

Desired outcome: Full refund

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alacani
Brisbane, AU
Feb 21, 2023 4:11 am EST
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Never use this company, they are scammers! I just found out they have been debiting my account $27.85 every month. So dodgy they take money out of your account and dont even send you any receipt. If possible, cancel your card and just get a new one. It’s safer that way. I don’t trust this company. They should be reported which is what I will be doing, because I believe they should NOT be in business! So stay away.

ComplaintsBoard
A
4:50 pm EDT

Cover-Letter-Now Unauthorized Charges

I just so happened to look at my bank account and found out that I have been charged $23.85 for the past 6 months (3/8/22-7/27/22). I DID NOT sign up for any sort of a subscription, only a trial (or so I thought). I just called and they only agreed to give me a 3 month refund for something I didn't even sign up for. This is fraud and such a disappointment. DO NOT USE THIS SITE FOR YOUR COVER LETTER NEEDS...

Desired outcome: A FULL refund for the other 3 months.

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msvicki
Burbank, US
Sep 10, 2022 12:59 pm EDT

Wow . . .you don't look at your bank account for 6 months?

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alacani
Brisbane, AU
Feb 21, 2023 4:14 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of msvicki

It’s easy to overlook smaller amounts if you are busy. Especially if you thought you have already cancelled. And wspecially if you don’t get any receipt for every payment they take out of your account. No confirmation of payment or debit or whatsoever.

Is Cover-Letter-Now legit?

Our verdict: Complaints Board's thorough examination reveals Cover-Letter-Now as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Cover-Letter-Now stands out for its commitment to quality and security. Clients considering Cover-Letter-Now should delve into its customer service record to gauge compatibility with their expectations.

Cover-Letter-Now earns 91% level of Trustworthiness

Perfect Trust Endorsement: Cover-Letter-Now achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Cover-Letter-Now has registered the domain name for cover-letter-now.com for more than one year, which may indicate stability and longevity.

Cover-letter-now.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cover-letter-now.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Cover-letter-now.com you are considering visiting, which is associated with Cover-Letter-Now, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Cover-Letter-Now's website seems to offer jobs or career advice. While this can be a helpful resource.

Cover-Letter-Now as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Cover-Letter-Now have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Cover-Letter-Now website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Cover-Letter-Now has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Cover-Letter-Now protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
M
10:05 am EDT

Cover-Letter-Now Cover Letter generator

This site is a scam. Even if you pay to use the product only once, they hide in the fine print of the terms and conditions that they will still continue to charge you monthly. The charges get higher every month. Even though I noticed just hours after the second month processed, they would only refund half of that monthly charge. Nothing for the first, even though I never used it more than the one time I paid for. If you have to hide charges in fine print and nowhere else, you are dishonest to the core.

Desired outcome: I wanted a full refund since I did not sign up for their monthly subscription. At least not to my knowledge as they hid it in fine print on the terms and conditions.

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Y
3:04 pm EDT

Cover-Letter-Now fraud, no refund for a whole year accident subscription

I subscribed to Coverletter in June 2019 and then mistakenly forgot this subscription. Until recently, I found I was charged for two whole years for 19.9$ each month. I then contact them and asked to cancel my membership, the agent kept ignoring my words about canceling, and sending the advertisement, the new deal again and again, after I replied three times that I need a cancelation ASAP, he canceled my membership.

I had a similar experience with both Netflix and HBO, both got my inactivated months refund, but this time, the agent said I paid for the subscription, not usage, so there is no refund for all the money paid and got nothing.

This is definitely the most unsatisfied customer service and made no sense.

Desired outcome: Get my refund!, my account email is [protected]@uci.edu

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O
6:14 am EST

Cover-Letter-Now price lied

They said it would be a $7 monthly charge, then they charges $100. For the love of God dont use this site.

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8:08 pm EDT

Cover-Letter-Now Scam

I requested help with a cover letter for an actress. They asked me several questions and they showed me how the letter would look. After I paid for 14 day trial, they sent me a generic cover letter form without my information. I contacted them regarding this problem, and they keep sending me the same generic letter. So, I cancelled the service and I'm waiting for them to return my money.

Desired outcome: I want my money back.

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J
1:06 pm EST
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Cover-Letter-Now not approved billing

I also signed up for a one time charge. Now am being billed $19.95. I have also been charged monthly. They agreed to credit my account $19.95. I asked my subscription be canceled. Evidently I've been charged monthly also. I was given a credit of one $19.95 for this past month billing but never received a conformation if my cancellation of my subscription.

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9:47 am EDT
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Cover-Letter-Now unauthorized credit card charges

I paid for a service of a resume template one time. I don't recall the amount I was charged, but it was around $10. I now realize that I have been charged $19.95 every month for the past three years. I never signed up for a membership. When I spoke to someone regarding cancelling my "membership", she could only refund me 50% of a one-time payment. Their phone number is incorrect on their website. I was only able to get a working phone number through a chatline on their website. I am devastated at the amount of money I lost because of this ridiculous scam. The payments are as follows:

9/29/17 $19.95
10/27/17 $19.95
11/24/19 $19.95
12/22/17 " "
1/19/18 " "
2/20/18
3/19/18
4/16/18
5/14/18
6/2/18
7/9/18
8/6/18
9/4/18
10/1/18
10/29/18
11/26/18
12/24/18
1/22/19
2/19/19
3/18/19
4/15/19
5/13/19
6/10/19
7/8/19
8/5/19
9/3/19 $19.95

I want others to be aware of this terrible scam and for my money to be refunded please.

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Atricia
Macedonia, US
Jul 12, 2022 9:16 am EDT
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My husband got scammed by BLDCOVERLETTERNOW.COM. He never signed up to have $19.95 a month taken out of his credit card. He did not notice it was being done until I noticed it while looking over his credit card bill. They took the $19.95 out for 2 years. This is definitely a scam company who should be forced to refund all of the money that they charged to my husband's credit card.

He never even did any business with this company, so I don't know how they even got his credit card number. His credit card company should charge back all of the charges to BLDCOVERLETTERNOW.COM all at once. They are saying that they are still "investigating"and have only credited him back a portion of the money. If my husband would have used someone else's credit card number to make purchases I'm certain would be arrested, and have to pay back all the money immediately. I don't understand why these criminals are getting a free pass.

ComplaintsBoard
A
5:35 pm EDT

Cover-Letter-Now cover letter charge.

Im thoroughly upset. I paid to have the cover letter done back in January, and its August now! I've been charged 24.95 for 7 months! i could have sworn that I canceled the subscription as soon as I was done using it because I don't need a life long cover letter subscription. When I called, the most they apparently could do is give me half a months worth back... 12 freaking dollars... I had 50 to my name this week and they took half of it. Not to mention the hundreds since January! He said if I have the history from the cancellation that he could help more... But history is not kept that far back. I'm actually so upset right now. This company robs money from people, and I have to history of them in my email or anything, they just sneakily take your money. NOT OKAY!

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TellMeAboutIt82
, US
Aug 19, 2019 6:18 pm EDT

Thinking you canceled you subscription and actually canceling it are two very different things. Since you can't even write a basic cover letter, you probably can't keep track of your financial dealings, either.

ComplaintsBoard
L
9:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Cover-Letter-Now I paid $2 for the template 2 years ago and you charge me two years total $950 without any inform information

I paid $2 for the template 2 years ago,
and there's not obvious notice that remind us that after free use we will subscribe automatically!
And without any inform information, any letter, any words,
Cover-Letter_Now, you charge me $39.8 per month, until today it's two years, total $950, without any information until I find out
how can you treat the costumer like this

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B
8:31 am EDT

Cover-Letter-Now cover letter service and resume service

Scam from out of country pay 4.95 for cover letter then changed me 24.95 a month for cover letter and 24.95 for resume service which I never used. They say you can opt out on site setting button on website. When you do only option is to upgrade account. They also say they send you emails explaining service and must opt out after 7 days. Searched my emails and the only ones from this company were when I complained on website in contact information then they emailed me. Totally unethical they service may work but why do you need this service monthly if you are an unemployed person. You would just make the cover letter and resume and be done. Just use microsoft software cheaper. This is also a foreign company. If you see a bold bold change on checking account or credit card this is this company. Also they is a.25 foreign transaction fee.

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K
11:09 am EDT
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Cover-Letter-Now parcel not delivered or received

Dear sir,

Clint No: +91-[protected](kunal)

Iam kandak kandak Ahmed from India, working in Saudi Arabia for the reason is i sent the registered letter on 10/04/2017. its not received or delivered until now, its track No: RR060986634SA, please will check regard the letter .

Your early action highly appriciated

Sincerely
Kandak ahmed
Saudi arabia
[protected]@gmail.com

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T
2:40 am EDT

Cover-Letter-Now Automatically signed me up

Purchased one template from these guys and paid about $2 for it. When I registered I also gave them my card number because I needed to pay for the template.
One month later I noticed a charge and found out that these guys from Cover-Letter-Now automatically signed me up for some kind of membership. I never agreed to anything and never wanted to become a member. They took about $20 from me without my permission. I contacted customer service and asked them to cancel my subscription. They did cancel it but said that they were not able to refund my money because it was against their policy or something like that.
Such a waste of money! Do not use this site!

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Perry Thomas
, US
Jan 22, 2019 7:10 am EST

Please stop charging me for a service I used once as a free trial.

I paid for ONLY ONE cover letter, please dismiss whatever account you created

Perry Thomas

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Perry Thomas
, US
Jan 08, 2019 7:50 pm EST

I paid for one cover letter and paid for it right away, yet you seem to have signed me up for recurring charges. PLease stop whatever account you signed me up for fraudulently.

ComplaintsBoard
G
7:18 am EDT

Cover-Letter-Now There were three mistakes in cover letter

I needed to write correct cover letter and decided to use the website www.cover-letter-now.com. There was such option, where they offered to write the cover letter completely for free. I decided to try and got the cover letter, but I haven’t noticed three grammatical mistakes. I went to the interview and it was awful, because the interviewer indicated to these mistakes. Be careful and check the grammar.

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Chris1988
, US
Apr 22, 2023 10:08 pm EDT
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Signed up for one time use at $2.85. Did ONE cover letter. Now they just hit me with a $23.85 charge a month later, thieves and fraudsters.

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Petrus Van Tonder
, AU
Nov 19, 2018 7:14 pm EST
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This is due for payment on my bank account and I never ever wanted or asked for this. I think it's a scam and a ripoff. How can these types of transactions be made without my knowledge?

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LiveCareerUS
, US
Sep 23, 2015 4:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Customer,

I’m very sorry that you have had this experience with our service. We do our best to describe every product or service offered on the Site as accurately as possible. However, we are human, and therefore we do not warrant that other content on the online services are error-free.

We provide different templates and style where you can personalize the letter with our pre-written samples to help you create a perfect cover letter.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Product team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best Regards,

Anna

Cover-Letter-Now

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Contact Cover-Letter-Now customer service

Phone numbers

1800 758 381 +1 (844) 351-7485 More phone numbers

Website

www.cover-letter-now.com

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